FW: Dispatch Request for Midmark Delivery VA Medical Center-MDS-8657395-8657427
Closed
Update to dispatch:
2 Chairs to Ft. Campbell VA Clinic, BACH, 650 Joel Dr, Fort Campbell, KY 42223 Clinic is inside Blanchfield Army Community Hospital
Logistics POC Ms. Willie Mae Guidry, Accountable Property Officer (APO) willie.m.guidry.civ@health.mil Gov. Cell: 931-436-3968
VA Clinic POC Ms. Lisa Hanley, Assistant Nurse Manager, Ft. Campbell VA Clinic Hanley, Lisa D. Lisa.Hanley@va.gov 931-431-2800 ext. 72868
Original email:
Please see the following technician request details for Midmark delivery.
Request Type: Medical Equipment Delivery
Date of Delivery: 10/2/2025
Delivery Time: 0900
Time Technician needs to arrive at location: 0830
Estimated Time on Site (hours): 2
Product: (3) 630-020, (3) 002-10108-813, (3) 9A550001-813
EMSAR Technician Expectations:
Review all of the attached documents in detail
Call the Midmark contact (created the dispatch) with any questions
Call the customer POC 48 hours ahead of time to confirm date/time
Call the delivery agent 24 hours ahead of time to confirm date/time and confirm preassembly will be done and essential tools are known
Arrive on scheduled time to meet with customer Point of Contact (POC) and confirm rooms are ready for delivery prior to actual delivery
Supervise the delivery
Fill our Serial Number Tracking file and provide back to the customer
Fill out the Proof of Delivery (POD), get the driver and customer signatures
Fill out the Medical Delivery Observation Form
Email POD and Observation form to MDSLogistics@midmark.com
Customer Name: VA Medical Center
Customer POC: Carson Helton (615) 997-7276 Cara Garcia (615) 335-2068
Customer POC Email: Carson.Helton@va.gov Cara.Garcia1@va.gov
Customer Street: 650 Joel Drive
Fort Campbell, Kentucky 42223
9/29/25 RCook- Spoke with Lisa to discuss access to the site. States technician will need his DL (Real ID not required) , current insurance, and he cannot have any outstanding warrants as they will arrest at the gate. Tech will need to ring call button at loading dock to access.
9/29/25 RCook- Per CDempsey: I am waiting to hear back from Blake.
9/29/25 RCook- Sent teams chat to CDempsey stating: Any word from Blake and if he can take the KY deliveries?
9/26/25 RCook- Sent teams message to DCarvalho stating: David Carvalho WO-01306147 and WO-01306155- Midmark Deliveries for Campbell, KY. I see in that chat before you had said you would reach out to Allison about those. Do you have an update on those? Are we giving these to Blake or Kevin? Kevin will be in Litchfield, IL on 10/1 it is about 4 1/2 hours from the deliveries.
🔧Work Performed
Delivered one 630 chair to Blanchfield Army Community Hospital.
🔍Technician Findings
Midmark delivery two 630 chair. No damage found.
⚠️Problem Description
Update to dispatch:
2 Chairs to Ft. Campbell VA Clinic, BACH, 650 Joel Dr, Fort Campbell, KY 42223 Clinic is inside Blanchfield Army Community Hospital
Logistics POC Ms. Willie Mae Guidry, Accountable Property Officer (APO) willie.m.guidry.civ@health.mil Gov. Cell: 931-436-3968
VA Clinic POC Ms. Lisa Hanley, Assistant Nurse Manager, Ft. Campbell VA Clinic Hanley, Lisa D. Lisa.Hanley@va.gov 931-431-2800 ext. 72868
Original email:
Please see the following technician request details for Midmark delivery.
Request Type: Medical Equipment Delivery
Date of Delivery: 10/2/2025
Delivery Time: 0900
Time Technician needs to arrive at location: 0830
Estimated Time on Site (hours): 2
Product: (3) 630-020, (3) 002-10108-813, (3) 9A550001-813
EMSAR Technician Expectations:
Review all of the attached documents in detail
Call the Midmark contact (created the dispatch) with any questions
Call the customer POC 48 hours ahead of time to confirm date/time
Call the delivery agent 24 hours ahead of time to confirm date/time and confirm preassembly will be done and essential tools are known
Arrive on scheduled time to meet with customer Point of Contact (POC) and confirm rooms are ready for delivery prior to actual delivery
Supervise the delivery
Fill our Serial Number Tracking file and provide back to the customer
Fill out the Proof of Delivery (POD), get the driver and customer signatures
Fill out the Medical Delivery Observation Form
Email POD and Observation form to MDSLogistics@midmark.com
Customer Name: VA Medical Center
Customer POC: Carson Helton (615) 997-7276 Cara Garcia (615) 335-2068
Customer POC Email: Carson.Helton@va.gov Cara.Garcia1@va.gov
Customer Street: 650 Joel Drive
Fort Campbell, Kentucky 42223
📋
Outbound to +19314312800
Completed Sep 29, 2025
9/29/25 RCook- Spoke with Lisa to discuss access to the site. States technician will need his DL (Real ID not required) , current insurance, and he cannot have any outstanding warrants as they will arrest at the gate. Tech will need to ring call button at loading dock to access.
📞
Call
Completed Sep 25, 2025
delivery
📅
WO-01306147 - Delivery - Campbell - VA Medical Center
Oct 2, 2025 9:30am – 11:30am
Work Order: WO-01306147
Account: MIDMARK
Customer Case Number: 8657395-8657427
Location: VA Medical Center
Address: 650 Joel Dr., Campbell, KY 42223
Manufacturer:
Model #:
Serial #:
Contact Name: Lisa Hanley
Contact Phone: 931-431-2800 ext. 72868
Contact Email: lisa.hanley@va.gov
Due Date: 10/2/2