9/24 MOwens Danelle replied back that Tue or Wed work better for scheduling the inspection. Sent reply back to schedule the inspection on 10/7. Eta between 10-11am.
9/24 MOwens Sent an email to Danelle Dixon asking for good dates in Oct to schedule the inspection.
🔧Work Performed
10/7/25- EColon- Arrived on-site, checked in with POC. Completed inspections on 61 items, archived 2 items. Inspection complete
🔍Technician Findings
Annual Equipment Electrical Safety Test And Calibration Service
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
40 pieces
https://www.ebiotrack.com/inspection.php?iid=29806
📧
Email:RE: CenterWell Garden City Annual Tagged Equipment Inspection
Completed Sep 24, 2025
From: mowens@emsar.com
To: DDixon11@centerwell.com
Let’s schedule your inspection for 10/7. Eric Colon will see you between 10-11am
Thanks
Melissa
From: Danelle Dixon <DDixon11@centerwell.com>
Sent: Wednesday, September 24, 2025 4:01 PM
To: Melissa Owens <mowens@emsar.com>
Subject: RE: CenterWell Garden City Annual Tagged Equipment Inspection
Tue or wed work better thx
From: Melissa Owens <mowens@emsar.com <mailto:mowens@emsar.com> >
Sent: Wednesday, Sept
📧
Email:CenterWell Garden City Annual Tagged Equipment Inspection
Completed Sep 24, 2025
From: mowens@emsar.com
To: ddixon11@centerwell.com
Danelle
The annual inspection on the tagged medical equipment at this location is due by the end of Oct. What days during the week work to schedule the inspection visit?
Thanks
Melissa Owens
Account Service Coordinator
East District
mowens@emsar.com <mailto:mowens@emsar.com>
www.emsar.com <http://www.emsar.com/>
803-791-1259
<https://www.facebook.com/emsarinc> <http://twitter.com/emsarinc> <http://w
📅
WO-01300678 - Inspection - Murrells Inlet - CenterWell Garden City
Oct 7, 2025 11:00am – 3:30pm
Work Order: WO-01300678
Account: CenterWell (Humana)
Customer Case Number:
Location: CenterWell Garden City
Address: 2520 S Highway 17, Suite 10, Murrells Inlet, SC 29576
Manufacturer:
Model #:
Serial #:
Contact Name: Danelle Dixon
Contact Phone: 843-595-2937 or 704-621-1472
Contact Em
Timeline
📞
Case Linked Sep 2, 7:00 AM
Case Number:00523666
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
Work Order Created Sep 2, 1:17 PM
Work Order:WO-01300678
Type:Inspection
Priority:PSM
📅
Status: Ready for Scheduling by Leona CoonrodSep 2, 1:35 PM
From:Entered
To:Ready for Scheduling
Duration in Previous:18m
👷
▶
2
Technician Assigned Sep 2, 3:11 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:1h 35m
🚨17.0 business days
🗓️
▶
2
Status: Scheduled Sep 24, 4:10 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2025-10-07T15:00:00.000+0000
⚠️10.0 business days
🔧
▶
3
Status: Tech On Site Oct 7, 6:15 PM
Status: Tech On Site → 5x Labor Added → Status: Completed
⏱️
5x Labor Added
Type:Labor, Travel
Status:Open
Qty:3.5, 3.25, 155
✔️
Status: Completed by Eric Colon
From:Tech On Site
To:Completed
Duration in Previous:3m
🏁
Status: Closed by Eric ColonOct 7, 6:20 PM
From:Completed
To:Closed
Duration in Previous:1m
⏳2.7 business days
📄
Status: Ready to Bill by Diane PattonOct 9, 2:27 PM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:1d 20h, 0m
🧾
Invoice Created Oct 10, 10:41 AM
Invoice Number:SM-243272
Bottlenecks
Assigned
Duration: 16.6 business days (threshold: 4.0 business hours)
Exceeded by 16.1 business days
Scheduled
Duration: 9.5 business days (threshold: 2.0 business days)
Exceeded by 7.5 business days
Closed
Duration: 2.2 business days (threshold: 1.0 business days)