Parts Prediction
09/12/2025 07:45:09 WF-BATCH
Agent: PIERCEB Timestamp: 2025-09-12 06:45:02
670029096
VSFLDHIS
VSFLDCL
VSFLDOV
EXPTS0620SC
____________________
Note
09/12/2025 07:45:08 WF-BATCH
Agent: PIERCEB Timestamp: 2025-09-12 06:45:02
Once the quotation has been accepted, please create a service order and assign it to the service employee group 98004236.
Salesperson - Ron Neikirk; ron.neikirk@agilent.com; Mobile: 360-281-3249.
Gain to High Error and loud motor
____________________
Note
09/11/2025 17:11:17 WF-BATCH
Agent: MAGGARWA Timestamp: 2025-09-11 14:11:11
We need service on our leak detectors, as soon as possible. Both are not functioning properly.
Both need the internal calibrator replace or checked.
Both say the gain is too high.
One has a loud motor (the one with s/n LL1109L042)
P/N VSMD302/ SN LL1109L042
P/N VSMD301/ SN LLB8353
10/7/25 CDempsey- contacted Curtis about correction needed.
10/3/25 CDempsey- contacted Curtis about this past scheduled wo. He is working to correct laptop issue.
9/23 KKelch scheduled per logged email from Mike. Email logged on WO-01304369
.9-18 Mburris email from POC to set
9-17 Mburris email sent to POC
9/16/25 lcoonrod
Delivered
Tuesday, 9/16/25 at 10:46 AM Signed for by: H.HammDelivered
Tuesday, 9/16/25 at 10:46 AM Signed for by: H.Hamm
9/15/25 lcoonrod parts have not shipped at this time.
🔧Work Performed
Arrived onsite. Removed covers and started working on PM. Unit had high gain messages and expired calibrated leak. Replaced all parts provided in PM kit and powered unit back on. Unit was running perfectly and customer was happy with results.
🔍Technician Findings
Located unit
⚠️Problem Description
Parts Prediction
09/12/2025 07:45:09 WF-BATCH
Agent: PIERCEB Timestamp: 2025-09-12 06:45:02
670029096
VSFLDHIS
VSFLDCL
VSFLDOV
EXPTS0620SC
____________________
Note
09/12/2025 07:45:08 WF-BATCH
Agent: PIERCEB Timestamp: 2025-09-12 06:45:02
Once the quotation has been accepted, please create a service order and assign it to the service employee group 98004236.
Salesperson - Ron Neikirk; ron.neikirk@agilent.com; Mobile: 360-281-3249.
Gain to High Error and loud motor
____________________
Note
09/11/2025 17:11:17 WF-BATCH
Agent: MAGGARWA Timestamp: 2025-09-11 14:11:11
We need service on our leak detectors, as soon as possible. Both are not functioning properly.
Both need the internal calibrator replace or checked.
Both say the gain is too high.
One has a loud motor (the one with s/n LL1109L042)
P/N VSMD302/ SN LL1109L042
P/N VSMD301/ SN LLB8353
📄Description
VS MD30 Mobile Leak Detector
📞Call Description
VPD Field Repair Trade
📧
Email:RE: EMSAR Request for service at Wavelength References Inc (Email to schedule service)
Completed Sep 18, 2025
From: mike.andrews@wavelengthreferences.com
To: michael.burris@emsar.com
Hi Michael,
Oct 2nd, we will accept that.
It is for our two units, both the same model.
Sincerely,
Mike Blazo-Andrews
Office Manager
541-738-0528, 541-738-0998 (fax)
mike.andrews@wavelengthreferences.com <mailto:mike.andrews@wavelengthreferences.com>
From: Michael Burris <michael.burris@emsar.com>
Sent: Wednesday, September 17, 2025 1:42 PM
To: mike.andrews@wavele
📧
Email: EMSAR Request for service at Wavelength References Inc (Email to schedule service)
Completed Sep 17, 2025
To: mike.andrews@wavelengthreferences.com
CC:
BCC: michael.burris@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Wavelength References Inc (Email to schedule service)
Body:
Hi Mike Blazo-Andrews,
I hope you're doing well. I wanted to inform you that we’ve received the tracking information for the parts required for your service. We’re now ready to schedule your appointment to complete the [repair/maintenance] on your VS MD30 Mobile Leak Detector.
We currently have a