9/23 MOwens Scott Slate called back and said any day during the week works. Scheduled the visit for Thurs. 10/2 between 9:30am-3pm.
9/23 MOwens Called to speak to Scott Slate the new POC for this location. Left a vm for him to call back to schedule the inspection during Oct.
New POC is Scott Slate 336-741-1319
🔧Work Performed
10-2-25 CTM - Performed Annual Inspection on all medical equipment located . Total of 58 pieces inspected . ALL PASS. Notified POC Brita Cagle of inspection findings and completion.
🔍Technician Findings
10-2-25 CTM - Perform Annual Inspection all medical equipment located. Notify POC Brita Cagle of findings and completion.
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 66
https://www.ebiotrack.com/inspection.php?iid=25087
📋
Inbound from +13367383657
Completed Sep 23, 2025
Scott Slate called back and said any day during the week works. Scheduled the visit for Thurs. 10/2 between 9:30am-3pm.
📋
Outbound to +13367411319
Completed Sep 23, 2025
Called to speak to Scott Slate the new POC for this location. Left a vm for him to call back to schedule the inspection during Oct.
📅
WO-01301029 - Inspection - Tobaccoville - Marathon Health - RJ Reynolds of Tobaccoville #33026
Oct 2, 2025 9:30am – 1:00pm
Work Order: WO-01301029
Account: Marathon Health
Customer Case Number:
Location: Marathon Health - RJ Reynolds of Tobaccoville #33026
Address: 7588 Doral Drive, Tobaccoville, NC 27050
Manufacturer:
Model #:
Serial #:
Contact Name: Emily Moorefield
Contact Phone: 3364076049
Contact Emai
Timeline
📞
Case Linked Jan 8, 6:00 AM
Case Number:00454931
Subject:Needs new agreement. Sent email to ap@marathon-health.com
Status:Closed
🚨165.0 business days
📋
▶
2
Work Order Created Sep 3, 12:41 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Shelby Robinson
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Sep 3, 4:58 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:4h 17m
🚨14.9 business days
🗓️
▶
2
Status: Scheduled Sep 23, 2:43 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2025-10-02T13:30:00.000+0000
⚠️8.0 business days
🔧
Status: Tech On Site by Christopher MorningOct 2, 10:04 AM
From:Scheduled
To:Tech On Site
Duration in Previous:8d 19h
⏱️
2x Labor Added Oct 2, 10:10 AM
Type:Labor, Travel
Status:Open
Qty:3, 129
⏱️
Labor Added Oct 2, 12:21 PM
Type:Labor
Status:Open
Qty:2.5
✔️
Status: Completed by Christopher MorningOct 2, 12:35 PM
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:2h 31m, 0m
⏳3.0 business days
📄
▶
2
Status: Ready to Bill Oct 6, 3:29 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
🧾
Invoice Created Oct 7, 3:26 PM
Invoice Number:SM-243015
Bottlenecks
Assigned
Duration: 14.4 business days (threshold: 4.0 business hours)
Exceeded by 13.9 business days
Scheduled
Duration: 7.7 business days (threshold: 2.0 business days)
Exceeded by 5.7 business days
Closed
Duration: 2.9 business days (threshold: 1.0 business days)