Midmark Service Request Dispatch Authorization - WO-00104564
Closed
Zone 1
WD/up/down not working properly
ADDITIONAL NOTES
For assistance, troubleshooting, or parts identification, contact Medical Tech Service at 844-856-1230. Thank you!
9/12/25 SReich - Went to vm and mailbox is full. Sending an email.
🔧Work Performed
**Tested voltage to wall to confirm 120v. All good.
**Checked pins on remote to confirm
no damage. All good.
**Spoke with brian @midmark and he had me remove bottom cover in order to trouble and chexk supply voltage etc. Everything checked out good.
**Called and spoke with jason and he had me look to see if paper rolls were under patient surface pressing down on plastic engaging limit switches.
That was the issue
**Function & cycle tested to confirm no other issues.
🔍Technician Findings
Unit not functioning at all.
⚠️Problem Description
Zone 1
WD/up/down not working properly
ADDITIONAL NOTES
For assistance, troubleshooting, or parts identification, contact Medical Tech Service at 844-856-1230. Thank you!
📄Description
Midmark 244 (series) Barrier-Free™ Bariatric Power Treatment Table
📧
Email:Re: University of Connecticut -- Midmark Repair -- WO-01304188
Completed Sep 18, 2025
From: dqureshi@uchc.edu
To: akhayar@uchc.edu, ksmith@emsar.com, bene@uchc.edu, jarocho@uchc.edu
Cc: agschmitt@uchc.edu
This is the first time you received an email from this sender (dqureshi@uchc.edu). Exercise caution when clicking links, opening attachments or taking further action, before validating its authenticity.
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Hello Ounssa,
Thank you for letting me know. I'm mostly just responding
📧
Email:Re: University of Connecticut -- Midmark Repair -- WO-01304188
Completed Sep 15, 2025
From: akhayar@uchc.edu
To: ksmith@emsar.com, bene@uchc.edu, jarocho@uchc.edu, dqureshi@uchc.edu
Cc: agschmitt@uchc.edu
Hi Kourtney,
It was nice speaking with you on the phone this morning. As we discussed, a technician is scheduled to arrive on Thursday, September 18th, between 8:30 and 10:00 a.m. to inspect the Midmark exam table in exam room 8.
The following is the address.
UConn Health
1115 West St
Lower-Level Floor
Southington, CT 06489
@Qureshi,Danyal J. <mailto:dqureshi@uch
📧
Email: University of Connecticut -- Midmark Repair -- WO-01304188
Completed Sep 15, 2025
To: akhayar@uchc.edu
CC:
BCC:
Attachment: --none--
Subject: University of Connecticut -- Midmark Repair -- WO-01304188
Body:
Hi Ounssa,
Just confirming our scheduled service on Thursday for the Midmark unit.
BEST REGARDS,
KOURTNEY SMITH
ACCOUNT SERVICE COORDINATOR
CENTRAL DISTRICT COORDINATOR
937-366-1038
877-323-6728 EXT 238
KSMITH@EMSAR.COM.
WWW.EMSAR.COM
Disclaimer: The disclaimer covers legal notifications for EMSAR distributed e-mail and should not be modified. The font size should b
📋
Outbound to +18603243507
Completed Sep 15, 2025
Scheduled for Thursday with Ounssa
📋
Outbound to +18603243507
Completed Sep 12, 2025
Went to vm and mailbox is full. Sending an email.
Sep 15, 2025 10:19am
@Luis Torres Customer changed the address, FYI
UConn Health
1115 West St
Lower-Level Floor
Southington, CT 06489
Exam room 8
📅
WO-01304188 - Repair - 244 (series) table - Farmington - University of Connecticut
Sep 18, 2025 8:30am – 9:30am
Work Order: WO-01304188
Account: MIDMARK
Customer Case Number: SR 1454916 WO-00104564
Location: University of Connecticut
Address: 263 Farmington Ave, Farmington, CT 06032-1941
Manufacturer: Midmark Corp
Model #: 244 (series) table
Serial #: 245205055
Contact Name: Ounssa Akhayar
Contact Phone: 1(86