Annual inspection
Equipment: 28
https://www.ebiotrack.com/omnicor/inspection.php?iid=10210
Customer has an audit coming up and would like inspections complete in October before the Audit.
Inspection Flag: Back up Contacts
Gloria Acevado Gloria.Acevado@ppgreaterny.org
Tricia Schafroth 518.4913.1758 Tricia.Schafroth@ppgreaterny.org
9/18 KSmith -- Scheduled for 10/14 with Jennifer. Site opens at 11am
9/18 KSmith -- Sent email to schedule for 10/14
🔧Work Performed
Annual inspection completed
🔍Technician Findings
Annual inspection due
⚠️Problem Description
Annual inspection
Equipment: 28
https://www.ebiotrack.com/omnicor/inspection.php?iid=10210
Customer has an audit coming up and would like inspections complete in October before the Audit.
Inspection Flag: Back up Contacts
Gloria Acevado Gloria.Acevado@ppgreaterny.org
Tricia Schafroth 518.4913.1758 Tricia.Schafroth@ppgreaterny.org
From: Jennifer.Bono@ppgreaterny.org
To: ksmith@emsar.com
Great. Thank you.
JB
Jennifer Bono
(pronouns: she,her,hers)
Director, Health Center Operations, Nassau County
Planned Parenthood of Greater New York
540 Fulton Avenue
Hempstead, NY 11550
Phone: 516-750-2521
Mobile: 518-935-7494
Fax: 516-483-3556
jennifer.bono@ppgreaterny.org <mailto:jennifer.bono@ppgreaterny.org>
www.ppgreaterny.org <https://protect.checkpoint.com/v2/r01/___http://www.ppgreaterny.org
From: Jennifer.Bono@ppgreaterny.org
To: ksmith@emsar.com
Hi Kourtney,
Massapequa can do Tuesday October 14. The hours of operation are 11:00am-7:00am
JB
Jennifer Bono
(pronouns: she,her,hers)
Director, Health Center Operations, Nassau County
Planned Parenthood of Greater New York
540 Fulton Avenue
Hempstead, NY 11550
Phone: 516-750-2521
Mobile: 518-935-7494
Fax: 516-483-3556
jennifer.bono@ppgreaterny.org <mailto:jennifer.bono@ppgreaterny.org>
www.ppgre
To: jennifer.bono@ppgreaterny.org
CC:
BCC:
Attachment: --none--
Subject: Massapequa Planned Parenthood -- EMSAR Inspection -- WO-01304927
Body:
Hi Jennifer,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at Massapequa Planned Parenthood located at 35 Carmans Road?
If not, would you have the contact information of the person I need to speak with?
If you are the correct pe
Work Order: WO-01304927
Account: PLANNED PARENTHOOD OF GREATER NEW YORK
Customer Case Number:
Location: Massapequa Planned Parenthood
Address: 35 CARMANS ROAD, MASSAPEQUA, NY 11758
Manufacturer:
Model #:
Serial #:
Contact Name: Jennifer Bono
Contact Phone: 516.750.2521
Contact Email: jennifer.bo
Timeline
📞
▶
3
Case Linked Sep 17, 1:06 PM
Case Linked → Work Order Created → Status: Ready for Scheduling
📋
Work Order Created
Work Order:WO-01304927
Type:Inspection
Priority:PSM
📅
Status: Ready for Scheduling by Shelby Robinson
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Sep 18, 10:13 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:21h 5m
🗓️
▶
2
Status: Scheduled Sep 18, 10:56 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2025-10-14T16:00:00.000+0000
🚨17.0 business days
📅
Dispatch Scheduled by Kourtney SmithOct 10, 9:38 AM
Scheduled For:2025-10-14T17:00:00.000+0000
⏳2.0 business days
⏱️
▶
2
5x Labor Added Oct 14, 8:55 PM
5x Labor Added → Status: Completed
✔️
Status: Completed by Edward Arias
From:Scheduled, Completed
To:Completed, Closed
Duration in Previous:26d 9h, 0m
⏳3.4 business days
📄
Status: Ready to Bill by Diane PattonOct 17, 10:32 AM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:2d 13h, 0m
⏳2.0 business days
🧾
Invoice Created Oct 20, 8:42 AM
Invoice Number:SM-244041
Bottlenecks
Ready for Scheduling
Duration: 1.9 business days (threshold: 1.0 business days)
Exceeded by 6.9 business hours
Scheduled
Duration: 18.1 business days (threshold: 2.0 business days)
Exceeded by 16.1 business days
Closed
Duration: 3.0 business days (threshold: 1.0 business days)