Work Order 360 View

Name of person you are speaking with:  Jon 

1. Onsite Access Requirements 

• Are there any requirements for the technician to access the site? (credentialing, safety training, escorts, badges, PPE, etc.) 

Customer Response: No. 

• Are there any additional requirements to access the equipment itself (locked room, gate, etc.)? 

Customer Response: No 

2. Parts Delivery (if applicable)  N/A 

• Have the shipped parts been received? ​☒​ Yes /​☐​ No  

(provide the list of Parts sent if known) 

• Did they confirm each part number has arrived? ​☒​ Yes /​☐​ No 
• (If No to the above): Did they confirm total number of parts? ​☐​ Yes /​☐​ No 
• (If No to the above): Did they refuse to confirm parts? ​☐​ Yes /​☐​ No 

• Where will the technician be able to locate the parts onsite?  

Customer Response: Jennifer will give to doctor and they will be on her desk. 

• If parts have not arrived yet but have an ETA: 
• Can the site place the parts near the equipment?  ​☒​ Yes /​☐​ No 
• (If No to the above): Is there a designated area for parts?  

Customer Response:  

3. Schedule Confirmation 

• Confirm scheduled service date: 10/2 
• Confirm arrival window (2–4 hrs): 11am- 12pm 

    (Note: Window should cover 1-2 hrs before and 1-2 hrs after expected arrival.) 

(Note: enter the time you believe the tech will arrive as the calendar "start time") 

4. Onsite Point of Contact (POC) 

• Will you be the onsite POC on the scheduled date?  ​☒​ Yes / ​☐​ No 
• Best phone number for technician to use: 1(503) 216-2992 
• (If the above answer is NO): Onsite POC Name & Number:  

09/24/2025 JRolston - Per email from Midmark, part shipped on UPS wb 1ZE444250375584004. No ETA at this time. (UPS-Parcel-Ground)

9/23/25 SReich - Left Jon a vm, gave him the WO # and told him someone would be reaching out to schedule around the arrival of parts.