Detailed work order timeline, KPIs, and analysis
Oak Street Health • Inspection • PSM
📍 Oak Street Health - Rickwood Field — 633 Tuscaloosa Ave SW, Birmingham AL, 35211
Sep 2, 2025 → Oct 3, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Sep 2 → Sep 2 | Created | ▶ Running | 0 | 0 |
| Sep 2 → Sep 25 | Ready for Scheduling | ▶ Running | 17 | 17 |
| Sep 25 → Sep 25 | Assigned | ▶ Running | 0 | 17 |
| Sep 25 → Oct 2 | Scheduled | ▶ Running | 5 | 22 |
| Oct 2 → Oct 3 | Tech On Site | ▶ Running | 1 | 23 |
10/2/25 RCook- Spoke with Alexandria advised technician is on his way and will be onsite around 2:30PM.
10/2/25 RCook- LM with Alexandria advising technician is on his way and will be onsite around 2:30PM
10/2/25 RCook- Spoke with technician states that he was held up at his previous job and is on his way. States he will be onsite around 2:30PM.
9/25/25 AJinerson - Called Damitra back to schedule Oak Street Health - Rickwood Field location. She confirmed she will be POC next week to schedule this. (Damitra asked to schedule this same week as scheduling WO-01291596)
Confirmed scheduling tech visit starting on Thursday, 10/2 with arrival between 12pm-2pm (tech's 2nd stop) and returning on Friday, 10/3 with eta between 8am-10am.
09/25/2025 LHill-sent email to Alexandria-
Do we need to call you in advance to schedule this or just come any Thursday?
What are your hours on Thursdays?
Anything additional needed for tech to gain access to the facility?
See logged email.
09/25/2025 LHill-LM at 205-470-1569 to see if we need to schedule in advance or just come any Thursday.
09/22/2025 LHIill-sent email to Alexandria-Do we need to call you in advance to schedule this or just come any Thursday?
09/22/2025 LHill-called 205-470-1569 and left a message with Alexandria to see if we need to call her in advance to schedule this or just come any Thursday.
09/19/2025 LHill-called 205-470-1569 and left a message with Alexandria.
09/19/2025 LHill-sent email to Alexandria-Do we need to call you in advance to schedule?
09/18/2025 LHill-rec'd email from Alexandria-Good morning , Thursday would be great anytime after 1 . My cell number is 205-470-1569 if anyone has any question's
See logged email.
09/18/2025 LHill-sent email to Alexandria at alexandria.eatman@oakstreethealth.com to confirm contact and equipment.
09/19/2025 LHill- sent email to Alexandria Do we need to call you in advance to schedule? Or can the tech just come any Thursday after 1pm?
09/19/2025 LHill-LM (205) 470-1569 for Alexandria Eatman to see if we need to schedule in advance or if tech can come any time on Thursdays after 1 pm.
09/18/2025 LHill-rec'd email from Alexandria Eatman-Good morning , Thursday would be great anytime after 1 . My cell number is 205-470-1569 if anyone has any question's
09/18/2025 LHill-LM (205) 470-1569 for Alexandria Eatman to confirm contact & equipment.
09/11/2025 LHill-sent email to Alexandria at alexandria.eatman@oakstreethealth.com to confirm contact and equipment.
09/11/2025 LHill-LM (205) 470-1569 for Alexandria Eatman to confirm contact & equipment.
09/08/2025 LHill-Called (205) 470-1569 for Alexandria. Left message to confirm equipment & contact.
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02958352 | Labor | Open | 1 | $0.00 | Oct 2, 8:20 PM |
| WL-02958353 | Labor | Open | 2 | $0.00 | Oct 2, 8:20 PM |
| WL-02958354 | Labor | Open | 0.5 | $0.00 | Oct 2, 8:20 PM |
| WL-02958355 | Travel | Open | 54 | - | Oct 2, 8:20 PM |
| WL-02958356 | Travel | Open | 10 | - | Oct 2, 8:20 PM |
| WL-02958357 | Expenses | Open | 1 | $0.00 | Oct 2, 8:20 PM |
| WL-02958358 | Expenses | Open | 1 | $0.00 | Oct 2, 8:20 PM |
| WL-02960056 | Labor | Open | 0.5 | $0.00 | Oct 3, 11:57 PM |
| WL-02960057 | Labor | Open | 3.5 | $2,794.00 | Oct 3, 11:57 PM |
| WL-02960058 | Labor | Open | 4.5 | $0.00 | Oct 3, 11:57 PM |
| WL-02960059 | Travel | Open | 10 | - | Oct 3, 11:57 PM |
| WL-02960060 | Travel | Open | 149 | - | Oct 3, 11:57 PM |
| WL-02960061 | Expenses | Open | 1 | $0.00 | Oct 3, 11:57 PM |