10/15/2025 CRamen logged email confirming Tuesday 11/21/2025 with an arrival window between 8-10am.
10/14/2025 CRamen logged email requesting Tuesday 10/21/2025 with an arrival window between 8-10am. Placeholder set
10/9/2025 CRamen left a vm for a returned call to schedule 6pc EMS for last week of this month
9/29/2025 CRamen left a vm for a returned call to schedule
9/8/2025 Sramen - Found this created with order type of Inspection. Changed to PM since this is EMS.
🔧Work Performed
Stryker Medical - 6506 PowerPro
Serial #: 151241708 - Asset ID: 13344896
Stryker Medical - 6506 PowerPro
Serial #: 151241707 - Asset ID: 13344900
Ferno Washington Inc - Model 59-T EZ-Glide
Serial #: 03051357 - Asset ID: 13344898
Ferno Washington Inc - Model 59-T EZ-Glide
Serial #: 06021245 - Asset ID: 13344894
Stryker Corporation - Stryker 6390 PowerLoad
Serial #: 151240101 - Asset ID: 13344897
Stryker Corporation - Stryker 6390 PowerLoad
Serial #: 170140296 - Asset ID: 13344901
🔍Technician Findings
PMs
⚠️Problem Description
Inspection: Semi-Annual Equipment PM
Equip: 6
https://www.ebiotrack.com/inspection.php?iid=29857
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Inspection Description: 1 EMS SITE | 6 EMS ASSETS: (2) Stretcher (2) Stair chair (2) PowerLoad system | 2 PMs per year | 1 Unscheduled repair call per year
📧
Email:Re: EMSAR Request for service at Kingsville Township Fire Department (Email to schedule service)
Completed Oct 15, 2025
From: dave.west@kingsvilletwp.org
To: cramen@emsar.com
Yes that date and time will work In safety,Dave West Fire Chief / ParamedicKingsville Township Fire Department3130 E. Main StreetKingsville, OH 44048office (440) 224-0775C:(440) 344-5838Confidentiality Notice: This message is intended for use only by the individual or entity to which it is addressed and may contain information that is privileged, confidential, and exempt from disclosure under applicable law. If the reader of this message is
📧
Email: EMSAR Request for service at Kingsville Township Fire Department (Email to schedule service)
Completed Oct 14, 2025
To: dave.west@kingsvilletwp.org
CC:
BCC: cramen@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Kingsville Township Fire Department (Email to schedule service)
Body:
Hi Dave West -KFD OH,
I hope you’re doing well. I’m reaching out to schedule a service appointment for Inspection: Semi-Annual Equipment PM
Equip: 6 Stretchers, Stair Chairs and Fasteners
Here’s the location information we have on file:
Location:
Kingsville Township Fire Department
3130 East Main Str
📋
Outbound to +14402240775
Completed Oct 9, 2025
10/9/2025 CRamen left a vm for a returned call to schedule 6pc EMS for last week of this month
📋
Outbound to +14402240775
Completed Sep 29, 2025
9/29/2025 CRamen left a vm for a returned call to schedule
📅
WO-01301937 - Preventive Maintenance - Kingsville - Kingsville Township Fire Department
Oct 21, 2025 11:00am – 5:00pm
Work Order: WO-01301937
Account: KINGSVILLE TOWNSHIP FIRE DEPARTMENT OHIO
Customer Case Number:
Location: Kingsville Township Fire Department
Address: 3130 East Main Street, Kingsville, OH 44048
Manufacturer:
Model #:
Serial #:
Contact Name: Dave West -KFD OH
Contact Phone: (440) 224-0775
Contac
Timeline
📞
Case Linked Sep 5, 1:00 AM
Case Number:00524734
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Sep 5, 9:26 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by John Rolston
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Sep 5, 10:36 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:1h 9m
🚨28.0 business days
🗓️
▶
2
Status: Scheduled Oct 15, 9:40 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Charles Ramen
Scheduled For:2025-10-21T13:00:00.000+0000
⏳3.0 business days
📅
▶
2
Dispatch Scheduled Oct 17, 10:39 AM
Dispatch Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Charles Ramen
Scheduled For:2025-10-21T15:00:00.000+0000
⏳4.0 business days
🚗
▶
2
13x Travel Added Oct 22, 1:09 PM
13x Travel Added → Status: Closed
🏁
Status: Closed by Ben Saur
From:Scheduled
To:Closed
Duration in Previous:7d 3h
⏳3.0 business days
📄
▶
2
Status: Ready to Bill Oct 24, 11:01 AM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
⏳2.0 business days
🧾
Invoice Created Oct 27, 4:36 PM
Invoice Number:SM-244660
Bottlenecks
Assigned
Duration: 28.0 business days (threshold: 4.0 business hours)
Exceeded by 27.5 business days
Scheduled
Duration: 6.0 business days (threshold: 2.0 business days)
Exceeded by 4.0 business days
Closed
Duration: 2.9 business days (threshold: 1.0 business days)