Annual Equipment Electrical Safety Test And Calibration Service
This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
45 pieces
https://www.ebiotrack.com/inspection.php?iid=30263
10/31 MOwens Patricia Turner replied back that 11/4 works for the repair/ inspection service date between 11am-4pm.
10/30 MOwens Called to speak to JoAnna Calvin. Left a vm about scheduling the inspection during November. Sent email also.
🔧Work Performed
performed an inspection and electrical testing on all Biomed equipment. I placed all equipment back into service and is ready for use.
🔍Technician Findings
I arrived on site to do an inspection on the BioMed equipment.
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
45 pieces
https://www.ebiotrack.com/inspection.php?iid=30263
📧
Email
Completed Oct 31, 2025
10/31 MOwens Patricia Turner replied back that 11/4 works for the repair/ inspection service date between 11am-4pm.
📧
Email:Oak Street Health - Overton Park, Memphis TN Annual Tagged Equipment Inspection
Completed Oct 30, 2025
From: mowens@emsar.com
To: joanna.calvin@oakstreethealth.com
JoAnna
It is time again in November to complete the annual inspection on the tagged medical equipment at this location. What days during the week work the best to schedule the visit?
Thanks
Melissa Owens
Account Service Coordinator
East District
mowens@emsar.com <mailto:mowens@emsar.com>
www.emsar.com <http://www.emsar.com/>
803-791-1259
<https://www.facebook.com/emsarinc> <http://twitter.co
📋
Outbound to +19016507003
Completed Oct 30, 2025
Called to speak to JoAnna Calvin. Left a vm about scheduling the inspection during November.
📅
WO-01305732 - Inspection - Memphis - Oak Street Health - Overton Park, TN
Nov 4, 2025 11:00am – 4:00pm
Work Order: WO-01305732
Account: Oak Street Health
Customer Case Number:
Location: Oak Street Health - Overton Park, TN
Address: 2714 Union Avenue Extended #150, Memphis, TN 38112
Manufacturer:
Model #:
Serial #:
Contact Name: JoAnna Calvin
Contact Phone: 901-650-7003
Contact Email: joanna.calvi
Timeline
📞
Case Linked Sep 23, 7:02 AM
Case Number:00529524
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Sep 23, 10:01 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Sep 23, 1:20 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:3h 18m
🚨28.0 business days
🗓️
▶
2
Status: Scheduled Oct 31, 1:31 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2025-11-04T16:00:00.000+0000
⏳3.0 business days
🔧
Status: Tech On Site by MICHAEL SWINGLENov 4, 11:46 AM
From:Scheduled
To:Tech On Site
Duration in Previous:3d 23h
⏱️
3x Labor Added Nov 4, 4:08 PM
Type:Labor, Travel
Status:Open
Qty:3.2666666666667, 4.2333333333333, 194
✔️
Status: Completed by MICHAEL SWINGLENov 4, 4:15 PM
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:4h 28m, 0m
⏳4.0 business days
📄
Status: Ready to Bill by Diane PattonNov 7, 9:28 AM
From:Closed
To:Ready to Bill
Duration in Previous:2d 17h
🚨14.0 business days
📨
Status: Invoice Pending by Diane PattonDec 1, 1:49 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:24d 4h
⏳3.0 business days
🧾
▶
2
Invoice Created Dec 3, 9:30 AM
Invoice Created → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1d 19h
Bottlenecks
Assigned
Duration: 27.8 business days (threshold: 4.0 business hours)
Exceeded by 27.3 business days
Scheduled
Duration: 2.8 business days (threshold: 2.0 business days)
Exceeded by 6.5 business hours
Closed
Duration: 3.3 business days (threshold: 1.0 business days)
Exceeded by 2.3 business days
Ready to Bill
Duration: 14.0 business days (threshold: 1.0 business days)
Exceeded by 13.0 business days
Invoice Pending
Duration: 2.6 business days (threshold: 2.0 business days)