Annual Equipment Electrical Safety Test And Calibration Service
This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
139 pieces
https://www.ebiotrack.com/inspection.php?iid=29885
10/31 MOwens Called and spoke to Jessica Corey. She said Thurs. and Friday is better to schedule. Confirmed scheduling the inspection for 11/13-11/14 if he needs to return on Friday. Between 9-5pm.
🔧Work Performed
Performed annual equipment inspection (114 pcs). Worked with staff to find all equipment.
🔍Technician Findings
Check in with manager. Perform annual equipment inspection.
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
139 pieces
https://www.ebiotrack.com/inspection.php?iid=29885
📋
Outbound to +12018882568
Completed Oct 31, 2025
Called and spoke to Jessica Corey. She said Thurs. and Friday is better to schedule. Confirmed scheduling the inspection for 11/13-11/14 if he needs to return on Friday. Between 9-5pm.
📅
WO-01303054 - Inspection - Philadelphia - Oak Street Health - Parkside, PA
Nov 13, 2025 9:00am – 12:00pm
Work Order: WO-01303054
Account: Oak Street Health
Customer Case Number:
Location: Oak Street Health - Parkside, PA
Address: 5050 Parkside Ave - Ste 2, Philadelphia, PA 19131
Manufacturer:
Model #:
Serial #:
Contact Name: Jessica Corey
Contact Phone: 2018882568
Contact Email: jessica.corey@oakst
Timeline
📞
Case Linked Sep 7, 7:00 AM
Case Number:00525076
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Sep 8, 8:14 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
🚨10.0 business days
👷
▶
2
Technician Assigned Sep 19, 2:28 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:11d 6h
🚨30.0 business days
👷
Technician Assigned by Melissa OwensOct 31, 10:48 AM
Technician:Philip Krogstad
🗓️
▶
2
Status: Scheduled Oct 31, 10:57 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2025-11-13T14:00:00.000+0000
⚠️9.0 business days
🔧
Status: Tech On Site by Philip KrogstadNov 13, 10:20 AM
From:Scheduled
To:Tech On Site
Duration in Previous:13d 0h
⏱️
▶
2
3x Labor Added Nov 13, 2:55 PM
3x Labor Added → Status: Tech Off Site
🚗
Status: Tech Off Site by Philip Krogstad
From:Tech On Site
To:Tech Off Site
Duration in Previous:4h 39m
⏱️
Labor Added Nov 13, 5:12 PM
Type:Labor
Status:Open
Qty:2
🔧
Status: Tech On Site by Philip KrogstadNov 14, 1:03 PM
From:Tech Off Site
To:Tech On Site
Duration in Previous:22h 3m
⏱️
4x Labor Added Nov 14, 3:19 PM
Type:Labor, Travel
Status:Open
Qty:2, 2.5, 71, 76
✔️
Status: Completed by Philip KrogstadNov 14, 3:30 PM
From:Tech On Site
To:Completed
Duration in Previous:2h 27m
⏱️
▶
2
2x Labor Added Nov 14, 6:01 PM
2x Labor Added → Status: Closed
🏁
Status: Closed by Philip Krogstad
From:Completed
To:Closed
Duration in Previous:2h 33m
⏳2.7 business days
📄
Status: Ready to Bill by Diane PattonNov 18, 3:29 PM
From:Closed
To:Ready to Bill
Duration in Previous:3d 21h
⚠️8.0 business days
📨
Status: Invoice Pending by Diane PattonDec 1, 1:49 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:12d 22h
⏳3.0 business days
🧾
▶
2
Invoice Created Dec 3, 9:30 AM
Invoice Created → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1d 19h
Bottlenecks
Ready for Scheduling
Duration: 10.0 business days (threshold: 1.0 business days)
Exceeded by 9.0 business days
Assigned
Duration: 29.7 business days (threshold: 4.0 business hours)
Exceeded by 29.2 business days
Scheduled
Duration: 9.0 business days (threshold: 2.0 business days)
Exceeded by 7.0 business days
Closed
Duration: 2.1 business days (threshold: 1.0 business days)
Exceeded by 1.1 business days
Ready to Bill
Duration: 7.4 business days (threshold: 1.0 business days)
Exceeded by 6.4 business days
Invoice Pending
Duration: 2.6 business days (threshold: 2.0 business days)