Q-00029526
Asset ID: 13290223 Model: Stryker Medical - 6506 PowerPro
Needs new button assemblies due to both membranes ripped
2ea button assemblies 650600010016
10/02/25 LY - the parts order for josh summerville is in "request cancallation" the parts order for this work order will not allow brandon to close
9/17/2025 CRamen per LYoder to re-assign to Brandon Green and schedule. Brandon to pick up parts from Josh's porch prior to going to facility for repairs
9/17 MOwens Sent email to Conrad requesting to schedule the visit for 9/24 in the morning.
9/13/2025 Sramen - WO was assigned to FSE on 9/9 so parts could ship but MM is short staffed and this still has not shipped to FSE. Sent chatter on Parts order. Please do 1303076 & 1297813.
9/9 MOwens Sent email to Conrad giving him update that parts have not shipped on this WO yet.
🔧Work Performed
repair completed with parts listed as below
top set buttons x1
tested unit
unit working as intended and placed back into service
🔍Technician Findings
top set buttons torn
⚠️Problem Description
Q-00029526
Asset ID: 13290223 Model: Stryker Medical - 6506 PowerPro
Needs new button assemblies due to both membranes ripped
2ea button assemblies 650600010016
📄Description
Stryker 6506 Power-PRO XT Power Cot
📧
Email:Quality EMS Cot Repairs
Completed Sep 9, 2025
From: mowens@emsar.com
To: cpfeifer@qualityems.org
Conrad
You have one Stryker power cot that the backrest cylinder needs to be replaced, and the other power cot needs new buttons. We are still waiting for the parts to ship for the buttons. Wanted to give you an update. I will let you know when the work orders are ready to be scheduled.
Thanks
Melissa Owens
Account Service Coordinator
East District
mowens@emsar.com<mailto:mowens@emsar.com>
www.emsar.com<http://www.emsar.com/>
803-79
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Sep 8, 2025
To: cpfeifer@qualityems.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01303076Location: Quality Emergency Medical ServicesAddress: 222 Brickyard Rd. Mars, PA 16046Device: Problem Description: Q-00029526
Asset ID: 13290223 Model: Stryker Medical - 6506 Po
Sep 24, 2025 5:23pm
@Lawrence Yoder unable to close due to open parts order from summerville requested cancellation
📅
WO-01303076 - Repair - Mars - Quality Emergency Medical Services
Sep 24, 2025 9:00am – 11:00am
Work Order: WO-01303076
Account: QUALITY EMERGENCY MEDICAL SERVICES
Customer Case Number:
Location: Quality Emergency Medical Services
Address: 222 Brickyard Rd., Mars, PA 16046
Manufacturer:
Model #:
Serial #:
Contact Name: Conrad Pfeifer
Contact Phone: 7246256400
Contact Email: cpfeifer@qualit
Timeline
📞
Case Linked Aug 14, 12:15 PM
Case Number:00519016
Subject:L2 Review
Status:Closed
🚨17.0 business days
📋
▶
2
Work Order Created Sep 8, 8:54 AM
Work Order Created → Status: L2 Screening
🔍
Status: L2 Screening by Leona Coonrod
From:Entered
To:L2 Screening
Duration in Previous:0m
📦
▶
2
Parts Requested Sep 8, 9:53 AM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Keith Weiss
From:L2 Screening
To:Awaiting Parts
Duration in Previous:58m
⏳3.0 business days
📅
Status: Ready for Scheduling by Kirsten WallsSep 10, 1:07 PM