11/11/25 AJinerson - Received email back from POC Nichelle confirming tech visit for Monday, 11/17 with eta between 10AM-12PM.
Emailed back asking for onsite POC and arrival instructions (if any).
11/11/25 AJinerson - Sent follow up email to POC Nichelle offering tech visit on Monday, 11/17 with eta between 10AM-12PM.
11/11/25 AJinerson - Called POC 3rd time to schedule. Left VM.
10/22/25 AJinerson - Called Michelle to follow up and schedule tech visit. Left 2nd VM regarding scheduling.
9/30/25 AJinerson - Sent email to POC Michelle offering tech visit on Monday, 10/27 with eta between 1pm-3pm since tech will be in area this day for other inspection. Asking for onsite POC as well.
9/30/25 AJinerson - Called POC Michelle Allen - Welch to schedule tech visit. Tech will be in area on 10/27 and wanted to offer same date visit.
🔧Work Performed
11/17/25 AMW - Performed annual inspection on all medical equipment located. Total of 45 pieces of equipment inspected. ALL PASS. Notified POC of inspection findings and completion.
🔍Technician Findings
11/17/25 AMW - Perform annual inspection on all medical equipment located. Notify POC of inspection findings and completion.
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
41 pcs
https://www.ebiotrack.com/inspection.php?iid=30071
📧
Email:RE: EMSAR Service Request - Conviva Atlantic - 11900 Atlantic Blvd, Unit 1 Jacksonville, FL 32225 - WO-01304337
Completed Nov 11, 2025
From: abby.jinerson@emsar.com
To: NAllen-Welch@convivasolutions.com
Cc: anthony.wright@emsar.com
Hi Nichelle,
We have our technician, Anthony Wright, scheduled to visit on Monday, 11/17 with estimated arrival time between 10:00 a.m. – 12:00 p.m.
Please let us know who the onsite contact will be this day, along with any further arrival instructions that we should provide Anthony with for this visit. Thank you for confirming!
Best Regards,
Abby Jinerson
Acco
📧
Email:RE: EMSAR Service Request - Conviva Atlantic - 11900 Atlantic Blvd, Unit 1 Jacksonville, FL 32225 - WO-01304337
Completed Nov 11, 2025
From: NAllen-Welch@convivasolutions.com
To: abby.jinerson@emsar.com
Yes on Monday, 11/17, with estimated arrival time between 10:00 a.m. – 12:00 p.m.
Nichelle Allen-Welch, MHM, MBA
Center Administrator
P 904-870-7578
E nallen-welch@Conviva Solutions.com
F 888-494-2491
11900 Atlantic Boulevard
Jacksonville Florida 32225
<https://protect.checkpoint.com/v2/r01/___https://urldefense.com/v3/__http:/www.convivacarecenters.com/__;!!IfVdvpvC!WSRmp3WerNVnTkp3B4x
📋
Outbound to +18572370377
Completed Nov 11, 2025
11/11/25 AJinerson - Called POC 3rd time to schedule. Left VM.
📋
Outbound to +18572370377
Completed Oct 22, 2025
10/22/25 AJinerson - Called Michelle to follow up and schedule tech visit. Left 2nd VM regarding scheduling.
📧
Email: EMSAR Service Request - Conviva Atlantic - 11900 Atlantic Blvd, Unit 1 Jacksonville, FL 32225 - WO-01304337
Completed Sep 30, 2025
To: nallen-welch@convivasolutions.com
CC: anthony.wright@emsar.com
BCC: abby.jinerson@emsar.com
Attachment: --none--
Subject: EMSAR Service Request - Conviva Atlantic - 11900 Atlantic Blvd, Unit 1 Jacksonville, FL 32225 - WO-01304337
Body:
Good afternoon, Michelle,
I'm following up to schedule our technician's visit for the Annual Inspection Service on the medical equipment at the Conviva Atlantic - 11900 Atlantic Blvd, Unit 1 Jacksonville, FL 32225.
We will have our technician availabl
📋
Outbound to +18572370377
Completed Sep 30, 2025
9/30/25 AJinerson - Called POC Michelle Allen - Welch to schedule tech visit. Tech will be in area on 10/27 and wanted to offer same date visit.
📅
🚗 Drive Home - WO
Nov 17, 2025 1:00pm – 3:00pm
Work Order: WO-01304337
Account: Conviva Care Solutions (Humana)
Customer Case Number:
Location: Conviva Atlantic
Address: 11900 Atlantic Blvd, Unit 1, Jacksonville, FL 32225
Manufacturer:
Model #:
Serial #:
Contact Name: Michelle Allen-Welch
Contact Phone: (857) 237-0377
Contact Email: nallen-w