11-18-25 JK Cannot close out WO due to return travel.
9/18/2025 Sramen - sent teams to DNakoff to verify this inspection is due. We canceled last years due to customer request.
9/18/2025 CRamen assign to Jon per LYoder
🔧Work Performed
Performed initial inspection successfully.
11-20 is return flight travel.
🔍Technician Findings
All equipment working upon arrival.
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
Equipment:
https://www.ebiotrack.com/inspection.php?iid=30156
📅
WO-01304884 - Inspection - Grand Forks - Crossover Health Medical Group - Grand Forks
Nov 18, 2025 10:00am – 5:00pm
Work Order: WO-01304884
Account: Crossover Health Management Services
Customer Case Number:
Location: Crossover Health Medical Group - Grand Forks
Address: 4399 S. Columbia Road, Grand Forks, ND 58201
Manufacturer:
Model #:
Serial #:
Contact Name: Practice Manager
Contact Phone:
Contact Email:
Timeline
📞
Case Linked Sep 17, 7:01 AM
Case Number:00527846
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Sep 17, 11:17 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Shelby Robinson
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳2.0 business days
👷
▶
2
Technician Assigned Sep 18, 2:29 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:1d 3h
🚨33.0 business days
🗓️
▶
2
Status: Scheduled Nov 4, 5:49 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Jonathan Kuehl
Scheduled For:2025-11-24T15:00:00.000+0000
📅
Dispatch Scheduled by Jonathan KuehlNov 5, 5:07 PM
Scheduled For:2025-11-18T15:00:00.000+0000
⏳2.9 business days
💵
4x Expenses Added Nov 7, 11:55 AM
Type:Expenses
Status:Open
Qty:1
⚠️7.0 business days
🔧
Status: Tech On Site by Jonathan KuehlNov 18, 1:21 PM
From:Scheduled
To:Tech On Site
Duration in Previous:13d 19h
🚗
Status: Tech Off Site by Jonathan KuehlNov 18, 3:58 PM
From:Tech On Site
To:Tech Off Site
Duration in Previous:2h 36m
✔️
Status: Completed by Jonathan KuehlNov 18, 4:29 PM
From:Tech Off Site
To:Completed
Duration in Previous:30m
⏱️
6x Labor Added Nov 18, 4:34 PM
Type:Labor, Travel, Expenses
Status:Open
Qty:8.4, 2.9666666666667, 0.2, 10
⏳2.9 business days
⏱️
▶
2
6x Labor Added Nov 20, 10:10 PM
6x Labor Added → Status: Closed
🏁
Status: Closed by Jonathan Kuehl
From:Completed
To:Closed
Duration in Previous:2d 5h
⏳2.2 business days
📄
▶
2
Status: Ready to Bill Nov 24, 10:15 AM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
⚠️9.0 business days
🧾
Invoice Created Dec 8, 5:13 PM
Invoice Number:247408
Bottlenecks
Ready for Scheduling
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Assigned
Duration: 32.7 business days (threshold: 4.0 business hours)
Exceeded by 32.2 business days
Scheduled
Duration: 9.1 business days (threshold: 2.0 business days)
Exceeded by 7.1 business days
Completed
Duration: 2.7 business days (threshold: 1.0 business days)
Exceeded by 1.7 business days
Closed
Duration: 2.0 business days (threshold: 1.0 business days)