9/25/25 AJinerson - Received email back from other POC Jessica Robinson confirming tech visit for Thursday, 10/2 with eta between 8am-10am. Sent email back to Jessica asking if any special arrival instructions/requirements for visit.
9/25/25 AJinerson - Sent email to POC Mary offering tech visit on Thursday, 10/2 with eta between 8am-10am.
🔧Work Performed
10/2 Jason - Inspection Complete - Performed inspection on 38 devices. 5 devices failed inspection and were removed from service. All other devices passed inspection and were placed back into service.
🔍Technician Findings
Located all devices that needed to be inspected. Archived the devices that couldn't be located.
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
36 pcs
https://www.ebiotrack.com/inspection.php?iid=29682
📧
Email:RE: EMSAR Service Request - Coastal Family Health Center - D'Iberville for Adult Medical Primary Care - 3446 Popp's Ferry Road D'Iberville, MS 39540 - WO-01300529
Completed Sep 25, 2025
From: abby.jinerson@emsar.com
To: jrobinson@coastalfamilyhealth.org, rgresham@coastalfamilyhealth.org
Hi Jessica,
We have our technician, Jason Cunningham, scheduled to visit for this service on Thursday, 10/2 with arrival between 8:00 a.m. – 10:00 a.m.
I have also notified our team to please update you as our point of contact moving forward for this location. Thank you for that information!
Please let us know if there are any arrival instructions or special requireme
📧
Email:Re: EMSAR Service Request - Coastal Family Health Center - D'Iberville for Adult Medical Primary Care - 3446 Popp's Ferry Road D'Iberville, MS 39540 - WO-01300529
Completed Sep 25, 2025
From: jrobinson@coastalfamilyhealth.org
To: rgresham@coastalfamilyhealth.org, abby.jinerson@emsar.com
Hi Abby! That date works fine. And if it is possible can you please switch the email address for the D'Iberville clinic to jrobinson@coastalfamilyhealth.org? Thank you.
Jessica Robinson
Practice Manager
Coastal Family Health Center D’Iberville & St. Martin Schools
3446 Popp’s Ferry Rd, D’Iberville, MS 39540
Phone: 228.392.4153 ext. 1520
Fax: 228.392.4157
jrobin
📧
Email:EMSAR Service Request - Coastal Family Health Center - D'Iberville for Adult Medical Primary Care - 3446 Popp's Ferry Road D'Iberville, MS 39540 - WO-01300529
Completed Sep 25, 2025
From: abby.jinerson@emsar.com
To: mronsonet@coastalfamilyhealth.org
Good morning, Mary,
I’m reaching out to schedule our technician’s visit for the annual inspection service at the Coastal Family Health Center - D'Iberville for Adult Medical Primary Care location at 3446 Popp's Ferry Road D'Iberville, MS 39540.
We still have the morning of Thursday, 10/2 available with estimated arrival between 8:00 a.m. – 10:00 a.m.
I wanted to check with you to see if this date
Sep 25, 2025 12:57pm
@Scott Berry Hey Scott - we have an updated POC for this site. Please see below, thank you!
Please update POC to:
Jessica Robinson
jrobinson@coastalfamilyhealth.org
228.392.4153 ext. 1520
📅
WO-01300529 - Inspection - D'Iberville - Coastal Family Health Center - D'Iberville for Adult Medical Primary Care, Menta
Oct 2, 2025 9:00am – 11:30am
Work Order: WO-01300529
Account: Coastal Family Health Center
Customer Case Number:
Location: Coastal Family Health Center - D'Iberville for Adult Medical Primary Care, Menta
Address: 3446 Popp's Ferry Road, D'Iberville, MS 39540
Manufacturer:
Model #:
Serial #:
Contact Name: Jessica Robinson
Co
Timeline
📞
Case Linked Aug 31, 7:00 AM
Case Number:00523503
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Sep 2, 9:38 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⚠️5.0 business days
👷
▶
2
Technician Assigned Sep 8, 1:09 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Abby Jinerson
From:Ready for Scheduling
To:Assigned
Duration in Previous:6d 3h
🚨14.0 business days
👷
Technician Assigned by Abby JinersonSep 25, 12:36 PM
Technician:Jason Cunningham
🗓️
▶
2
Status: Scheduled Sep 25, 12:57 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Abby Jinerson
Scheduled For:2025-10-02T13:00:00.000+0000
⚠️6.0 business days
🔧
Status: Tech On Site by Jason CunninghamOct 2, 9:00 AM
From:Scheduled
To:Tech On Site
Duration in Previous:6d 20h
🚗
Status: Tech Off Site by Jason CunninghamOct 2, 12:36 PM
From:Tech On Site
To:Tech Off Site
Duration in Previous:3h 36m
⏱️
▶
2
3x Labor Added Oct 2, 8:55 PM
3x Labor Added → Status: Completed
✔️
Status: Completed by Jason Cunningham
From:Tech Off Site, Completed
To:Completed, Closed
Duration in Previous:8h 19m, 0m
⏳2.4 business days
📄
▶
2
Status: Ready to Bill Oct 6, 11:12 AM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
🚨10.0 business days
🧾
Invoice Created Oct 20, 5:15 PM
Invoice Number:SM-242967
Bottlenecks
Ready for Scheduling
Duration: 5.0 business days (threshold: 1.0 business days)
Exceeded by 4.0 business days
Assigned
Duration: 13.9 business days (threshold: 4.0 business hours)
Exceeded by 13.4 business days
Scheduled
Duration: 5.9 business days (threshold: 2.0 business days)
Exceeded by 3.9 business days
Closed
Duration: 2.0 business days (threshold: 1.0 business days)