Detailed work order timeline, KPIs, and analysis
ArchWell Health • Inspection • PSM
📍 ArchWell - Golden Acres — 9852-54 Little Road, New Port Richey FL, 34654
Sep 16, 2025 → Nov 13, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Sep 16 → Sep 16 | Created | ▶ Running | 0 | 0 |
| Sep 16 → Sep 29 | Ready for Scheduling | ▶ Running | 9 | 9 |
| Sep 29 → Oct 21 | Assigned | ▶ Running | 15 | 24 |
| Oct 21 → Oct 21 | Scheduled | ▶ Running | 0 | 24 |
| Oct 21 → Oct 21 | Entered | ▶ Running | 0 | 24 |
| Oct 21 → Oct 21 | Ready for Scheduling | ▶ Running | 0 | 24 |
| Oct 21 → Oct 21 | Assigned | ▶ Running | 0 | 24 |
| Oct 21 → Nov 13 | Scheduled | ▶ Running | 16 | 40 |
CONFIRMED
10/21/25 AJinerson - Call logged on WO-01304726. Called Rafael back at 727-615-6708 to schedule Annual Inspection Services:
They specifically needed these dates/times:
WO-01301595 - ArchWell - Holiday
Wednesday, 11/12 with starting time around 8:00 a.m.
(no equipment will be in use between 8am-10am)
WO-01304726 - ArchWell - Golden Acres Thursday, 11/13 with start time around 11:30am
(doctors will be in meeting from 11:30 a.m. - 2:00 p.m. so equipment will be fully avail.)
POCs on site for both locations:
Ask for Rafael or Jay upon arrival each day -
#727-615-6708 (number works for both locations)
No further arrival instructions.
10/20/25 AJinerson - Called site to follow up and schedule tech visit. Rafael is out of office but they took my name/phone number to have him call back to schedule this as he is the POC to schedule.
9/29/25 AJinerson - Email to POC Rafael offering to schedule Weds. 10/1 with eta between 1130am-130pm.
(thinking maybe the date below was a typo)
9/29/25 AJinerson - Called POC to schedule tech visit. Was on hold for over 5 mins with no answer.
Per below, site requesting service on Wednesday, 10/10 but 10/10 is a Friday.
09/25/2025 LHill-
Scheduling ahead needed: Yes
Certain day or time: Wednesday, Oct 10 from 8A-10A or Thursdays from 12-2pm
Confirmed contact information is correct: Yes
Anything additional needed for tech to gain access to the facility: No
09/25/2025 LHill-rec'd email from Rafael Rivera-Hello there
09/25/2025 LHill-sent email to Rafael Rivera at rafael.rivera@archwellhealth.com to confirm contact & equipment.
09/25/2025 LHill-Called (727) 615-6702 for Rafael Rivera to confirm contact & equipment. I was on hold for 11 mins.
09/24/2025 LHill-sent email to Rafael Rivera at rafael.rivera@archwellhealth.com to confirm contact & equipment.
09/24/2025 LHill-LM with operator at (727) 615-6702 for Rafael Rivera to confirm contact & equipment.He is not in today but will give him the message.
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03006265 | Labor | Open | 4 | $1,209.20 | Nov 13, 2:22 PM |
| WL-03006266 | Labor | Open | 0.5 | $0.00 | Nov 13, 2:22 PM |
| WL-03006267 | Travel | Open | 10 | - | Nov 13, 2:22 PM |