Detailed work order timeline, KPIs, and analysis
Shady Grove • Inspection • PSM
📍 Shady Grove Fertility Lab — 5016 W Cypress Street, Suite 302, Tampa FL, 33607
Sep 18, 2025 → Nov 5, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Sep 18 → Sep 18 | Created | ▶ Running | 0 | 0 |
| Sep 18 → Sep 22 | Ready for Scheduling | ▶ Running | 2 | 2 |
| Sep 22 → Sep 22 | On Hold | ▶ Running | 0 | 2 |
| Sep 22 → Sep 30 | Ready for Scheduling | ▶ Running | 6 | 8 |
| Sep 30 → Oct 1 | Assigned | ▶ Running | 1 | 9 |
| Oct 1 → Nov 5 | Scheduled | ▶ Running | 24 | 33 |
| Nov 5 → Nov 5 | Tech On Site | ▶ Running | 0 | 33 |
CONFIRMED
10/30/25 AJinerson - Rec. email back from Vanessa confirming rescheduling to 11/5 is ok.
10/30/25 AJinerson - Sent email to Vanessa regarding rescheduling visit to Weds. 11/5 with arrival between 9AM-11AM (due to tech needing to cover repairs on 11/4).
10/1/25 AJinerson - Per email from Vanessa:
When tech arrives, ask for Vanessa Silva (POC on site)
813-906-2285
They should tell the receptionist that they have to service the equipment in the lab.
10/1/25 AJinerson - Sent email to POC Vanessa regarding tech visit confirmed for Tuesday, 11/4 with eta between 9am-11am per her request to send her email picking a date.
Asking her to please confirm POC on site for this visit and any arrival/instructions needed for service.
10/1/25 AJinerson - Called POC to schedule tech visit. Prompt 1 then 3 to speak w/ site. Per Vanessa, they are not due until first week of Nov. She was heading into a procedure so she said to surprise her with a date the first week of November 2025 and just email her the date/time. Must be between 9am-2pm.
9/22/2025 LHill-response from Vanessa Silva-
Scheduling ahead needed: Yes
Certain day or time: Yes Tuesday-Thursday starting at 9am. Lab closes at 3pm.
Confirmed contact information is correct: Yes
Anything additional needed for tech to gain access to the facility: No
09/22/2025 LHill-Placing the work order on hold and escalating to the account manager for contact confirmation. Attempting contact with 3 attempts with no response.
9/22/2025 LHill-sent email to Vanessa Silva at vanessa.silva@sgfertility.com to confirm contact & equipment.
09/22/2025 LHill-LM at 813-906-2285 For Vanessa Silva to confirm contact & equipment.
9/19/2025 LHill-sent email to Vanessa Silva at vanessa.silva@sgfertility.com to confirm contact & equipment.
09/19/2025 LHill-LM at 813-906-2285 For Vanessa Silva to confirm contact & equipment.
9/18/2025 LHill-sent email to Vanessa Silva at vanessa.silva@sgfertility.com to confirm contact & equipment.
09/18/2025 LHill-LM at 813-906-2285 For Vanessa Silva to confirm contact & equipment.
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02996894 | Labor | Open | 3.5 | $0.00 | Nov 5, 10:49 AM |
| WL-02996895 | Travel | Open | 132 | - | Nov 5, 10:49 AM |
| WL-02996896 | Travel | Open | 133 | - | Nov 5, 10:49 AM |
| WL-02997021 | Labor | Open | 2.5 | $1,495.00 | Nov 5, 12:04 PM |
| WL-02997409 | Labor | Open | 2.75 | $0.00 | Nov 5, 3:52 PM |