The Dodge Company Order (Ref P36172) *PO is correct, no quote needed
Closed
[M-STDC] Misc. Item - Standard
Quantity 1
43.96/ea
Total 43.96
Additional Delivery Service: None
Vendor: EMSAR
Vendor Item #: SKU# 1901314
Description: Large Back Caster Assembly for Ferno 4000
Ultra Lift
Specification 1: Serial # 08C-008449
09/17/2025
08:10:07
1.00
Each
43.9600 0.00% $ 43.96
*** Please acknowledge receipt of this Dropship order by emailing dropship@dodgeco.com.
*** It is important to deliver to the shipping address found in the upper left-hand corner of our purchase order and not to Dodge’s
offices in Billerica, MA.
*** If there are any questions, please contact Dodge at dropship@dodgeco.com
sent chatter from case 00555658 to Amy Green and Keith C. the customer has reached out with some concerns about shipping. Looking at the parts order the order has delivered, the work order is still in awaiting parts . WO-01304908
🔧Work Performed
Parts shipped to site
🔍Technician Findings
Customer requested parts order
⚠️Problem Description
[M-STDC] Misc. Item - Standard
Quantity 1
43.96/ea
Total 43.96
Additional Delivery Service: None
Vendor: EMSAR
Vendor Item #: SKU# 1901314
Description: Large Back Caster Assembly for Ferno 4000
Ultra Lift
Specification 1: Serial # 08C-008449
09/17/2025
08:10:07
1.00
Each
43.9600 0.00% $ 43.96
*** Please acknowledge receipt of this Dropship order by emailing dropship@dodgeco.com.
*** It is important to deliver to the shipping address found in the upper left-hand corner of our purchase order and not to Dodge’s
offices in Billerica, MA.
*** If there are any questions, please contact Dodge at dropship@dodgeco.com
📧
Email: Your Order Has Been Fulfilled.
Completed Jan 2, 2026
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Your Order Has Been Fulfilled.
Body:
Dear Customer,
Your order # WO-01304908 has been fulfilled.
Please find the associated tracking number(s) below:
[1Z01E3E70396035768]
These can be tracked at
UPS.com.
Should you have an inquiry please send an email to
dispatch@emsar.com.
EMSAR
Website: www.emsar.com
For any questions please contact the Dispatch Team
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 31, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01304908Location: EVERLY WHEATLEY FUNERAL HOMEAddress: 1500 W Braddock Rd Alexandria, VA 22302Device: Problem Description: [M-STDC] Misc. Item - Standard
Quantity 1
43.96/ea
Total 43.96
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 24, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01304908Location: EVERLY WHEATLEY FUNERAL HOMEAddress: 1500 W Braddock Rd Alexandria, VA 22302Device: Problem Description: [M-STDC] Misc. Item - Standard
Quantity 1
43.96/ea
Total 43.96
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 17, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01304908Location: EVERLY WHEATLEY FUNERAL HOMEAddress: 1500 W Braddock Rd Alexandria, VA 22302Device: Problem Description: [M-STDC] Misc. Item - Standard
Quantity 1
43.96/ea
Total 43.96
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 10, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01304908Location: EVERLY WHEATLEY FUNERAL HOMEAddress: 1500 W Braddock Rd Alexandria, VA 22302Device: Problem Description: [M-STDC] Misc. Item - Standard
Quantity 1
43.96/ea
Total 43.96
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 3, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01304908Location: EVERLY WHEATLEY FUNERAL HOMEAddress: 1500 W Braddock Rd Alexandria, VA 22302Device: Problem Description: [M-STDC] Misc. Item - Standard
Quantity 1
43.96/ea
Total 43.96
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 26, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01304908Location: EVERLY WHEATLEY FUNERAL HOMEAddress: 1500 W Braddock Rd Alexandria, VA 22302Device: Problem Description: [M-STDC] Misc. Item - Standard
Quantity 1
43.96/ea
Total 43.96
