10/10 MOwens Natasha replied back that the best days for this location are Tues or Friday. I replied back scheduling the visit for Tues 10/21 with eta between 10-11am.
10/8 MOwens Called to speak to Natasha. Left a vm about scheduling the inspection during Oct. Sent an email to her also.
🔧Work Performed
10-21-25 CTM - Performed Annual Inspection on all medical equipment located . Total of 14 pieces of medical equipment inspected. ALL PASS . Notified POC Natasha Salehani of findings and completion .
🔍Technician Findings
10-21-25 CTM - Perform Annual Inspection on all medical equipment located. Notify POC Natasha Salehani of findings and completion.
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
16 pcs
https://www.ebiotrack.com/inspection.php?iid=29943
📧
Email:RE: CIGNA - Mt Gilead Healthy Life Center Annual Tagged Equipment Inspection
Completed Oct 10, 2025
From: mowens@emsar.com
To: Natasha.Salehani@evernorth.com
For Mt. Gilead Location, Let’s schedule the visit for Tues 10/21. Chris Morning will arrive between 10-11am on that day.
Thanks
Melissa
From: Salehani, Natasha <Natasha.Salehani@evernorth.com>
Sent: Friday, October 10, 2025 7:49 AM
To: Melissa Owens <mowens@emsar.com>
Subject: RE: CIGNA - Thomasville Healthy Life Center Annual Tagged Equipment Inspection
Melissa,
Monday and Wednesdays are my long days at
📧
Email:CIGNA - Mt Gilead Healthy Life Center Annual Tagged Equipment Inspection
Completed Oct 8, 2025
From: mowens@emsar.com
To: natasha.salehani@evernorth.com
Natasha
I have the annual inspection work order for the tagged equipment at this location. What days during the week work to schedule the inspection visit this month? Please call or respond to this email.
Thanks
Melissa Owens
Account Service Coordinator
East District
mowens@emsar.com <mailto:mowens@emsar.com>
www.emsar.com <http://www.emsar.com/>
803-791-1259
<https://www.facebook.com/emsarinc>
📋
Outbound to +13363134235
Completed Oct 8, 2025
Called to speak to Natasha. Left a vm about scheduling the inspection during Oct.
📅
WO-01303325 - Inspection - Mt Gilead - CIGNA - Mt Gilead Healthy Life Center
Oct 21, 2025 10:00am – 12:00pm
Work Order: WO-01303325
Account: The Cigna Group
Customer Case Number:
Location: CIGNA - Mt Gilead Healthy Life Center
Address: 149 Homanit USA Road, Mt Gilead, NC 27306
Manufacturer:
Model #:
Serial #:
Contact Name: Natasha Salehani
Contact Phone: 336-313-4235
Contact Email: natasha.salehani@ev
Timeline
📞
Case Linked Sep 9, 7:00 AM
Case Number:00525485
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Sep 9, 10:46 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Sep 9, 3:26 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:4h 39m
🚨24.0 business days
🗓️
▶
2
Status: Scheduled Oct 10, 9:29 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2025-10-21T14:00:00.000+0000
⚠️7.0 business days
⏱️
2x Labor Added Oct 21, 9:49 AM
Type:Labor, Travel
Status:Open
Qty:3, 109
🔧
Status: Tech On Site by Christopher MorningOct 21, 10:03 AM
From:Scheduled
To:Tech On Site
Duration in Previous:11d 0h
⏱️
▶
2
Labor Added Oct 21, 10:53 AM
Labor Added → Status: Completed
✔️
Status: Completed by Christopher Morning
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:50m
⏳3.0 business days
📄
▶
2
Status: Ready to Bill Oct 23, 1:35 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
⏳3.0 business days
🧾
Invoice Created Oct 27, 1:39 PM
Invoice Number:SM-244440
Bottlenecks
Assigned
Duration: 23.6 business days (threshold: 4.0 business hours)
Exceeded by 23.1 business days
Scheduled
Duration: 7.0 business days (threshold: 2.0 business days)
Exceeded by 5.0 business days
Closed
Duration: 3.0 business days (threshold: 1.0 business days)