10/9/25 RCook- Spoke with Jason Cunningham, states that he spoke with Rodney Gresham and confirmed scheduling for 10/15 but will be onsite in the morning rather than the afternoon and then confirmed WO-01297137 will be done right after. Also confirmed WO-01298646 for 10/16/25with arrival time between 8-10AM. See logged call on WO-01300602
10/1/25 AJinerson - Received email from Rodney and Dena asking for invoice, but this hasn't been serviced yet. Sent email back to Rodney and Dena offering tech visit 10/15 between 2pm-4pm.
🔧Work Performed
10/15 Jason - Inspection Complete - Performed inspection on 19 devices. All devices passed inspection. Placed all devices back into service.
🔍Technician Findings
Located all devices that needed to be inspected. Archived the devices that couldn't be located.
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
18 pieces
https://www.ebiotrack.com/inspection.php?iid=29761
📧
Email:RE: Vancleave High School - WO-01300602
Completed Oct 1, 2025
From: abby.jinerson@emsar.com
To: rgresham@coastalfamilyhealth.org
Cc: dtrusler@coastalfamilyhealth.org, Jason.cunningham@emsar.com
Hi Rodney, and Dena,
We are showing Vancleave High School at 12424 Highway 57 Vancleave, MS 39565 is due for their inspection by 10/31/25.
We currently have availability to schedule our technician’s visit while he’s in the area on Wednesday, 10/15. Estimated arrival would be between 2:00 p.m. – 4:00 p.m.
Please let us know if this da
📅
WO-01300602 - Inspection - Vancleave - Coastal Family Health - Vancleave High
Oct 15, 2025 9:00am – 10:30am
Work Order: WO-01300602
Account: Coastal Family Health Center
Customer Case Number:
Location: Coastal Family Health - Vancleave High
Address: 12424 Highway 57, Vancleave, MS 39565
Manufacturer:
Model #:
Serial #:
Contact Name: Mary P. Ronsonet
Contact Phone: o. 228.374.4991 ext. 1256 c. 979.229.
Timeline
📞
Case Linked Sep 1, 7:00 AM
Case Number:00523588
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Sep 2, 11:00 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⚠️5.0 business days
👷
▶
2
Technician Assigned Sep 8, 1:09 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Abby Jinerson
From:Ready for Scheduling
To:Assigned
Duration in Previous:6d 2h
🚨24.0 business days
🗓️
▶
2
Status: Scheduled Oct 9, 3:40 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Rhea Berry
Scheduled For:2025-10-15T13:00:00.000+0000
⏳4.0 business days
🔧
Status: Tech On Site by Jason CunninghamOct 15, 9:44 AM
From:Scheduled
To:Tech On Site
Duration in Previous:5d 18h
🚗
Status: Tech Off Site by Jason CunninghamOct 15, 11:11 AM
From:Tech On Site
To:Tech Off Site
Duration in Previous:1h 26m
⏱️
▶
2
3x Labor Added Oct 15, 5:33 PM
3x Labor Added → Status: Completed
✔️
Status: Completed by Jason Cunningham
From:Tech Off Site, Completed
To:Completed, Closed
Duration in Previous:6h 22m, 0m
⏳3.8 business days
📄
▶
2
Status: Ready to Bill Oct 20, 10:25 AM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
⏳2.0 business days
🧾
Invoice Created Oct 21, 3:07 PM
Invoice Number:SM-244125
Bottlenecks
Ready for Scheduling
Duration: 5.0 business days (threshold: 1.0 business days)
Exceeded by 4.0 business days
Assigned
Duration: 23.9 business days (threshold: 4.0 business hours)
Exceeded by 23.4 business days
Scheduled
Duration: 3.5 business days (threshold: 2.0 business days)
Exceeded by 1.5 business days
Closed
Duration: 3.3 business days (threshold: 1.0 business days)