15K
SYS-LC-1260II
Contract ends 07/31/2026 includes Repair
PM / EOQ
PM + OQ - Most of the time the lamp will be replaced unless the current lamp was just installed or has low accumulated hours. Always have techs order a lamp if they have an OQ with the PM.
G7111B
DEAEV03079 1260 Infinity II Quaternary Pump
G7116A
DEAEM10822 1260 Infinity II Multicolumn Thermostat
G7114A
DEACX29602 1260 Infinity II VW Detector
G7129A
DEAEQ52538 1260 Infinity II Vialsampler
Please assign to Jared Rappaport ARP to site is 17 miles. Zone 1
09-18-2025 JR PM WO will be closed upon completion of associated OQ WO-01304398 as they are closed as combined SO in Agilent mService.
🔧Work Performed
Agilent HPLC PM completed as per approved EQP LC 2,63.
🔍Technician Findings
All parts replaced with like for like. Lamp replacement deferred as EMF count showed only approximately 350 hours usage. All required tests passed Agilent specifications.
⚠️Problem Description
15K
SYS-LC-1260II
Contract ends 07/31/2026 includes Repair
PM / EOQ
PM + OQ - Most of the time the lamp will be replaced unless the current lamp was just installed or has low accumulated hours. Always have techs order a lamp if they have an OQ with the PM.
G7111B
DEAEV03079 1260 Infinity II Quaternary Pump
G7116A
DEAEM10822 1260 Infinity II Multicolumn Thermostat
G7114A
DEACX29602 1260 Infinity II VW Detector
G7129A
DEAEQ52538 1260 Infinity II Vialsampler
📄Description
1260 Infinity II Quaternary Pump
📞Call Description
SEP 2025 LC PM
Timeline
📞
▶
4
Case Linked Sep 15, 1:08 PM
Case Linked → Work Order Created → Status: Ready for Scheduling → Technician Assigned
📋
Work Order Created
Work Order:WO-01304396
Type:Preventive Maintenance
Priority:PC
📅
Status: Ready for Scheduling by Leona Coonrod
From:Entered, Ready for Scheduling
To:Ready for Scheduling, Assigned
Duration in Previous:0m
👷
Technician Assigned by Leona Coonrod
Technician:Jared Rappaport
⏳4.0 business days
🔧
▶
2
Status: Tech On Site Sep 18, 11:41 AM
Status: Tech On Site → 2x Labor Added
⏱️
2x Labor Added
Type:Labor, Travel
Status:Open
Qty:0.91666666666667, 17
🔩
4x Parts Added Sep 18, 6:45 PM
Type:Parts
Status:Open
Qty:1, 2
⏱️
▶
2
2x Labor Added Sep 18, 6:50 PM
2x Labor Added → Status: Completed
✔️
Status: Completed by Jared Rappaport
From:Tech On Site
To:Completed
Duration in Previous:7h 10m
⏱️
2x Labor Added Sep 18, 7:40 PM
Type:Labor, Travel
Status:Open
Qty:0.83333333333333, 17
⏳3.5 business days
🏁
Status: Closed by Jared RappaportSep 23, 5:49 PM
From:Completed
To:Closed
Duration in Previous:4d 22h
📄
Status: Ready to Bill by Hannah ShawSep 24, 3:14 PM
From:Closed
To:Ready to Bill
Duration in Previous:21h 24m
⚠️9.0 business days
📨
Status: Invoice Pending by Hannah ShawOct 6, 6:06 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:12d 2h
💰
Status: Invoiced by Hannah ShawOct 7, 1:54 PM
From:Invoice Pending
To:Invoiced
Duration in Previous:19h 47m
🧾
Invoice Created Oct 7, 3:31 PM
Invoice Number:SM-243053
Bottlenecks
Assigned
Duration: 3.9 business days (threshold: 4.0 business hours)
Exceeded by 3.4 business days
Completed
Duration: 3.1 business days (threshold: 1.0 business days)
Exceeded by 2.1 business days
Closed
Duration: 1.3 business days (threshold: 1.0 business days)
Exceeded by 2.2 business hours
Ready to Bill
Duration: 8.6 business days (threshold: 1.0 business days)