CREATE 1X INSPECTION PM - SITE ID: 24376 - NORTHSHIRE RESCUE SQUAD INC.
Closed
Annual Equipment PM
1 SITE | 9 ASSETS: (3) Stretcher (3) Stair Chair (1) Lockdown (2) PowerLoad Systems | 1 PM per year | 1 Unscheduled repair call per unit per year
https://www.ebiotrack.com/inspection.php?iid=29636
9/4 KSmith -- Jeff requested a Monday. Provided available Mondays and am awaiting response
9/4 KSmith-- Sent email to Jeff to schedule for 9/24
9/3 KSmith -- Per Katie, Jeff is the POC
Jeff Wheeler <jwheeler@northshirerescue.org>
9/3 KSmith -- Sent email to schedule for 9/24
9/2 KSmith -- Sent email to schedule for 9/24
🔧Work Performed
Stryker Medical - 6252 Stair-Pro
Serial #: 030339142 - Asset ID: 13267012
Stryker Medical - 6500 PowerPro
Serial #: 090839608 - Asset ID: 13267013
Stryker Medical - 6252 Stair-Pro
Serial #: 040739083 - Asset ID: 13267014
Stryker Medical - 6370 Rail Fastener
Serial #: 141041268 - Asset ID: 13267015
Stryker Medical - 6506 PP XT
Serial #: 170840894 - Asset ID: 13267016
TBD - on
Serial #: 2102012400132 - Asset ID: 13267017
⚠️Problem Description
Annual Equipment PM
1 SITE | 9 ASSETS: (3) Stretcher (3) Stair Chair (1) Lockdown (2) PowerLoad Systems | 1 PM per year | 1 Unscheduled repair call per unit per year
https://www.ebiotrack.com/inspection.php?iid=29636
📧
Email:Re: NORTHSHIRE RESCUE SQUAD, INC. - Service -- EMS PMs -- WO-01300287
Completed Sep 5, 2025
From: jwheeler@northshirerescue.org
To: ksmith@emsar.com
The 15th would be perfect!
Thank you!
Jeffery Wheeler, NRAEMT
Biomedical Coordinator
Northshire Rescue Squad
P.O. Box 26
Manchester, VT 05255
P: 802-362-1995
C: 802-258-8008
www.northshirerescue.org<https://protect.checkpoint.com/v2/r01/___http://www.northshirerescue.org/___.YzJ1OmVtc2FyMTpjOm86ZDMyM2I2NjIyMGMwY2UxMjA0YjI3OTc4OTFkNTdjNDc6NzpiZmYyOjdhODU5OTY0YjAxYWViZDQ1Y2I3ODM5NTUzMDgxZTRiNzNhMTYwM2NjYTE3YTdmODczMWI1YTQ3ZmQyYWMxMmY6aDpUOkY
📧
Email:Re: NORTHSHIRE RESCUE SQUAD, INC. - Service -- EMS PMs -- WO-01300287
Completed Sep 4, 2025
From: jwheeler@northshirerescue.org
To: ksmith@emsar.com
This is the first time you received an email from this sender (jwheeler@northshirerescue.org). Exercise caution when clicking links, opening attachments or taking further action, before validating its authenticity.
Secured by Check Point <https://www.checkpoint.com/harmony/email-security/email-office?friew>
Hi Kourtney,
I would prefer any Monday that is available to have the PM service completed.
Thank you for your patience,
Jeffery Whee
📧
Email: Re: NORTHSHIRE RESCUE SQUAD, INC. - Service -- EMS PMs -- WO-01300287
Completed Sep 4, 2025
To: jwheeler@northshirerescue.org
CC:
BCC:
Attachment: --none--
Subject: Re: NORTHSHIRE RESCUE SQUAD, INC. - Service -- EMS PMs -- WO-01300287
Body:
Hi Jeff,
The EMS equipment at your facility is due for its preventative maintenance.
Would Wednesday, September 24th work for the technician to come onsite and service the units?
BEST REGARDS,
KOURTNEY SMITH
ACCOUNT SERVICE COORDINATOR
CENTRAL DISTRICT COORDINATOR
937-366-1038
877-323-6728 EXT 238
KSMITH@EMSAR.COM.
