11/4/25 AJinerson - Called Jeremy Harris back and confirmed rescheduling tech visit to Friday, 11/14 with eta between 9am-11am.
Will follow up and send email to POC Jeremy confirming this and list of equipment tech will bring.
Jeremy had questions about billing/services for a repairment on an oxygen concentrator - asking if we service these in the field, or if this would be a depot situation.
DeVilbiss 525DS 5L Oxygen Concentrator.
11/4/25 AJinerson - Called Jeremy's other number he provided to reschedule: 240-688-1339
11/4/25 AJinerson - Called and left VM for Jeremy Harris regarding rescheduling.
10/14/25 RCook- Technician is on bed project and WO needs to be rescheduled. Emailed Jeremy Harris to schedule.
9/18/25 AJinerson - Sent email to POC Jeremy confirming tech visit for 10/15/25 with eta between 9am-11am providing list of tools tech will need to bring and asking if anything further is needed.
9/18/25 AJinerson - Called Jeremy back at 240-688-1339. Jeremy confirmed week of 10/13 works best for them, just not Mondays.
Confirmed scheduling tech visit for Wednesday, 10/15 with eta between 9am-11am. Please sent email to Jeremy confirming this w/ tech name and list of tools.
Please have ASM reach out to Jeremy to review account pricing information for possible repairs. Jeremy has multiple pieces of equipment he isn't sure if he should just replace or schedule repairs through us.
9/18/25 AJinerson - Called and left VM for POC regarding scheduling tech visit.
🔧Work Performed
Arrived at site
Inspected and calibration verified 51 devices
All 51 devices passed
🔍Technician Findings
Arrived at site
Inspected and calibration verified 51 devices
All 51 devices passed
⚠️Problem Description
Inspection: Initial Annual Inspection Service
50 pcs
https://www.ebiotrack.com/inspection.php?iid=29780
📧
Email:RE: EMSAR Annual Inspection Service - Zephyrhills CI - 2739 Gall Blvd Zephyrhills, FL 33541 - WO-01300635
Completed Nov 4, 2025
From: abby.jinerson@emsar.com
To: jharris6@TeamCenturion.com
Good afternoon, Jeremy,
Per our conversation earlier this afternoon, I’m sending this email as confirmation of our technician’s rescheduled visit for the below annual inspection service.
We have our technician, Yves Dessin, scheduled to visit on Friday, 11/14 with estimated arrival between 9:00 a.m. – 11:00 a.m.
Please see attached list of tools/equipment Yves will bring with him on site to complete thi
📋
Outbound to +12406881339
Completed Nov 4, 2025
11/4/25 AJinerson - Called Jeremy Harris back and confirmed rescheduling tech visit to Friday, 11/14 with eta between 9am-11am.
Will follow up and send email to POC Jeremy confirming this and list of equipment tech will bring.
Jeremy had questions about billing/services for a repairment on an oxygen concentrator -
Devilbiss 5L ox concentration.
📋
Outbound to +18137803191
Completed Nov 4, 2025
11/4/25 AJinerson - Called and left VM for Jeremy Harris regarding rescheduling.
📧
Email: Request for service at Zephyrhills CI
Completed Oct 14, 2025
To: jharris6@teamcenturion.com
CC: abby.jinerson@emsar.com
BCC: rhea.cook@emsar.com
Attachment: --none--
Subject: Request for service at Zephyrhills CI
Body:
Hi Jeremy,
I’m reaching out regarding the biomed equipment inspection we have scheduled for tomorrow, October 15, 2025. Due to unforeseen circumstances, we will need to reschedule this visit.
Could you please let us know if there’s a day or time that works best for your facility? We’ll do our best to accommodate your preferred sche
📧
Email:EMSAR Annual Inspection Service - Zephyrhills CI - 2739 Gall Blvd Zephyrhills, FL 33541 - WO-01300635
Completed Sep 18, 2025
From: abby.jinerson@emsar.com
To: jharris6@teamcenturion.com
Good afternoon, Jeremy,
Per our conversation earlier today, I’m sending this email as confirmation of our technician’s scheduled visit for the Annual Inspection Service on the medical equipment at the Zephyrhills CI location at 2739 Gall Blvd Zephyrhills, FL 33541.
We have our technician, Yves Dessin, scheduled to visit on Wednesday, 10/15/2025 with estimated arrival time between 9:00 a.m. – 11:00 a.m.
