11/7/25 MFranks - The tech that completed the w/o is an HCP tech. He filled out the w/o as such. He has never completed an EMS work order and didn't realize that they are different.
11/5/25 NatoshaB - Tech to add equipment inspected & travel to Inspection Detail section of eBT. Chattered MFranks since WO has already been in corrections and moved back to closed.
Do we need to add an Inspecton line on the smx? Or bill as Annuity $928?
9/22/25 DPatton - Should billing be $0.00 ? WDL on WO says Annuity Billing. Not completed in EBT?
9/10 KSmith -- Scheduled for 9/19 with Ryan
9/10 KSmith -- Sent email to schedule for 9/19 (Joey A). Cannot assign yet due to skillset issue
9/8/2025 Sramen - sent chatter for skillset issue assistance.
9/4 - NatoshaB - Chatter to KSmith regarding WO skillset requirement - HCP tech needed.
9/3 KSmith -- Scheduled for 9/5 with Ryan on WO-0129994
Annual Equipment Electrical Safety Test And Calibration Service
4 pieces
https://www.ebiotrack.com/inspection.php?iid=29634
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Email:Re: Eastham Fire Department - AED's -- EMSAR Inspection -- WO-01300281
Completed Sep 10, 2025
From: rvanbuskirk@eastham-ma.gov
To: ksmith@emsar.com
We have a pending PM visit, can it be added to that? Or if it has to be separate, that date is fine.
Ryan Van Buskirk, Captain/Paramedic
EMS Officer
Town of Eastham, MA Fire Department
Rvanbuskirk@eastham-ma.gov
(774)722-2463
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Email: Eastham Fire Department - AED's -- EMSAR Inspection -- WO-01300281
Completed Sep 10, 2025
To: rvanbuskirk@eastham-ma.gov
CC:
BCC:
Attachment: --none--
Subject: Eastham Fire Department - AED's -- EMSAR Inspection -- WO-01300281
Body:
Hi Ryan,
The AEDs at the facility are due for their inspection this month.
Would Friday, September 19th work for the technician to come inspect the AEDs?
BEST REGARDS,
KOURTNEY SMITH
ACCOUNT SERVICE COORDINATOR
CENTRAL DISTRICT COORDINATOR
937-366-1038
877-323-6728 EXT 238
KSMITH@EMSAR.COM.
WWW.EMSAR.COM
Disclaimer: The disclaimer covers legal noti
Sep 4, 2025 6:19pm
@Kourtney Smith This work order is not mine. I don't do AED's. @Shawn Rogers
Nov 5, 2025 11:31am
@Mark Franks Hi, I went to put this WO in billing corrections then noticed your 11/2 note: "I have reviewed the EBT report and all of the inspected equipment is in the EBT report. I have asked the tech to reclose the work order."
The inspection details in eBT is blank. it needs to show the equipment the tech inspected + travel. This section is the equivalent to SMX Work Details page.
If the equipment isn't showing down at the bottom for the tech to add, he can add it by entering the Asset# in the yellow box and going through the flow.
cc @Lauren Oberg
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WO-01300281 - Inspection - Eastham - Eastham Fire Department - AED's
Sep 19, 2025 3:00pm – 4:00pm
Work Order: WO-01300281
Account: EASTHAM FIRE DEPARTMENT
Customer Case Number:
Location: Eastham Fire Department - AED's
Address: 2520 State Highway, Eastham, MA 02642
Manufacturer:
Model #:
Serial #:
Contact Name: Ryan Van Buskirk
Contact Phone: 508-255-2324
Contact Email: rvanbuskirk@eastham-m
JPG
Screenshot 2025-11-05 102740
Nov 5, 2025
Timeline
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Case Linked Aug 29, 1:00 AM
Case Number:00523114
Subject:eBiotrack - Automated New Inspection Created