Detailed work order timeline, KPIs, and analysis
MIDMARK • Repair • P4
📍 Your Pet Dentist — 147 Thompson Ln, Nashville TN, 37211
Sep 18, 2025 → Oct 7, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Sep 18 → Sep 18 | Created | ▶ Running | 0 | 0 / 4 |
| Sep 18 → Sep 19 | Ready for Scheduling | ▶ Running | 1 | 1 / 4 |
| Sep 19 → Sep 19 | Assigned | ▶ Running | 0 | 1 / 4 |
| Sep 19 → Sep 24 | Scheduled | ▶ Running | 3 | 4 / 4 |
| Sep 24 → Sep 24 | Tech On Site | ▶ Running | 0 | 4 / 4 |
| Sep 24 → Sep 29 | Reschedule | ▶ Running | 3 | 7 / 4 |
| Sep 29 → Sep 29 | Assigned | ▶ Running | 0 | 7 / 4 |
| Sep 29 → Oct 6 | Scheduled | ▶ Running | 5 | 12 / 4 |
| Oct 6 → Oct 6 | Tech On Site | ▶ Running | 0 | 12 / 4 |
| Oct 6 → Oct 6 | Completed | ▶ Running | 0 | 12 / 4 |
| Oct 6 → Oct 6 | Closed | ▶ Running | 0 | 12 / 4 |
| Oct 6 → Oct 6 | Reschedule | ▶ Running | 0 | 12 / 4 |
| Oct 6 → Oct 6 | Ready for Scheduling | ▶ Running | 0 | 12 / 4 |
| Oct 6 → Oct 7 | Assigned | ▶ Running | 1 | 13 / 4 |
10/7 MOwens Called back and spoke to Tammy. She said the wrong machine was show to the tech on 10/6 to work on. She is not sure that they are going to repair this unit. I told her she will need to call Midmark to let them know that and she will call me back to let me know as well.
9/29 MOwens Called and spoke to Tammy Hudson. I told her the parts will arrive on 9/30 by EOD. She said she will watch for them. I offered Mon 10/6 as the first available for my tech because both tech's are working out of state this week. She said 10/6 with eta between 9-10am will work for her. She will be onsite on 10/6 when the tech arrives.
She said the parts will be put by the unit that is being repaired once they are delivered on 9/30
9/26/25 lcoonrod
Currently, we are not able to provide the tracking details. We can’t locate shipments if we haven’t received information from the shipper yetOrder No: 728547 Customer PO No: SR1457198 Customer: Your Pet Dentist Service Request NO: 1457198 Ship To Name: Your Pet Dentist Ship To Address: 147 Thompson Ln Ship To City/State: Nashville, TN 37211-2411 Waybill (Tracking #): 1ZE444250373100940 Carrier: UPS-Parcel-Ground The following items have shipped from Midmark Corporation on: 26-SEP-2025 LINE NO: 1.1 QTY: 1 ITEM: 002-1148-00 SERIAL #: DESCRIPTION: KIT, MIDMARK 1000 SOLENOID 115V LINE NO: 2.1 QTY: 1 ITEM: 002-1143-00 SERIAL #: DESCRIPTION: KIT, MUFFLER, 1/8 MPT, BRONZE9/24/2025 Sramen - chatter to FSE/SUP for more information. Tech was onsite today and parts are needed.
09-24-25- Waiting on approval from customer to order part.
9/19 MOwens Called and spoke to Tammy and scheduled the repair visit for 9/24with arrive between 11-1.
09/18/2025 SRobinson- Called Tammy Hudson, (615) 626-6015. It went to VM, LM with WO# and advised a coordintor will be reaching out to schedule.
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02947825 | Labor | Open | 0.4 | $0.00 | Sep 24, 4:22 PM |
| WL-02947826 | Labor | Open | 1.35 | $165.00 | Sep 24, 4:22 PM |
| WL-02947827 | Labor | Open | 1 | $0.00 | Sep 24, 4:22 PM |
| WL-02947828 | Travel | Open | 14 | $110.00 | Sep 24, 4:22 PM |
| WL-02947829 | Travel | Open | 48 | $0.00 | Sep 24, 4:22 PM |
| WL-02960888 | Labor | Open | 1 | $0.00 | Oct 6, 1:32 PM |
| WL-02960890 | Travel | Open | 23 | $110.00 | Oct 6, 1:32 PM |
| WL-02960891 | Labor | Open | 4.25 | $467.50 | Oct 6, 1:34 PM |
| WL-02960900 | Labor | Open | 0.33333333333333 | $0.00 | Oct 6, 1:40 PM |
| WL-02960901 | Travel | Open | 13 | $0.00 | Oct 6, 1:40 PM |