📋
Outbound to +12406881339
Completed Sep 18, 2025
9/18/25 AJinerson - Called Jeremy back at 240-688-1339. Jeremy confirmed week of 10/13 works best for them, just not Mondays.
Confirmed scheduling tech visit for Wednesday, 10/15 with eta between 9am-11am. Please sent email to Jeremy confirming this w/ tech name and list of tools.
Please have ASM reach out to Jeremy to review account pricing information for possible repairs. Jeremy has multiple pieces of equipment he isn't sure if he should just replace or schedule repairs through us.
📋
Outbound to +12406881339
Completed Sep 18, 2025
9/18/25 AJinerson - Called and left VM for POC regarding scheduling tech visit.
Sep 18, 2025 4:43pm
@Dylan Nakoff Hi Dylan - this customer had some questions on pricing for possible repairs and is requesting to speak w/ someone to determine if he should proceed with requesting repairs on equipment, or replacing them all together. Are you able to please assist?
POC:
Jeremy Harris
#240-688-1339
jharris6@teamcenturion.com
Nov 4, 2025 2:39pm
@Dylan Nakoff Hi Dylan! This customer is scheduled for their annual inspection service next week, but while scheduling they were asking if we service in field repairs on DeVilbiss 5L Oxygen Concentrators. Do you happen to know the answer on this, or the right direction we could send him in? CC @Mark Franks
POC:
Jeremy Harris
240-688-1339
jharris6@teamcenturion.com
📅
WO-01300635 - Inspection - Zephyrhills - Zephyrhills CI
Nov 14, 2025 9:00am – 2:00pm
Work Order: WO-01300635
Account: Centurion of Florida
Customer Case Number:
Location: Zephyrhills CI
Address: 2739 Gall Blvd, Zephyrhills, FL 33541
Manufacturer:
Model #:
Serial #:
Contact Name: Jeremy Harris
Contact Phone: 2406881339
Contact Email: jharris6@teamcenturion.com
Due Date: 11/28/202
Timeline
📞
Case Linked Sep 2, 1:00 AM
Case Number:00523637
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Sep 2, 11:47 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
🚨13.0 business days
👷
▶
2
Technician Assigned Sep 18, 1:41 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Abby Jinerson
From:Ready for Scheduling
To:Assigned
Duration in Previous:16d 1h
🗓️
▶
2
Status: Scheduled Sep 18, 4:36 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Abby Jinerson
Scheduled For:2025-10-15T13:00:00.000+0000
🚨17.9 business days
🔄
Status: Reschedule by Rhea BerryOct 14, 2:49 PM
From:Scheduled
To:Reschedule
Duration in Previous:25d 22h
🚨16.0 business days
🗓️
▶
2
Status: Scheduled Nov 4, 2:37 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Abby Jinerson
Scheduled For:2025-11-14T14:00:00.000+0000
⏳3.0 business days
💵
2x Expenses Added Nov 6, 11:32 AM
Type:Expenses
Status:Open
Qty:1
⚠️6.0 business days
⏱️
2x Labor Added Nov 14, 10:10 AM
Type:Labor, Travel
Status:Open
Qty:2, 40
⏱️
▶
2
4x Labor Added Nov 14, 5:06 PM
4x Labor Added → Status: Completed
✔️
Status: Completed by Yves Dessin
From:Scheduled, Completed
To:Completed, Closed
Duration in Previous:10d 2h, 0m
⏳2.9 business days
📄
▶
3
Status: Ready to Bill Nov 18, 3:06 PM
Status: Ready to Bill → Status: Invoice Pending → Status: Invoiced
📨
Status: Invoice Pending by Diane Patton
From:Ready to Bill
To:Invoice Pending
Duration in Previous:1m
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:2m
⏳2.0 business days
🧾
Invoice Created Nov 19, 9:13 PM
Invoice Number:SM-246891
Bottlenecks
Ready for Scheduling
Duration: 13.0 business days (threshold: 1.0 business days)
Exceeded by 12.0 business days
Scheduled
Duration: 17.4 business days (threshold: 2.0 business days)
Exceeded by 15.4 business days
Reschedule
Duration: 15.6 business days (threshold: 2.0 business days)
Exceeded by 13.6 business days
Scheduled
Duration: 7.5 business days (threshold: 2.0 business days)
Exceeded by 5.5 business days
Closed
Duration: 2.2 business days (threshold: 1.0 business days)