WWW.EMSAR.COM
Disclaimer: T
📧
Email:Re: NORTHSHIRE RESCUE SQUAD, INC. - Service -- EMS PMs -- WO-01300287
Completed Sep 3, 2025
From: kvandale@northshirerescue.org
To: ksmith@emsar.com
Cc: jwheeler@northshirerescue.org
Kourtney,
I am including Jeff Wheeler on this email. He is our durable medical equipment coordinator and will be your point of contact to schedule this.
Thanks,
Katie Vandale, B.S., NRP
Executive Director
Northshire Rescue Squad
P.O. Box 26
Manchester, VT 05255
P: 802-362-1995
C: 802-733-8737
www.northshirerescue.org<https://protect.checkpoint.com/v2/r01/___http://www.northshirerescue.org/___.YzJ1OmVtc2Fy
📧
Email: Re: NORTHSHIRE RESCUE SQUAD, INC. - Service -- EMS PMs -- WO-01300287
Completed Sep 3, 2025
To: kvandale@northshirerescue.org
CC:
BCC:
Attachment: --none--
Subject: Re: NORTHSHIRE RESCUE SQUAD, INC. - Service -- EMS PMs -- WO-01300287
Body:
Hi Katie,
The EMS equipment at your facility is due for its preventative maintenance.
Would Wednesday, September 24th work for the technician to come onsite and service the units?
BEST REGARDS,
KOURTNEY SMITH
ACCOUNT SERVICE COORDINATOR
CENTRAL DISTRICT COORDINATOR
937-366-1038
877-323-6728 EXT 238
KSMITH@EMSAR.COM.
WWW.EMSAR.COM
Disclaimer:
📧
Email: NORTHSHIRE RESCUE SQUAD, INC. - Service -- EMS PMs -- WO-01300287
Completed Sep 2, 2025
To: kvandale@northshirerescue.org
CC:
BCC:
Attachment: --none--
Subject: NORTHSHIRE RESCUE SQUAD, INC. - Service -- EMS PMs -- WO-01300287
Body:
Hi Katie,
The EMS equipment at your facility is due for its preventative maintenance.
Would Wednesday, September 24th work for the technician to come onsite and service the units?
BEST REGARDS,
KOURTNEY SMITH
ACCOUNT SERVICE COORDINATOR
CENTRAL DISTRICT COORDINATOR
937-366-1038
877-323-6728 EXT 238
KSMITH@EMSAR.COM.
WWW.EMSAR.COM
Disclaimer: The
📅
WO-01300287 - Preventive Maintenance - Manchester Center - NORTHSHIRE RESCUE SQUAD, INC. - Service
Sep 15, 2025 11:00am – 6:00pm
Work Order: WO-01300287
Account: NORTHSHIRE RESCUE SQUAD, INC.
Customer Case Number:
Location: NORTHSHIRE RESCUE SQUAD, INC. - Service
Address: 64 Jeff Williams Way, Manchester Center, VT 05255
Manufacturer:
Model #:
Serial #:
Contact Name: Katie Vandale
Contact Phone: 802-362-1995
Contact Email
Timeline
📞
Case Linked Aug 29, 5:57 AM
Case Number:00523125
Subject:CREATE 1X INSPECTION PM - SITE ID: 24376 - NORTHSHIRE RESCUE SQUAD INC.
Status:Closed
📋
▶
2
Work Order Created Aug 29, 8:56 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳2.0 business days
👷
▶
2
Technician Assigned Sep 2, 2:04 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:4d 5h
⏳3.0 business days
👷
Technician Assigned by Kourtney SmithSep 4, 12:39 PM
Technician:Luis Torres
🗓️
▶
2
Status: Scheduled Sep 5, 8:13 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2025-09-15T15:00:00.000+0000
⚠️7.0 business days
⏱️
▶
2
10x Labor Added Sep 15, 5:46 PM
10x Labor Added → Status: Closed
🏁
Status: Closed by Ben Saur
From:Scheduled
To:Closed
Duration in Previous:10d 9h
⏳2.8 business days
📄
Status: Ready to Bill by Diane PattonSep 17, 12:50 PM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:1d 19h, 0m
🚨21.0 business days
🧾
Invoice Created Oct 16, 8:00 PM
Invoice Number:SM-241200
Bottlenecks
Ready for Scheduling
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Assigned
Duration: 3.7 business days (threshold: 4.0 business hours)
Exceeded by 3.2 business days
Scheduled
Duration: 7.0 business days (threshold: 2.0 business days)
Exceeded by 5.0 business days
Closed
Duration: 2.3 business days (threshold: 1.0 business days)