Detailed work order timeline, KPIs, and analysis
AGILENT TECHNOLOGIES (VPD-FIELD) • Preventive Maintenance • PSM
📍 Odin Heavy Industries LLC — 6240 Fourwinds Dr Unit T, Bryan TX, 77808
Sep 24, 2025 → Oct 27, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Sep 24 → Sep 24 | Created | ▶ Running | 0 | 0 |
| Sep 24 → Sep 24 | Ready for Scheduling | ▶ Running | 0 | 0 |
| Sep 24 → Sep 25 | Assigned | ▶ Running | 1 | 1 |
| Sep 25 → Sep 26 | Awaiting Parts - Customer | ⏸ Paused | 1 | — |
| Sep 26 → Sep 30 | Ready for Scheduling | ▶ Running | 2 | 3 |
| Sep 30 → Sep 30 | Assigned | ▶ Running | 0 | 3 |
| Sep 30 → Oct 2 | Scheduled | ▶ Running | 2 | 5 |
| Oct 2 → Oct 2 | Tech On Site | ▶ Running | 0 | 5 |
| Oct 2 → Oct 7 | Scheduled | ▶ Running | 3 | 8 |
| Oct 7 → Oct 13 | Reschedule | ▶ Running | 3 | 11 |
| Oct 13 → Oct 17 | Scheduled | ▶ Running | 4 | 15 |
| Oct 17 → Oct 19 | Tech On Site | ▶ Running | 0 | 15 |
10/27/25 MMcNamara
Corrected WO at the request of the tech.
10/13 KKelch called Michael to schedule for 10/20 between 9 and 11 am. Customer confirmed.
10/13/2025 Sramen - updated due date to end of this month since this is a PM and parts arrived this month. ASC to confirm parts onsite when scheduling.
10/2/25 CDempsey- parts are being shipped hoping to arrive sometime tomorrow. Was having Curtis return on Monday, however, he called to check on shipment status and apparently it has not yet shipped. Will need to reschedule once we can confirm parts status.
09/30/2025 LHill-Called 979-906-1182 spoke with Michael. Confirmed 10/2 for arrival of 12-2.
Name of person you are speaking with: Michael Holdebrandt
1. Onsite Access Requirements
Are there any requirements for the technician to access the site? (credentialing, safety training, escorts, badges, PPE, etc.)
Customer Response: Steel toe boots and safety glassess required.
Are there any additional requirements to access the equipment itself (locked room, gate, etc.)?
Customer Response: No
2. Parts Delivery (if applicable) N/A
Have the shipped parts been received? ☒ Yes /☐ No
(provide the list of Parts sent if known)
Did they confirm each part number has arrived? ☒ Yes /☐ No
(If No to the above): Did they confirm total number of parts? ☐ Yes /☐ No
(If No to the above): Did they refuse to confirm parts? ☐ Yes /☐ No
Where will the technician be able to locate the parts onsite?
Customer Response: Ask for Michael when tech arrives and he will get the parts.
If parts have not arrived yet but have an ETA:
Can the site place the parts near the equipment? ☒ Yes /☐ No
(If No to the above): Is there a designated area for parts?
Customer Response:
3. Schedule Confirmation
Confirm scheduled service date: 10/2
Confirm arrival window (2–4 hrs): 12pm- 2pm
(Note: Window should cover 1-2 hrs before and 1-2 hrs after expected arrival.)
(Note: enter the time you believe the tech will arrive as the calendar "start time")
4. Onsite Point of Contact (POC)
Will you be the onsite POC on the scheduled date? ☒ Yes / ☐ No
Best phone number for technician to use: 979-906-1182
(If the above answer is NO): Onsite POC Name & Number:
9/30/25 RCook- Per CDempsey on ASC call, technician will drive to this WO on 10/2/25 and drive back home.
09/30/2025 LHill-Called Curtis Sprague (tech) at (361) 905-0364. Left message. Need to know ...We have another VPD WO in Bryan, TX. Can you fly out on Wednesday and do this on Thursday or do you need additional day in Oregon.
09/30/2025 LHill-confirmed with Leona that all parts have shipped and been delivered. Per TEAMS call with her.
9/26/25 lcoonrod
way bill 393556981386Delivered Thursday, 9/25/25 at 10:39 AM Signed for by: M.Fergusonway bill 393571480103Delivered Thursday, 9/25/25 at 10:39 AM Signed for by: M.Ferguson9/24/25 lcoonrod 670029096 shipped on way bill 393556981386 parts VSFLDHIS, VSFLDCL, VSFLDOV, 695409005 and 612229214 not shipped yet
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02947735 | Parts | Open | 1 | $0.00 | Sep 24, 3:30 PM |
| WL-02947736 | Parts | Open | 1 | $0.00 | Sep 24, 3:30 PM |
| WL-02947737 | Parts | Open | 1 | $0.00 | Sep 24, 3:30 PM |
| WL-02947738 | Parts | Open | 1 | $0.00 | Sep 24, 3:30 PM |
| WL-02947739 | Parts | Open | 1 | $0.00 | Sep 24, 3:30 PM |
| WL-02947740 | Parts | Open | 1 | $0.00 | Sep 24, 3:30 PM |
| WL-02959009 | Labor | Open | 4.5 | $0.00 | Oct 3, 12:51 PM |
| WL-02959010 | Labor | Open | 1 | $541.00 | Oct 3, 12:51 PM |
| WL-02959011 | Labor | Open | 4.5 | $0.00 | Oct 3, 12:51 PM |
| WL-02959012 | Travel | Open | 265 | $800.00 | Oct 3, 12:51 PM |
| WL-02976276 | Labor | Open | 5 | $0.00 | Oct 19, 8:47 AM |
| WL-02976277 | Labor | Open | 4 | $360.00 | Oct 19, 8:47 AM |
| WL-02976278 | Labor | Open | 5 | $0.00 | Oct 19, 8:47 AM |
| WL-02976279 | Travel | Open | 270 | $800.00 | Oct 19, 8:47 AM |
| WL-02976875 | Expenses | Open | 1 | $25.00 | Oct 20, 10:52 AM |