9/8/2025 Sramen - found with order type inspection. Changed to PM since this is EMS.
🔧Work Performed
Ferno Washington Inc - Model 59-T EZ-Glide
Serial #: 09N-122669 - Asset ID: 13272980
Ferno Washington Inc - Model 59-T EZ-Glide
Serial #: 10N-147611 - Asset ID: 13272984
Stryker Corporation - Stryker 6390 PowerLoad
Serial #: 151039547 - Asset ID: 13272982
Stryker Corporation - Stryker 6390 PowerLoad
Serial #: 160539634 - Asset ID: 13272979
Stryker Medical - 6500 PowerPro
Serial #: 120140365 - Asset ID: 13272983
Stryker Medical - 6500 PowerPro
Serial #: 120140366 - Asset ID: 13272981
⚠️Problem Description
Inspection: Annual Equipment PM
Equip: 6
https://www.ebiotrack.com/inspection.php?iid=29856
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Inspection Description: 1 SITE | 7 ASSETS: (2) Stretcher (2) Stair Chair (2) PowerLoad (1) Scoop | 1 PM per year | 2 Unscheduled repair calls per year
📧
Email:Re: GRAY FIRE-RESCUE ASSOCIATION -- EMS PMs -- WO-01301932
Completed Sep 19, 2025
From: pholmquist@graymaine.org
To: ksmith@emsar.com
Sounds good to me, I will note the change.
Pete
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________________________________
From: Kourtney Smith <ksmith@emsar.com>
Sent: Thursday, September 18, 2025 4:16:47 PM
To: Peter Ho
📧
Email:Re: GRAY FIRE-RESCUE ASSOCIATION -- EMS PMs -- WO-01301932
Completed Sep 10, 2025
From: pholmquist@graymaine.org
To: ksmith@emsar.com
That day works for us, I will put it on the schedule
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________________________________
From: Kourtney Smith <ksmith@emsar.com>
Sent: Wednesday, September 10, 2025 11:33:14 AM
To: Peter Holmquist
📧
Email: GRAY FIRE-RESCUE ASSOCIATION -- EMS PMs -- WO-01301932
Completed Sep 10, 2025
To: pholmquist@graymaine.org
CC:
BCC:
Attachment: --none--
Subject: GRAY FIRE-RESCUE ASSOCIATION -- EMS PMs -- WO-01301932
Body:
Hi Peter,
The EMS equipment at your facility is due for its preventative maintenance this month.
Would Thursday, September 25th work for the technician to come onsite and service the units?
BEST REGARDS,
KOURTNEY SMITH
ACCOUNT SERVICE COORDINATOR
CENTRAL DISTRICT COORDINATOR
937-366-1038
877-323-6728 EXT 238
KSMITH@EMSAR.COM.
WWW.EMSAR.COM
Disclaimer: The discla
📅
WO-01301932 - Preventive Maintenance - Gray - GRAY FIRE-RESCUE ASSOCIATION
Sep 24, 2025 10:00am – 1:00pm
Work Order: WO-01301932
Account: GRAY FIRE-RESCUE ASSOCIATION
Customer Case Number:
Location: GRAY FIRE-RESCUE ASSOCIATION
Address: 125 Shaker Road, Gray, ME 04039
Manufacturer:
Model #:
Serial #:
Contact Name: Peter Holmquist
Contact Phone: 207-657-3931
Contact Email: pholmquist@graymaine.org
D
Timeline
📞
Case Linked Sep 5, 1:00 AM
Case Number:00524733
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Sep 5, 9:21 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by John Rolston
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳4.0 business days
👷
▶
2
Technician Assigned Sep 10, 11:29 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:5d 2h
🗓️
▶
2
Status: Scheduled Sep 10, 12:20 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2025-09-25T15:30:00.000+0000
⚠️8.0 business days
📅
Dispatch Scheduled by Kourtney SmithSep 19, 8:15 AM
Scheduled For:2025-09-24T14:00:00.000+0000
⏳4.0 business days
🔧
Status: Tech On Site by Paul BonangSep 24, 11:00 AM
From:Scheduled
To:Tech On Site
Duration in Previous:13d 22h
⏱️
▶
2
11x Labor Added Sep 24, 6:54 PM
11x Labor Added → Status: Closed
🏁
Status: Closed by Ben Saur
From:Tech On Site
To:Closed
Duration in Previous:7h 54m
📄
Status: Ready to Bill by Diane PattonSep 25, 3:29 PM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:20h 34m, 0m
🚨15.0 business days
🧾
Invoice Created Oct 16, 1:05 PM
Invoice Number:SM-241981
Bottlenecks
Ready for Scheduling
Duration: 4.0 business days (threshold: 1.0 business days)
Exceeded by 3.0 business days
Scheduled
Duration: 11.0 business days (threshold: 2.0 business days)
Exceeded by 9.0 business days
Closed
Duration: 1.1 business days (threshold: 1.0 business days)