Dispatch Request for Midmark Delivery: Fort Dix MEPS-MDS-8653290
Closed
Base access is required; driver must have a real ID Driver's license or passport & vehicle registration & insurance card for base entry
To get your Service Technician Base Access, you will need to provide me the following information one week prior to their appointment date.
1. Full Name:
2. Your Company Name:
3.Full Social Security Number;
4. Full Date of Birth:
5. Day Base Access is requested:
Your Service Technician will need to go to the Base Visitor Center, 2270 Fort Dix Road, New Hanover Township to pick up their Base pass.
Our Physical address where the furniture will be delivered to once on Base is as follows:5645 Texas Ave, Joint Base MDL, New Jersey 08640
Request Type: Medical Equipment Delivery
Date of Delivery: 10/7/2025
Delivery Time: 0900
Time Technician needs to arrive at location: 0830
Estimated Time on Site (hours): 2
Product: (3) 204-012, (3) 002-10138-855
EMSAR Technician Expectations:
1. Review all of the attached documents in detail
2. Call the Midmark contact (created the dispatch) with any questions
3. Call the customer POC 48 hours ahead of time to confirm date/time
4. Call the delivery agent 24 hours ahead of time to confirm date/time and confirm preassembly will be done and essential tools are known
5. Arrive on scheduled time to meet with customer Point of Contact (POC) and confirm rooms are ready for delivery prior to actual delivery
6. Supervise the delivery
7. Fill our Serial Number Tracking file and provide back to the customer
8. Fill out the Proof of Delivery (POD), get the driver and customer signatures
9. Fill out the Medical Delivery Observation Form
10. Email POD and Observation form to MDSLogistics@midmark.com<mailto:MDSLogistics@midmark.com>
Customer Name: Fort Dix MEPS
Customer POC: David Reiman 609-316-3669
Customer POC Email: david.o.reiman.civ@army.mil
Customer Street: Base Visitor Center, 2270 Fort Dix Road, New Hanover Township NJ
Please reach out to me with any further questions.
Thanks,
CONFIDENTIALITY NOTICE: This message, including any attachments, contains confidential information intended for a specific individual and purpose. If you are not the intended recipient, you should delete this message and any disclosure, copying, or distribution of this message, or the taking of any action based on it, by you is strictly prohibited.
INSTALLED, TESTED, AND INSPECTED 3 MIDMARK 204 EXAM TABLES TO MEPS, BUILDING 5645, SECOND FLOOR
🔍Technician Findings
TRUCKING ON SITE; I HAD 2 HOUR DELAY GETTING BASE ACCESS
⚠️Problem Description
Base access is required; driver must have a real ID Driver's license or passport & vehicle registration & insurance card for base entry
To get your Service Technician Base Access, you will need to provide me the following information one week prior to their appointment date.
1. Full Name:
2. Your Company Name:
3.Full Social Security Number;
4. Full Date of Birth:
5. Day Base Access is requested:
Your Service Technician will need to go to the Base Visitor Center, 2270 Fort Dix Road, New Hanover Township to pick up their Base pass.
Our Physical address where the furniture will be delivered to once on Base is as follows:5645 Texas Ave, Joint Base MDL, New Jersey 08640
Request Type: Medical Equipment Delivery
Date of Delivery: 10/7/2025
Delivery Time: 0900
Time Technician needs to arrive at location: 0830
Estimated Time on Site (hours): 2
Product: (3) 204-012, (3) 002-10138-855
EMSAR Technician Expectations:
1. Review all of the attached documents in detail
2. Call the Midmark contact (created the dispatch) with any questions
3. Call the customer POC 48 hours ahead of time to confirm date/time
4. Call the delivery agent 24 hours ahead of time to confirm date/time and confirm preassembly will be done and essential tools are known
5. Arrive on scheduled time to meet with customer Point of Contact (POC) and confirm rooms are ready for delivery prior to actual delivery
6. Supervise the delivery
7. Fill our Serial Number Tracking file and provide back to the customer
8. Fill out the Proof of Delivery (POD), get the driver and customer signatures
9. Fill out the Medical Delivery Observation Form
10. Email POD and Observation form to MDSLogistics@midmark.com
Customer Name: Fort Dix MEPS
Customer POC: David Reiman 609-316-3669
Customer POC Email: david.o.reiman.civ@army.mil
Customer Street: Base Visitor Center, 2270 Fort Dix Road, New Hanover Township NJ
Please reach out to me with any further questions.
Thanks,
CONFIDENTIALITY NOTICE: This message, including any attachments, contains confidential information intended for a specific individual and purpose. If you are not the intended recipient, you should delete this message and any disclosure, copying, or distribution of this message, or the taking of any action based on it, by you is strictly prohibited.
📞
Call
Completed Sep 22, 2025
delivery
📅
WO-01305630 - Delivery - Joint Base MDL - Fort Dix MEPS
Oct 7, 2025 8:30am – 1:00pm
Work Order: WO-01305630
Account: MIDMARK
Customer Case Number: 8653290
Location: Fort Dix MEPS
Address: 5645 Texas Ave, Joint Base MDL, NJ 08640
Manufacturer:
Model #:
Serial #:
Contact Name: David Reiman
Contact Phone: 609-316-3669
Contact Email: david.o.reiman.civ@army.mil
Due Date: 10/7/2025
S
EXCEL_X
Copy of Medical Observation Form Rev 3.29.2022
Sep 22, 2025
EXCEL_X
2022 Serial File Midmark (7)
Sep 22, 2025
WORD_X
Midmark Emsar 2025 Medical POD Checklist (1)
Sep 22, 2025
WORD_X
Midmark Delivery Service Expectations (10)
Sep 22, 2025
PDF
204
Sep 22, 2025
PDF
1305630pod
Oct 7, 2025
EXCEL_X
Medical Observation Form FT DIX MEPS 8653290 1305630
Oct 7, 2025
EXCEL_X
Serial File Midmark - FT DIX MEPS
Oct 7, 2025
Timeline
📞
Case Linked Sep 22, 2:19 PM
Case Number:00529383
Subject:Dispatch Request for Midmark Delivery: Fort Dix MEPS-MDS-8653290
Status:Closed
📋
▶
2
Work Order Created Sep 22, 3:53 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:2m
⏳4.0 business days
👷
▶
2
Technician Assigned Sep 25, 1:28 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:2d 21h
🗓️
▶
2
Status: Scheduled Sep 25, 2:37 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2025-10-07T12:30:00.000+0000
⚠️9.0 business days
🔧
Status: Tech On Site by Chris GalassoOct 7, 1:58 PM
From:Scheduled
To:Tech On Site
Duration in Previous:11d 23h
⏱️
▶
2
6x Labor Added Oct 7, 2:09 PM
6x Labor Added → Status: Completed
✔️
Status: Completed by Chris Galasso
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:12m, 0m
⏳3.0 business days
📄
▶
2
Status: Ready to Bill Oct 9, 2:31 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Nancy Suarez
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
⏳2.0 business days
🧾
Invoice Created Oct 12, 9:43 PM
Invoice Number:SM-243274
Bottlenecks
Ready for Scheduling
Duration: 3.5 business days (threshold: 1.0 business days)
Exceeded by 2.5 business days
Scheduled
Duration: 8.7 business days (threshold: 2.0 business days)
Exceeded by 6.7 business days
Closed
Duration: 2.7 business days (threshold: 1.0 business days)