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 19, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01304908Location: EVERLY WHEATLEY FUNERAL HOMEAddress: 1500 W Braddock Rd Alexandria, VA 22302Device: Problem Description: [M-STDC] Misc. Item - Standard
Quantity 1
43.96/ea
Total 43.96
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 12, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01304908Location: EVERLY WHEATLEY FUNERAL HOMEAddress: 1500 W Braddock Rd Alexandria, VA 22302Device: Problem Description: [M-STDC] Misc. Item - Standard
Quantity 1
43.96/ea
Total 43.96
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 5, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01304908Location: EVERLY WHEATLEY FUNERAL HOMEAddress: 1500 W Braddock Rd Alexandria, VA 22302Device: Problem Description: [M-STDC] Misc. Item - Standard
Quantity 1
43.96/ea
Total 43.96
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Oct 29, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01304908Location: EVERLY WHEATLEY FUNERAL HOMEAddress: 1500 W Braddock Rd Alexandria, VA 22302Device: Problem Description: [M-STDC] Misc. Item - Standard
Quantity 1
43.96/ea
Total 43.96
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Oct 22, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01304908Location: EVERLY WHEATLEY FUNERAL HOMEAddress: 1500 W Braddock Rd Alexandria, VA 22302Device: Problem Description: [M-STDC] Misc. Item - Standard
Quantity 1
43.96/ea
Total 43.96
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Oct 15, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01304908Location: EVERLY WHEATLEY FUNERAL HOMEAddress: 1500 W Braddock Rd Alexandria, VA 22302Device: Problem Description: [M-STDC] Misc. Item - Standard
Quantity 1
43.96/ea
Total 43.96
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Oct 8, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01304908Location: EVERLY WHEATLEY FUNERAL HOMEAddress: 1500 W Braddock Rd Alexandria, VA 22302Device: Problem Description: [M-STDC] Misc. Item - Standard
Quantity 1
43.96/ea
Total 43.96
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Oct 1, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01304908Location: EVERLY WHEATLEY FUNERAL HOMEAddress: 1500 W Braddock Rd Alexandria, VA 22302Device: Problem Description: [M-STDC] Misc. Item - Standard
Quantity 1
43.96/ea
Total 43.96
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Sep 24, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01304908Location: EVERLY WHEATLEY FUNERAL HOMEAddress: 1500 W Braddock Rd Alexandria, VA 22302Device: Problem Description: [M-STDC] Misc. Item - Standard
Quantity 1
43.96/ea
Total 43.96
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Sep 17, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01304908Location: EVERLY WHEATLEY FUNERAL HOMEAddress: 1500 W Braddock Rd Alexandria, VA 22302Device: Problem Description: [M-STDC] Misc. Item - Standard
Quantity 1
43.96/ea
Total 43.96
PDF
Purchase Order - P36172
Sep 17, 2025
Timeline
📞
Case Linked Sep 17, 8:33 AM
Case Number:00527867
Subject:The Dodge Company Order (Ref P36172) *PO is correct, no quote needed
Status:Closed
📋
▶
4
Work Order Created Sep 17, 12:08 PM
Work Order Created → Status: Assigned → Parts Requested → Status: Awaiting Parts
👷
Status: Assigned by Sherry Reich
From:Entered, Assigned
To:Assigned, L2 Screening
Duration in Previous:0m, 1m
📦
Parts Requested
Order:00081873
Status:Closed
📦
Status: Awaiting Parts by Dave Creditt
From:L2 Screening
To:Awaiting Parts
Duration in Previous:3m
🚨10.0 business days
💵
Expenses Added Sep 30, 1:30 PM
Type:Expenses
Status:Open
Qty:1
🚨63.0 business days
🔩
▶
4
Parts Added Jan 2, 5:49 PM
Parts Added → Status: Completed → Status: Invoiced → Invoice Created
✔️
Status: Completed by Diane Patton
From:Awaiting Parts, Completed, Closed, Ready to Bill
To:Completed, Closed, Ready to Bill, Invoice Pending
Duration in Previous:107d 6h, 0m
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
🧾
Invoice Created
Invoice Number:SM-250445
Bottlenecks
Awaiting Parts
Duration: 72.0 business days (threshold: 3.0 business days)