Annual Equipment Electrical Safety Test And Calibration Service
As of 12/7 NEEDS APPROVAL FOR ANY REPAIR OVER $500.
54 pieces
https://www.ebiotrack.com/inspection.php?iid=29762
Primary Delay26.0 days stuck in "Ready for Scheduling"
⏱️
Total Delay37.2 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Scheduling
26.0d / 1.0d SLA
Assigned
10.0d / 0.5d SLA
Scheduled
4.7d / 2.0d SLA
Tech On Site
0.8d / 1.0d SLA
Completed
0.3d / 1.0d SLA
Closed
1.0d / 1.0d SLA
Invoice Pending
0.0d / 2.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
CONFIRMED
10/21/25 AJinerson - Received email back from Nakia w/ clearance forms (forwarded to tech to complete)
Per Nakia - 11AM arrival would be best for Mon. 10/27
Please have tech fill out forms and return w/ photocopy of photo ID
They will check in any equipment at the front upon tech's arrival
10/21/25 AJinerson - Received FWD email from Nakia requesting to schedule. Sent email back to Nakia offering tech visit on Mon. 10/27 with eta between 10am-12pm and asking for instructions/requirements for visit.
09/12/2025 LHill-rec'd email with clearance documents. See logged email.
09/12/2025 LHill-Called 941- 747-3011 ext 2970 spoke with Nakia Gaddies and she confirmed contact and equipment. She is emailing me a clearance form that will need to be filled out and sent back to her.
Background check needed: Yes-she will email me the form.
Scheduling ahead needed: Yes
Certain day or time: M-F Must be done before 4PM
Confirmed contact information is correct: yes
🔧Work Performed
Inspected 46 pieces of equipment. Had to manually enter equipment into system due to no network connectivity.
🔍Technician Findings
Complete Annual Equipment Electrical Safety Test And Calibration Service.
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
As of 12/7 NEEDS APPROVAL FOR ANY REPAIR OVER $500.
54 pieces
https://www.ebiotrack.com/inspection.php?iid=29762
📧
Email:RE: [EXTERNAL]_Work Order has been Assigned Ref{00DA.93zU:500VU.bNsnE}
Completed Oct 21, 2025
From: abby.jinerson@emsar.com
To: nakia.gaddies@naphcare.com
Cc: joseph.anderson@emsar.com, cynthia.m.murphy@naphcare.com
Hi Nakia,
I have forwarded and requested our technician, Joey Anderson, to fill those out and return to you.
We will have Joey scheduled to visit on Monday, 10/27 with arrival closer to between 11:00 a.m. – 12:00 p.m. per below.
Will you be the point of contact on site during this visit?
Please let us know if there are any further arrival
📧
Email:RE: [EXTERNAL]_Work Order has been Assigned Ref{00DA.93zU:500VU.bNsnE}
Completed Oct 21, 2025
From: nakia.gaddies@naphcare.com
To: abby.jinerson@emsar.com
Cc: joseph.anderson@emsar.com, cynthia.m.murphy@naphcare.com
11am would be better, if possible.
We will need to check in any equipment at the front.
I have attached the clearance form needed for entry.
I will need this back with a photocopy of his driver’s license.
From: Abby Jinerson <abby.jinerson@emsar.com>
Sent: Tuesday, October 21, 2025 11:28 AM
To: Nakia Gaddies <nakia.gaddies@naphcare.com>
Cc: Joseph Anders
📧
Email:RE: [EXTERNAL]_Work Order has been Assigned Ref{00DA.93zU:500VU.bNsnE}
Completed Oct 21, 2025
From: abby.jinerson@emsar.com
To: nakia.gaddies@naphcare.com
Cc: joseph.anderson@emsar.com
Good morning, Nakia,
Thank you for reaching out.
We currently have our technician, Joseph Anderson, available to visit on Monday, 10/27 with estimated arrival time between 10:00 a.m. – 12:00 p.m.
Please let us know if this date/timeframe works for you as well, along with any arrival instructions or requirements you may need for this visit. Thanks!
Best Regards,
📧
Email:Manatee Clearance
Completed Sep 12, 2025
From: nakia.gaddies@naphcare.com
To: laura.hill@emsar.com
Thank you,
Nakia Gaddies, RN HSA
Naphcare/Manatee County Jail
Office: 941- 747-3011 ext 2970
Cell: 313-717-7468
nakia.gaddies@naphcare.com<mailto:nakia.gaddies@naphcare.com>
'
Caution: This is an external email. Please take care when clicking links or opening attachments. When in doubt, contact your IT Department (itsupport@emsar.com)
'
📋
Outbound to +19417473011
Completed Sep 12, 2025
09/12/2025 LHill-Called 941- 747-3011 ext 2970 spoke with Nakia Gaddies and she confirmed contact and equipment. She is emailing me a clearance form that will need to be filled out and sent back to her.
Background check needed: Yes-she will email me the form.
Scheduling ahead needed: Yes
Certain day or time: M-F Must be done before 4PM
Confirmed contact information is correct: yes