Midmark Service Request Dispatch Authorization - WO-00103400
Closed
Zone 2
PM NWD
PM Service Requirements: Tech to follow the checklist that is sent in the PM Kit. Tech needs to show up on site with the
proper supplies. Tech needs to submit to Midmark completed/signed checklist. Tech should also leave a copy of completed
checklist with Customer. For assistance, troubleshooting, or parts identification, contact Veterinary Tech Service at
844-856-1232, option 4. Thank you!
9/12/25 AJinerson - Assigned back to FSE MHuffman but waiting on tracking ETA to update, no updated ETA as of 2:30PM EDT.
09/12/2025 SRobinson- Due date updated to match tracking. No ETA. 1ZE444250375177570
9/11/25 AJinerson - Called to let site know we have received their WO and are currently awaiting tracking information w/ updated ETA on parts and will call back to proceed with scheduling accordingly. Office is closed on Thursdays with no option to leave VM.
9/11/2025jsells
location not open unable to leave a voicemail sending an email
🔧Work Performed
Performed PM on unit per service bulletin successfully.
Found small leak at air drain valve. Customer is aware of this.
🔍Technician Findings
Unit functioning properly upon arrival.
⚠️Problem Description
Zone 2
PM NWD
PM Service Requirements: Tech to follow the checklist that is sent in the PM Kit. Tech needs to show up on site with the
proper supplies. Tech needs to submit to Midmark completed/signed checklist. Tech should also leave a copy of completed
checklist with Customer. For assistance, troubleshooting, or parts identification, contact Veterinary Tech Service at
844-856-1232, option 4. Thank you!
📄Description
Midmark VetPro 1000 (Series) Mobile Delivery System (8000-001, 8000-002, 8000-003, 8000-004, 8000-005, 8000-006,8000-006S, 8000-007, 8000-007S, 8000-008, 8000-008S)
📧
Email: EMSAR Service Request - Flushing Animal Hosp & Pet Hotel - 6302 W Pierson Rd Flushing, MI 48433 - WO-01303898
Completed Sep 11, 2025
To: flushinganimalhospital@gmail.com
CC: cramen@emsar.com
BCC: abby.jinerson@emsar.com
Attachment: --none--
Subject: EMSAR Service Request - Flushing Animal Hosp & Pet Hotel - 6302 W Pierson Rd Flushing, MI 48433 - WO-01303898
Body:
Good morning, Jamie,
I'm following up regarding scheduling our technician's visit for the repair service on the Midmark Dental Unit at the Flushing Animal Hospital & Pet Hotel location at 6302 W Pierson Rd Flushing, MI 48433.
We are showing Midmark will be sh
📋
Outbound to +18106591151
Completed Sep 11, 2025
9/11/25 AJinerson - Called to let site know we have received their WO and are currently awaiting tracking information w/ updated ETA on parts and will call back to proceed with scheduling accordingly. Office is closed on Thursdays with no option to leave VM.
📧
Email: WO-01303898
Completed Sep 11, 2025
To: flushinganimalhospital@gmail.com
CC:
BCC:
Attachment: --none--
Subject: WO-01303898
Body:
Good morning
We received your Midmark PM request and have created a work order for you, WO-01303898. A coordinator will be reaching out to you to schedule a time for service. If you have any questions, you can call us at 800-733-6727 and reference that work order number.
Thank you,
EMSAR Dispatch
📋
Outbound to +18106591151
Completed Sep 11, 2025
location not open unable to leave a voicemail sending an email
📋
Outbound to +18106591151
Completed Sep 11, 2025
call was disconnected
📅
WO-01303898 - Preventive Maintenance - VetPro 1000 (Series) - Flushing - Flushing Animal Hosp & Pet Hotel
Sep 22, 2025 1:00pm – 3:00pm
Work Order: WO-01303898
Account: MIDMARK
Customer Case Number: SR 1453968 WO-00103400
Location: Flushing Animal Hosp & Pet Hotel
Address: 6302 W Pierson Rd, Flushing, MI 48433
Manufacturer: Midmark Medical
Model #: VetPro 1000 (Series)
Serial #: V2249653
Contact Name: Jamie Ocenasek
Contact Phone: (
PDF
SRA_WO-00103400_ver1
Sep 11, 2025
JPG
Flushing 9-22-25a
Sep 22, 2025
JPG
Flushing 9-22-25c
Sep 22, 2025
JPG
Flushing 9-22-25d
Sep 22, 2025
JPG
Flushing 9-22-25b
Sep 22, 2025
Timeline
📞
Case Linked Sep 10, 6:36 PM
Case Number:00526209
Subject:Midmark Service Request Dispatch Authorization - WO-00103400
Status:Closed
📋
Work Order Created Sep 11, 10:15 AM
Work Order:WO-01303898
Type:Preventive Maintenance
Priority:P4
📅
Status: Ready for Scheduling by Jessica SellsSep 11, 10:35 AM
From:Entered
To:Ready for Scheduling
Duration in Previous:20m
👷
▶
2
Status: Assigned Sep 11, 12:37 PM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Abby Jinerson
Technician:a0h5A000009VJqNQAW, Mike Huffman
⏳2.0 business days
📅
Status: Ready for Scheduling by Shelby RobinsonSep 12, 1:59 PM
From:Awaiting Parts - Customer
To:Ready for Scheduling
Duration in Previous:1d 1h
👷
▶
2
Technician Assigned Sep 12, 2:26 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Abby Jinerson
From:Ready for Scheduling
To:Assigned
Duration in Previous:26m
⏳3.0 business days
🆕
▶
2
Status: Entered Sep 16, 5:14 PM
Status: Entered → Technician Assigned
👷
Technician Assigned by Charles Ramen
Technician:Jon Kuehl
📅
▶
2
Dispatch Scheduled Sep 17, 6:48 AM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Jonathan Kuehl
From:Assigned
To:Scheduled
Duration in Previous:13h 33m
⏳4.0 business days
🔧
Status: Tech On Site by Jonathan KuehlSep 22, 1:49 PM
From:Scheduled
To:Tech On Site
Duration in Previous:5d 7h
🚗
Status: Tech Off Site by Jonathan KuehlSep 22, 3:01 PM