10/10/2025 CRamen Logged email confirming 76pc inspection for Friday 11/7/2025 with an arrival window between 8-10am
10/9/2025 CRamen Logged email requesting 76pc inspection for Friday 11/7/2025 with an arrival window between 8-10am. Placeholder set
9/9/25 lcoonrod
Per Lisa Richter, they are moving Oct 24th to a new location. 18051 River Road Suite 202, Noblesville IN 46062. This inspection will need to be done at the new location, the 1st week in Nov.
🔧Work Performed
Completed annual safety and function testing on 52 equipment
🔍Technician Findings
Completed annual safety and function testing on 52 equipment,
Not all devices from old site moved to the new site.
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
76 pieces
https://www.ebiotrack.com/inspection.php?iid=29897
📧
Email:Re: EMSAR Request for service at Obstetrics & Gynecology of Indiana, Fishers (Email to schedule service)
Completed Oct 10, 2025
From: Lisa.Richter@axiawh.com
To: cramen@emsar.com
Charles,
The date works fine, but our location is changing. That is why I have postponed our service. We are moving our office on 10/24/25 to : 18051 River Road, Suite 202, Noblesville, IN 46062. I will plan on that date/time if you will change the location please. Lisa Richter RNClinical Practice Supervisor P: (317)872-1415 x 512437F: (317) 773-5945lisa.richter@axiawh.com From: Charles Ramen <cramen@emsar.com>Sent: Thursday, Oc
📧
Email: EMSAR Request for service at Obstetrics & Gynecology of Indiana, Fishers (Email to schedule service)
Completed Oct 9, 2025
To: lisa.richter@axiawh.com
CC:
BCC: cramen@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Obstetrics & Gynecology of Indiana, Fishers (Email to schedule service)
Body:
Hi Lisa Richter,
I hope you’re doing well. I’m reaching out to schedule a service appointment for Annual Equipment Electrical Safety Test And Calibration Service
76 pieces
Here’s the location information we have on file:
Location:
Obstetrics & Gynecology of Indiana, Fishers
13914 Southeastern Pa
📋
Inbound from +13178721415
Completed Sep 9, 2025
Per Lisa Richter, they are moving Oct 24th to a new location. 18051 River Road Suite 202, Noblesville IN 46062. This inspection will need to be done at the new location, the 1st week in Nov.
Sep 9, 2025 8:22am
@Scott Berry @Rhea Berry @Vincent Nyathi @Charles Ramen Per Lisa Richter (3178721415) they are moving Oct 24th to a new location. 18051 River Road Suite 202, Noblesville IN 46062. This inspection will need to be done at the new location, the 1st week in Nov. Should this WO be cancelled and new one entered for the correct location? @Leona Coonrod
Work Order: WO-01303099
Account: Regional Women’s Health Management, LLC
Customer Case Number:
Location: Obstetrics & Gynecology of Indiana, Fishers
Address: 13914 Southeastern Parkway, Suite 314, Noblesville, IN 46062
Manufacturer:
Model #:
Serial #:
Contact Name: Lisa Richter
Contact Phone:
Timeline
📞
Case Linked Sep 8, 1:00 AM
Case Number:00525100
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Sep 8, 9:17 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Sep 9, 7:52 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Rhea Berry
From:Ready for Scheduling
To:Assigned
Duration in Previous:22h 34m
🚨24.0 business days
🗓️
▶
2
Status: Scheduled Oct 10, 9:26 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Charles Ramen
Scheduled For:2025-11-07T14:00:00.000+0000
🚨20.0 business days
🔧
Status: Tech On Site by Vincent NyathiNov 7, 10:01 AM
From:Scheduled
To:Tech On Site
Duration in Previous:28d 1h
⏳1.0 business days
🔩
4x Parts Added Nov 9, 9:14 PM
Type:Parts, Labor, Travel
Status:Open
Qty:1, 0.5, 10
⏱️
▶
2
2x Labor Added Nov 9, 9:22 PM
2x Labor Added → Status: Completed
✔️
Status: Completed by Vincent Nyathi
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:2d 11h, 0m
⏳2.0 business days
📄
▶
2
Status: Ready to Bill Nov 12, 10:23 AM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
⏳2.0 business days
🧾
Invoice Created Nov 13, 10:51 AM
Invoice Number:SM-246277
Bottlenecks
Ready for Scheduling
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Assigned
Duration: 24.0 business days (threshold: 4.0 business hours)
Exceeded by 23.5 business days
Scheduled
Duration: 20.0 business days (threshold: 2.0 business days)
Exceeded by 18.0 business days
Tech On Site
Duration: 1.3 business days (threshold: 1.0 business days)
Exceeded by 2.4 business hours
Closed
Duration: 2.0 business days (threshold: 1.0 business days)