performed initial annual inspection service,service complete
🔍Technician Findings
initial annual inspection service needed
⚠️Problem Description
Inspection: Initial Annual Inspection Service
https://www.ebiotrack.com/inspection.php?iid=29874
📧
Email:RE: EMSAR Request for service at Carelon - CA-SB Apple Valley
Completed Oct 10, 2025
From: Diana.Rodriguez@caremore.com
To: michael.burris@emsar.com
Cc: Anna.Nunez@caremore.com
Yes 10/16 will work
Thank you
Diana Rodriguez
Office Manager III
Whittier/ Apple Valley Care Centers
From: Michael Burris <michael.burris@emsar.com>
Sent: Friday, October 10, 2025 2:19 PM
To: Diana Rodriguez <Diana.Rodriguez@caremore.com>
Cc: Anna Nunez <Anna.Nunez@caremore.com>
Subject: RE: EMSAR Request for service at Carelon - CA-SB Apple Valley
📧
Email:RE: EMSAR Request for service at Carelon - CA-SB Apple Valley
Completed Oct 10, 2025
From: Diana.Rodriguez@caremore.com
To: michael.burris@emsar.com
Cc: Anna.Nunez@caremore.com
This is the first time you received an email from this sender (Diana.Rodriguez@caremore.com). Exercise caution when clicking links, opening attachments or taking further action, before validating its authenticity.
Secured by Check Point <https://www.checkpoint.com/harmony/email-security/email-office?friew>
Good Afternoon,
Apologize for the delay. Missed this email.
What date can
📋
Outbound to +15624122650
Completed Oct 3, 2025
10-3 Mburris called LM on Vmail
📋
Outbound to +15624122650
Completed Sep 29, 2025
📧
Email: EMSAR Request for service at Carelon - CA-SB Apple Valley
Completed Sep 29, 2025
To: diana.rodriguez@carelon.com
CC:
BCC: michael.burris@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Carelon - CA-SB Apple Valley
Body:
Hi Diana Rodriguez,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at Carelon - CA-SB Apple Valley. We’d like to schedule the inspection to ensure everything is in compliance and functioning properly.
We currently have availability on 10-6 with an arrival window between 10am and 11am. Ple
📋
Outbound to +15624122650
Completed Sep 29, 2025
9-29 Mburris LM on Vmail of POC
📅
WO-01302059 - Inspection - Apple Valley - Carelon - CA-SB Apple Valley
Oct 16, 2025 11:00am – 7:00pm
Work Order: WO-01302059
Account: Carelon
Customer Case Number:
Location: Carelon - CA-SB Apple Valley
Address: 19059 Bear Valley Rd., Apple Valley, CA 92308-2716
Manufacturer:
Model #:
Serial #:
Contact Name: Diana Rodriguez
Contact Phone: 5624122650
Contact Email: diana.rodriguez@carelon.com
Du
Timeline
📞
Case Linked Sep 5, 3:41 PM
Case Number:00524972
Subject:eBiotrack - New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Sep 5, 4:48 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Sep 5, 5:02 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Michael Burris
From:Ready for Scheduling
To:Assigned
Duration in Previous:14m
🚨25.9 business days
🗓️
▶
2
Status: Scheduled Oct 10, 5:20 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Michael Burris
Scheduled For:2025-10-16T15:00:00.000+0000
⏳3.8 business days
⏱️
▶
2
5x Labor Added Oct 16, 9:48 PM
5x Labor Added → Status: Completed
✔️
Status: Completed by Rene Yescas
From:Scheduled, Completed
To:Completed, Closed
Duration in Previous:6d 4h, 0m
⏳2.3 business days
📄
▶
2
Status: Ready to Bill Oct 20, 2:06 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:3m
🚨38.0 business days
🧾
Invoice Created Dec 15, 1:01 PM
Invoice Number:SM-244198
Bottlenecks
Assigned
Duration: 25.4 business days (threshold: 4.0 business hours)
Exceeded by 24.9 business days
Scheduled
Duration: 3.6 business days (threshold: 2.0 business days)
Exceeded by 1.6 business days
Closed
Duration: 2.0 business days (threshold: 1.0 business days)