Per Thomas,
Bolts on wooden bench have fallen out and the bench cover is not attached. Please see attached photo. Site does have a key.
Use this password to access the kiosk: QJNKQMNC
If swapping out a PC, you would use: miker0me0g0lfech0
There is a mandatory 4 business day timeline in which to complete this work. If you have questions or require technical support during the service, call 931-284-4999 and follow the prompts to reach the EMSAR Level II Support team for assistance (Support Hours are Monday-Friday from 8:00 AM EST until 8:00 PM EST). Provide the team member with the Work Order number, location, and problem description. At the completion of the service contact the EMSAR Level II Support team so that they can remotely verify that the kiosk is online and operational.
**ALL NON-EMSAR TECHNICIANS: You must check in from the location as soon as you arrive onsite and before you begin working on the kiosk. Call 931-284-4999 and follow the prompts. If there are any questions about the service expectations, use this opportunity to ask the Level II Support team.**
9/10/25 RS - Repair was completed with the existing seat and new wood screws from Tech's stock. Looks like parts order is in shipped status and Tech will have to wait to close WO until parts are received and processed.
9/10/25 RCook- Per LYoder RSalone will be completing this WO today. States he has parts already.
🔧Work Performed
9/10/25
Traveled to site
Waited for pharmacist to retrieve seat while they are closed from 1:30 pm - 2:00 pm.
Attached seat with new screws
Tested seat.
Traveled from site
Closed WO
🔍Technician Findings
Unit needed seat reattached
⚠️Problem Description
Tech will be shipped Seat Top (bamboo) along with wood screws for seat top.
Per Thomas,
Bolts on wooden bench have fallen out and the bench cover is not attached. Please see attached photo. Site does have a key.
Use this password to access the kiosk: QJNKQMNC
If swapping out a PC, you would use: miker0me0g0lfech0
There is a mandatory 4 business day timeline in which to complete this work. If you have questions or require technical support during the service, call 931-284-4999 and follow the prompts to reach the EMSAR Level II Support team for assistance (Support Hours are Monday-Friday from 8:00 AM EST until 8:00 PM EST). Provide the team member with the Work Order number, location, and problem description. At the completion of the service contact the EMSAR Level II Support team so that they can remotely verify that the kiosk is online and operational.
**ALL NON-EMSAR TECHNICIANS: You must check in from the location as soon as you arrive onsite and before you begin working on the kiosk. Call 931-284-4999 and follow the prompts. If there are any questions about the service expectations, use this opportunity to ask the Level II Support team.**
📄Description
Higi Green Kiosk with 4G installed
📋
Inbound from +17637926653
Completed Sep 10, 2025
Per Thomas,
Bolts on wooden bench have fallen out and the bench cover is not attached. Please see attached photo. Site does have a key.