11.25.25 hshaw - shortages of qty 3 unit, PO for 4, shipped only 1. Chat kFrickle.
🔧Work Performed
Tracking# 1Z01E3E70391454565
Customer Requested Parts Order
⚠️Problem Description
[0902900] F-W Church Truck Bumper Lg (PAIR).
4.00 Each.
📧
Email: Your Order Has Been Fulfilled.
Completed Nov 24, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Your Order Has Been Fulfilled.
Body:
Dear Customer,
Your order # WO-01305202 has been fulfilled.
Please find the associated tracking number(s) below:
[1Z01E3E70391454565]
These can be tracked at
UPS.com.
Should you have an inquiry please send an email to
dispatch@emsar.com.
EMSAR
Website: www.emsar.com
For any questions please contact the Dispatch Team
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 21, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01305202Location: Luce Funeral HomeAddress: 502 E Commercial Ave Gettysburg, SD 57442-1511Device: Problem Description: [0902900] F-W Church Truck Bumper Lg (PAIR).
4.00 Each.We are workin
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 14, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01305202Location: Luce Funeral HomeAddress: 502 E Commercial Ave Gettysburg, SD 57442-1511Device: Problem Description: [0902900] F-W Church Truck Bumper Lg (PAIR).
4.00 Each.We are workin
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 7, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01305202Location: Luce Funeral HomeAddress: 502 E Commercial Ave Gettysburg, SD 57442-1511Device: Problem Description: [0902900] F-W Church Truck Bumper Lg (PAIR).
4.00 Each.We are workin
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Oct 31, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01305202Location: Luce Funeral HomeAddress: 502 E Commercial Ave Gettysburg, SD 57442-1511Device: Problem Description: [0902900] F-W Church Truck Bumper Lg (PAIR).
4.00 Each.We are workin
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Oct 24, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01305202Location: Luce Funeral HomeAddress: 502 E Commercial Ave Gettysburg, SD 57442-1511Device: Problem Description: [0902900] F-W Church Truck Bumper Lg (PAIR).
4.00 Each.We are workin
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Oct 17, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01305202Location: Luce Funeral HomeAddress: 502 E Commercial Ave Gettysburg, SD 57442-1511Device: Problem Description: [0902900] F-W Church Truck Bumper Lg (PAIR).
4.00 Each.We are workin
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Oct 10, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01305202Location: Luce Funeral HomeAddress: 502 E Commercial Ave Gettysburg, SD 57442-1511Device: Problem Description: [0902900] F-W Church Truck Bumper Lg (PAIR).
4.00 Each.We are workin
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Oct 3, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01305202Location: Luce Funeral HomeAddress: 502 E Commercial Ave Gettysburg, SD 57442-1511Device: Problem Description: [0902900] F-W Church Truck Bumper Lg (PAIR).
4.00 Each.We are workin
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Sep 26, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01305202Location: Luce Funeral HomeAddress: 502 E Commercial Ave Gettysburg, SD 57442-1511Device: Problem Description: [0902900] F-W Church Truck Bumper Lg (PAIR).
4.00 Each.We are workin
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Sep 19, 2025
To: dropship@dodgeco.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01305202Location: Luce Funeral HomeAddress: 502 E Commercial Ave Gettysburg, SD 57442-1511Device: Problem Description: [0902900] F-W Church Truck Bumper Lg (PAIR).
4.00 Each.We are workin
Nov 25, 2025 10:43am
@Keith Fricke there are shortages of 3 units of shipment. PO was for 4, shipment only 1 unit. Also there 2 freight costs were entered into WOD. Please clarify.
Timeline
📞
Case Linked Sep 18, 12:03 PM
Case Number:00528482
Subject:The Dodge Company Order (Ref P36222) * PO is correct, no quote needed
Status:Closed
📋
▶
3
Work Order Created Sep 18, 2:12 PM
Work Order Created → Status: Assigned → Status: L2 Screening
👷
Status: Assigned by Kimberly Hardison
From:Entered
To:Assigned
Duration in Previous:0m
🔍
Status: L2 Screening by Kimberly Hardison
From:Assigned
To:L2 Screening
Duration in Previous:1m
📦
▶
2
Parts Requested Sep 18, 2:21 PM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Dave Creditt
From:L2 Screening
To:Awaiting Parts
Duration in Previous:8m
🚨46.0 business days
💵
▶
3
Expenses Added Nov 24, 11:23 AM
Expenses Added → 2x Parts Added → Status: Closed
🔩
2x Parts Added
Type:Parts, Expenses
Status:Open
Qty:1
🏁
Status: Closed by John Rolston
From:Awaiting Parts
To:Closed
Duration in Previous:66d 22h
💵
Status: Billing Review by Hannah ShawNov 25, 10:43 AM
From:Closed
To:Billing Review
Duration in Previous:23h 17m
🚨13.0 business days
📄
▶
3
Status: Ready to Bill Dec 15, 9:30 AM
Status: Ready to Bill → Status: Invoiced → Invoice Created
💰
Status: Invoiced by Hannah Shaw
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
🧾
Invoice Created
Invoice Number:SM-249098
Bottlenecks
Awaiting Parts
Duration: 45.7 business days (threshold: 3.0 business days)
Exceeded by 42.7 business days
Closed
Duration: 1.9 business days (threshold: 1.0 business days)
Exceeded by 7.6 business hours
Billing Review
Duration: 13.0 business days (threshold: 2.0 business days)