Annual Equipment Electrical Safety Test And Calibration Service
If more than 2 hours of travel for repairs or misc inspections, please contact the customer for approval.
Travel is included on annual inspections.
This site requires repairs over $1500 to be approved by Vickie Johnson. Please reach out to the account manager before moving forward with any repair over this amount so that they can have it approved first.
DO NOT PUT REPAIRS ON INSPECTIONS. Inspections and repairs are to be billed separately.
87 pieces
https://www.ebiotrack.com/inspection.php?iid=29990
Primary Delay15.0 days stuck in "Ready for Scheduling"
⏱️
Total Delay46.4 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Scheduling
15.0d / 1.0d SLA
Assigned
12.2d / 0.5d SLA
Scheduled
25.8d / 2.0d SLA
Tech On Site
1.0d / 1.0d SLA
Closed
2.0d / 1.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
10/20 KKelch called Crystal to schedule for 11/6 between 9 and 11 am. Customer confirmed.
10/9/25 RCook- Chattered: @Kaitlyn Kelch Should this WO be going to Andy?
10-1 Mburris email sent to POC
🔧Work Performed
Tech arrived on site and inspected and tested 90 pieces of equipment.
🔍Technician Findings
Annual Equipment Electrical Safety Test And Calibration Service
87 pieces
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
If more than 2 hours of travel for repairs or misc inspections, please contact the customer for approval.
Travel is included on annual inspections.
This site requires repairs over $1500 to be approved by Vickie Johnson. Please reach out to the account manager before moving forward with any repair over this amount so that they can have it approved first.
DO NOT PUT REPAIRS ON INSPECTIONS. Inspections and repairs are to be billed separately.
87 pieces
https://www.ebiotrack.com/inspection.php?iid=29990
📋
Outbound to +17204586825
Completed Oct 20, 2025
10/20 KKelch called Crystal to schedule for 11/6 between 9 and 11 am. Customer confirmed.
📧
Email: EMSAR Request for service at CareNow - Central Park #24946
Completed Oct 1, 2025
To: crystal.zastrow@hcahealthcare.com
CC:
BCC: michael.burris@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at CareNow - Central Park #24946
Body:
Hi Crystal Zastrow,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at CareNow - Central Park #24946. We’d like to schedule the inspection to ensure everything is in compliance and functioning properly.
We currently have availability on 10-13 with an arrival window between 10am and
Oct 9, 2025 3:59pm
@Kaitlyn Kelch Should this WO be going to Andy?
📅
WO-01303941 - Inspection - Denver - CareNow - Central Park #24946
Nov 21, 2025 10:00am – 4:00pm
Work Order: WO-01303941
Account: HCA Urgent Care
Customer Case Number:
Location: CareNow - Central Park #24946
Address: 3001 Havana Street, Denver, CO 80238
Manufacturer:
Model #:
Serial #:
Contact Name: Crystal Zastrow
Contact Phone: 720-458-6825
Contact Email: crystal.zastrow@hcahealthcare.com
Timeline
📞
Case Linked Sep 11, 7:00 AM
Case Number:00526265
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Sep 11, 11:55 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
🚨15.0 business days
👷
▶
2
Technician Assigned Oct 1, 6:45 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Michael Burris
From:Ready for Scheduling
To:Assigned
Duration in Previous:20d 6h
⚠️6.7 business days
👷
Technician Assigned by Kaitlyn KelchOct 9, 4:01 PM
Technician:Andrew Przybyla
⚠️7.0 business days
📅
▶
2
Dispatch Scheduled Oct 20, 12:20 PM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Kaitlyn Kelch
From:Assigned
To:Scheduled
Duration in Previous:18d 17h
⏳3.0 business days
📅
Dispatch Scheduled by Kaitlyn KelchOct 22, 11:38 AM