Midmark Service Request Dispatch Authorization - WO-00100169
Closed
Zone 1
PM NWD 5 YR
Drop shipping parts to end-user on SO# 723826 via UPS Ground. Tracking number will be sent to the service company. If
assistance or parts are needed, please contact Medical 844-856-1230. Thank you! PM Service Requirements: Tech needs to
watch the training video ( https://www.youtube.com/watch?v=U-Pk5zkW0ug) prior to them going on-site Tech to follow the
checklist that is sent in the PM Kit Tech needs to show up on site with the proper supplies (including distilled water) Tech
needs to submit to Midmark completed/signed checklist Tech should also leave a copy of completed checklist with Customer
9/4 KKelch called Katie to schedule for 9/8 between 11:30 and 12:30 pm. Customer confirmed.
9/3/2025jsells
Ship To Name: St Louis Vascular Surgical
Ship To Address: 1300 Hrc Plaza Dr
Ship To City/State: Lake Saint Louis, MO 63367-1869
Waybill (Tracking #): 1ZE444250374213353
Carrier: UPS-Parcel-Ground
The following items have shipped from Midmark Corporation on: 03-SEP-2025
LINE NO: 1.1 QTY: 1 ITEM: 002-10251-00 SERIAL #: DESCRIPTION: M11 PERIODIC MAINTENANCE SERVICE
9/2/2025jsells
Katie is unavailable they asked for us to send an email
🔧Work Performed
Performed pm and function test unit is working properly
🔍Technician Findings
No issues found
⚠️Problem Description
Zone 1
PM NWD 5 YR
Drop shipping parts to end-user on SO# 723826 via UPS Ground. Tracking number will be sent to the service company. If
assistance or parts are needed, please contact Medical 844-856-1230. Thank you! PM Service Requirements: Tech needs to
watch the training video ( https://www.youtube.com/watch?v=U-Pk5zkW0ug) prior to them going on-site Tech to follow the
checklist that is sent in the PM Kit Tech needs to show up on site with the proper supplies (including distilled water) Tech
needs to submit to Midmark completed/signed checklist Tech should also leave a copy of completed checklist with Customer
📄Description
Midmark Model M11 (Series) Self Contained Steam Sterilizer (Includes ALL M11 Models)
📋
Outbound to +13147551084
Completed Sep 4, 2025
9/4 KKelch called Katie to schedule for 9/8 between 11:30 and 12:30 pm. Customer confirmed.
📧
Email: WO-01300746
Completed Sep 2, 2025
To: katie@stlvascular.com
CC:
BCC:
Attachment: --none--
Subject: WO-01300746
Body:
Good afternoon,
We received your Midmark PM request and have created a work order for you, WO-01300746. A coordinator will be reaching out to you to schedule a time for service. If you have any questions, you can call us at 800-733-6727 and reference that work order number.
Thank you,
EMSAR Dispatch
📋
Outbound to +13147551084
Completed Sep 2, 2025
Kaite is unavailable they asked for us to send an email
📅
WO-01300746 - Preventive Maintenance - M11 (Series) - Lake Saint Louis - St Louis Vascular Surgical
Sep 8, 2025 12:30pm – 2:30pm
Work Order: WO-01300746
Account: MIDMARK
Customer Case Number: SR 1448272 WO-00100169
Location: St Louis Vascular Surgical
Address: 1300 Hrc Plaza Dr, Lake Saint Louis, MO 63367
Manufacturer: Midmark Corp
Model #: M11 (Series)
Serial #: V2552482
Contact Name: Katie Dekok
Contact Phone: (314) 755-108