Detailed work order timeline, KPIs, and analysis
Wellpath • Inspection • PSM
📍 Wellpath - Santa Rosa — 5755 East Milton Rd, Milton FL, 32583
Sep 8, 2025 → Jan 20, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Sep 8 → Sep 8 | Created | ▶ Running | 0 | 0 |
| Sep 8 → Nov 5 | Ready for Scheduling | ▶ Running | 41 | 41 |
| Nov 5 → Nov 6 | On Hold | ▶ Running | 1 | 42 |
| Nov 6 → Nov 14 | Reschedule | ▶ Running | 5 | 47 |
| Nov 14 → Nov 18 | Assigned | ▶ Running | 2 | 49 |
| Nov 18 → Dec 8 | Scheduled | ▶ Running | 12 | 61 |
| Dec 8 → Dec 22 | Reschedule | ▶ Running | 10 | 71 |
| Dec 22 → Jan 20 | Scheduled | ▶ Running | 18 | 89 |
| Jan 20 → Jan 20 | Tech On Site | ▶ Running | 0 | 89 |
CONFIRMED
12/22/25 AJinerson - Sent email back to POC Holly confirming scheduling tech visit for Tuesday, 1/20/26 with eta between 12:30 p.m. - 2:30 p.m.
Asking for any further arrival instructions or specific requirements needed.
POC on-site: Holly Johnson
Arrival instructions: They need to bring their drivers license, no weapons, and nothing more than the equipment needed to service our machines. They can ask for Holly Johnson at the window and they will notify me he is here.
12/22/25 AJinerson - Received email back from POC Holly stating they can schedule any day week of 1/19 - 1/22/2026 (Just not Friday).
12/22/25 AJinerson - Sent follow up email to POC Holly asking if they would like to move forward with scheduling our visit for Jan. 2026 per their previous request.
12/12/25 AJinerson - Sent email follow up to POC Holly asking if they are ready to proceed and still want to schedule for Jan. 2026 per their request. Asking which dates may work best for them w/ our availability as well.
12/8/25 AJinerson - Placed WO back into "reschedule" and emailed Holly back asking which dates in Jan. would work best for them.
12/8/25 AJinerson - Received email back from Holly Johnson stating they need to reschedule this visit to January 2026.
12/4/25 AJinerson - Sent email to POC Holly regarding needing to reschedule (due to tech repair coming in). Offering to reschedule tech visit to Thursday, 12/11.
12/4/25 AJinerson - Called and left VM for Holly regarding needing to reschedule tech visit (due to repair came in) and seeing if we could push this visit to the following day, 12/11.
11/18/25 AJinerson - Called site to follow up and schedule tech visit. Spoke with Holly and confirmed tech visit for Weds. 12/10 with ETA between 12pm - 2PM.
Onsite POC: Holly Johnson
Site Requirements: None
Arrival Instructions: No
11/14/25 AJinerson - Sent follow up email to Holly offering to schedule tech visit on Weds. 12/10 with eta between 12pm-2pm.
(soonest we have tech available to travel to cover prison HCP work week of 12/8-12/12)
11/14/25 AJinerson - WO went into reschedule status on 11/6 from being on hold.
Scheduling ahead needed: Yes
Certain day or time: Any day typically will work except for Fridays. Typically before 10am or after 12pm works best.
Confirmed contact information is correct: Yes
Anything additional needed for tech to gain access to the facility: When they arrive they need to let the deputy at the window know who they are and that they are here to service medical devices and they will notify us and escort the employee to medical.
11/04/2025 LHill-rec'd email from Holly Johnson- Any day typically will work except for Fridays. Typically before 10am or after 12pm works best.
The tech doesn't need to do anything ahead of time. When they arrive they need to let the deputy at the window know who they are and that they are here to service medical devices and they will notify us and escort the employee to medical.
We do have a vital machine that isn't working properly so maybe they will be able to repair it. It has been throwing a code.
See logged email.
11/04/2025 LHill-sent email to Holly Johnson at holjohnson@wellpath.us to confirm contact & equipment.
11/04/2025 LHill-LM at 850-983-1137 for Holly Johnson to confirm equipment and contact.
10/31/2025 LHill-sent email to Holly Johnson at holjohnson@wellpath.us to confirm contact & equipment.
10/31/2025 LHill-LM at 850-983-1137 for Holly Johnson to confirm contact & equipment.
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03025277 | Expenses | Open | 1 | $0.00 | Dec 3, 3:59 PM |
| WL-03072409 | Labor | Open | 5.5 | $0.00 | Jan 20, 6:12 PM |
| WL-03072410 | Labor | Open | 1 | $1,895.00 | Jan 20, 6:12 PM |
| WL-03072411 | Labor | Open | 1 | $0.00 | Jan 20, 6:12 PM |
| WL-03072412 | Travel | Open | 279 | - | Jan 20, 6:12 PM |
| WL-03072413 | Travel | Open | 30 | - | Jan 20, 6:12 PM |
| WL-03072414 | Expenses | Open | 1 | $0.00 | Jan 20, 6:12 PM |