10/13 KKelch rescheduled per logged email from Jennifer
10/13 KKelch sent Jennifer an email for rescheduling
9/8 KKelch scheduled per logged email from Jennifer
9/2 KKelch sent an email for scheduling
🔧Work Performed
Inspection: Initial Annual Inspection Service 5 items from the instructions list of approved items for inspection
🔍Technician Findings
Inspection: Initial Annual Inspection Service
⚠️Problem Description
Inspection: Initial Annual Inspection Service
https://www.ebiotrack.com/inspection.php?iid=29695
📧
Email:Re: EMSAR Request for service at Nucor Kingman AZ
Completed Oct 13, 2025
From: jenniferkern@careatc.com
To: kaitlyn.kelch@emsar.com
Between 9-10 works, is that PST or MST?
Jennifer Kern, FNP Provider OnSite Care Clinics jenniferkern@careatc.com Office: 928-224-7210Fax: 928-224-72113000 W. Old Hwy 66, Kingman, AZ 86413 careatc.com/onsitecareclinics.com/From: Kaitlyn Kelch <kaitlyn.kelch@emsar.com>Sent: Monday, October 13, 2025 11:17 AMTo: Jennifer Kern <jenniferkern@careatc.com>; Krysten Harris <KrystenHarris@careatc.com>; Purchasing Support <purchasingsuppo
📧
Email:Re: EMSAR Request for service at Nucor Kingman AZ
Completed Oct 13, 2025
From: kaitlyn.kelch@emsar.com
To: KrystenHarris@careatc.com, purchasingsupport@careatc.com
Cc: jenniferkern@careatc.com, courtneygraham@careatc.com
Good morning Jennifer,
Unfortunately, we need to reschedule this on our end. How does 10/13 between 9 and 10 work for you?
Thank you, Kaitlyn KelchAccount Service Coordinator I-West District(937) 741-4389kaitlyn.kelch@emsar.comwww.emsar.comDisclaimer: The information in this e-mail is confidential and may be legally privileged; it is intended so
📧
Email:Re: EMSAR Request for service at Nucor Kingman AZ
Completed Sep 8, 2025
From: jenniferkern@careatc.com
To: purchasingsupport@careatc.com, KrystenHarris@careatc.com
Cc: kaitlyn.kelch@emsar.com, courtneygraham@careatc.com
This is the first time you received an email from this sender (jenniferkern@careatc.com). Exercise caution when clicking links, opening attachments or taking further action, before validating its authenticity.
Secured by Check Point <https://www.checkpoint.com/harmony/email-security/email-office?friew>
That would work.
Since it is a Tuesday and they
📧
Email: EMSAR Request for service at Nucor Kingman AZ
Completed Sep 2, 2025
To: purchasingsupport@careatc.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Nucor Kingman AZ
Body:
Hi Purchasing Support,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at Nucor Kingman AZ. This inspection is due in October, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 10/21 with an arrival window between 9 and 10 a
📅
WO-01300547 - Inspection - Kingman - Nucor Kingman AZ
Oct 22, 2025 12:00pm – 4:00pm
Work Order: WO-01300547
Account: CareATC
Customer Case Number:
Location: Nucor Kingman AZ
Address: 3000 W. Old Highway 66, Kingman, AZ 86413
Manufacturer:
Model #:
Serial #:
Contact Name: Purchasing Support
Contact Phone: 918-947-6607
Contact Email: purchasingsupport@careatc.com
Due Date: 10/31/
Timeline
📞
Case Linked Sep 1, 1:00 AM
Case Number:00523535
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Sep 2, 9:58 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Leona Coonrod
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Sep 2, 11:38 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:1h 39m
⚠️5.0 business days
📅
▶
2
Dispatch Scheduled Sep 8, 11:00 AM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Kaitlyn Kelch
From:Assigned
To:Scheduled
Duration in Previous:5d 23h
🚨25.0 business days
🔄
Status: Reschedule by Kaitlyn KelchOct 13, 1:35 PM
From:Scheduled
To:Reschedule
Duration in Previous:35d 2h
🗓️
▶
2
Status: Scheduled Oct 13, 4:31 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2025-10-20T04:00:00.000+0000
📅
Dispatch Scheduled by Kaitlyn KelchOct 13, 5:27 PM
Scheduled For:2025-10-20T16:00:00.000+0000
⏳3.0 business days
📅
▶
2
Dispatch Scheduled Oct 16, 4:25 PM
Dispatch Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2025-10-24T16:00:00.000+0000
⏳3.9 business days
📅
Dispatch Scheduled by Kaitlyn KelchOct 21, 11:59 AM
Scheduled For:2025-10-22T16:00:00.000+0000
⏳2.0 business days
🔧
Status: Tech On Site by Tyler BollmanOct 22, 2:16 PM
From:Scheduled
To:Tech On Site
Duration in Previous:8d 21h
⏱️
▶
2
5x Labor Added Oct 22, 2:48 PM
5x Labor Added → Status: Completed
✔️
Status: Completed by Tyler Bollman
From:Tech On Site
To:Completed
Duration in Previous:35m
🏁
Status: Closed by Tyler BollmanOct 22, 8:22 PM
From:Completed
To:Closed
Duration in Previous:5h 30m
⏳2.5 business days
📄
▶
2
Status: Ready to Bill Oct 24, 4:26 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
⏳1.9 business days
🧾
Invoice Created Oct 27, 4:39 PM
Invoice Number:SM-244736
Bottlenecks
Assigned
Duration: 5.0 business days (threshold: 4.0 business hours)
Exceeded by 4.5 business days
Scheduled
Duration: 25.0 business days (threshold: 2.0 business days)
Exceeded by 23.0 business days
Scheduled
Duration: 7.0 business days (threshold: 2.0 business days)
Exceeded by 5.0 business days
Closed
Duration: 2.0 business days (threshold: 1.0 business days)