9/30/25 DPatton - PM on Aspirator is not calculating. Need to adjust travel NTE $500
9/4 KSmith -- Scheduled for 9/26 with Robert
9/4 KSmith -- Sent email to schedule for 9/26
🔧Work Performed
Stryker Medical - 6252 Stair-Pro
Serial #: 030739716 - Asset ID: 13272997
Ferno Washington Inc - Power X1
Serial #: 21S-024848 - Asset ID: 13272995
Ferno Washington Inc - Pro F1 Fastener
Serial #: 51966 - Asset ID: 13272996
Laerdal - LSU (4000)
Serial #: 78012597472 - Asset ID: 13272994
⚠️Problem Description
Annual Equipment PM
2 pieces
EMS ON-DEMAND | 2025 RATE CARD COVERS 2 ASSETS: (1) Stretcher (1) Stair chair | ATTACH SIGNED RATE CARD TO CASE/WO | MUST HAVE SIGNED RC FOR CURRENT YEAR BEFORE WO CREATION
https://www.ebiotrack.com/inspection.php?iid=29841
📧
Email: EMSAR Service on Unit Checklist WO-01301193.
Completed Dec 5, 2025
To: rbarreda@nahantfire.org
CC:
BCC:
Attachment: Nahant Fire_EMS 2025 RATE CARD_SIGNED.pdf
Subject: EMSAR Service on Unit Checklist WO-01301193.
Body:
Dear Customer,
Service on unit with Serial Number has been completed on Work Order number WO-01301193.
Location: Nahant Fire Department - ServiceAddress: 67 Flash Road Nahant, MA 01908
Please find the attached checklist with this email.
Best Regards,EMSAR
📧
Email:Re: Nahant Fire Department - Service -- EMS PMs -- WO-01301193
Completed Sep 4, 2025
From: rbarreda@nahantfire.org
To: ksmith@emsar.com
thank you so much, Kourtney!
Robert Barreda
Fire Lieutenant
EMS Coordinator
Nahant Fire Department
rbarreda@nahantfire.org<mailto:rbarreda@nahantfire.org>
781-589-7175
________________________________
From: Kourtney Smith <ksmith@emsar.com>
Sent: Thursday, September 4, 2025 1:35:36 PM
To: Robert Barreda <rbarreda@nahantfire.org>
Subject: RE: Nahant Fire Department - Service -- EMS PMs -- WO-01301193
Caution: This email originated from outside of
📧
Email:Re: Nahant Fire Department - Service -- EMS PMs -- WO-01301193
Completed Sep 4, 2025
From: rbarreda@nahantfire.org
To: ksmith@emsar.com
Hi Kourtney,
Yes, 9/26 would be perfect!
Thank you,
Robert Barreda
Fire Lieutenant
EMS Coordinator
Nahant Fire Department
rbarreda@nahantfire.org<mailto:rbarreda@nahantfire.org>
781-589-7175
________________________________
From: Kourtney Smith <ksmith@emsar.com>
Sent: Thursday, September 4, 2025 12:26:10 PM
To: Robert Barreda <rbarreda@nahantfire.org>
Subject: Nahant Fire Department - Service -- EMS PMs -- WO-01301193
Caution: This email or
📧
Email: Nahant Fire Department - Service -- EMS PMs -- WO-01301193
Completed Sep 4, 2025
To: rbarreda@nahantfire.org
CC:
BCC:
Attachment: --none--
Subject: Nahant Fire Department - Service -- EMS PMs -- WO-01301193
Body:
Hi Robert,
The EMS PMs at your location are due for their preventative this month.
Would Friday, September 26th work for the PMs to be completed?
BEST REGARDS,
KOURTNEY SMITH
ACCOUNT SERVICE COORDINATOR
CENTRAL DISTRICT COORDINATOR
937-366-1038
877-323-6728 EXT 238
KSMITH@EMSAR.COM.
WWW.EMSAR.COM
Disclaimer: The disclaimer covers legal notifications for EMS
📅
WO-01301193 - Preventive Maintenance - Nahant - Nahant Fire Department - Service
Sep 26, 2025 9:00am – 11:00am
Work Order: WO-01301193
Account: NAHANT FIRE DEPARTMENT
Customer Case Number:
Location: Nahant Fire Department - Service
Address: 67 Flash Road, Nahant, MA 01908
Manufacturer:
Model #:
Serial #:
Contact Name: Robert Barreda
Contact Phone: 7815811235
Contact Email: rbarreda@nahantfire.org
Due Dat
PDF
Nahant Fire_EMS 2025 RATE CARD_SIGNED
Sep 4, 2025
Timeline
📞
Case Linked Sep 4, 1:00 AM
Case Number:00524387
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Sep 4, 9:31 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:1m
👷
▶
2
Status: Assigned Sep 4, 12:10 PM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Kourtney Smith
Technician:Paul Bonang Jr
🗓️
▶
2
Status: Scheduled Sep 4, 1:32 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2025-09-26T13:00:00.000+0000
🚨17.0 business days
🔧
Status: Tech On Site by Paul BonangSep 26, 9:54 AM
From:Scheduled
To:Tech On Site
Duration in Previous:21d 20h
⏱️
▶
2
8x Labor Added Sep 26, 2:27 PM
8x Labor Added → Status: Closed
🏁
Status: Closed by Ben Saur
From:Tech On Site
To:Closed
Duration in Previous:4h 34m
⏳3.0 business days
💵
Status: Billing Review by Diane PattonSep 30, 1:35 PM
From:Closed
To:Billing Review
Duration in Previous:3d 23h
🚨45.0 business days
📄
▶
2
Status: Ready to Bill Dec 5, 6:50 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
⏳4.6 business days
🧾
Invoice Created Dec 11, 12:14 PM
Invoice Number:SM-248443
Bottlenecks
Scheduled
Duration: 16.8 business days (threshold: 2.0 business days)
Exceeded by 14.8 business days
Closed
Duration: 2.7 business days (threshold: 1.0 business days)
Exceeded by 1.7 business days
Billing Review
Duration: 44.8 business days (threshold: 2.0 business days)