Inspection: New Miscellaneous Equipment Inspection
has received new school based equipment need inspections done @ 33Ferry Street Middletown.
Thank you
Melissa Thibeault
https://www.ebiotrack.com/inspection.php?iid=30312
9/29 KSmith -- Jesse is PTO Thurs/Fri and requested a day next week. Provided 10/8 as a scheduled date and am awaiting response
9/29 KSmith -- Followed up with Melissa/Jesse to see if Friday works
9/26 KSmith -- Melissa is checking with Jesse if the date works
Arnold, Jesse <arnoldj@chc1.com>
9/26 KSmith -- Sent email to schedule for 10/3
🔧Work Performed
New Miscellaneous Equipment Inspection
🔍Technician Findings
New Miscellaneous Equipment Inspection due
⚠️Problem Description
Inspection: New Miscellaneous Equipment Inspection
has received new school based equipment need inspections done @ 33Ferry Street Middletown.
Thank you
Melissa Thibeault
https://www.ebiotrack.com/inspection.php?iid=30312
📧
Email:Re: CHC Mobile Dental (10448-01-010) -- EMSAR Inspection -- WO-01306391
Completed Sep 30, 2025
From: arnoldj@chc1.com
To: ksmith@emsar.com
Cc: ThibeaM@chc1.com
Next Wednesday will work
Thank You,
Jesse Arnold
Regional Facilities Manager
Community Health Center
860-338-6164
On Sep 30, 2025, at 9:10 AM, Kourtney Smith <ksmith@emsar.com> wrote:
Good Morning Jesse, Would next Wednesday, October 8th work? BEST REGARDS, KOURTNEY SMITH ACCOUNT SERVICE COORDINATOR I EAST DISTRICT COORDINATOR 937-366-1038 877-323-6728 EXT 238 KSMITH@ EMSAR. COM. https: //urldefense. com/
📧
Email:Re: CHC Mobile Dental (10448-01-010) -- EMSAR Inspection -- WO-01306391
Completed Sep 29, 2025
From: arnoldj@chc1.com
To: ksmith@emsar.com
Cc: ThibeaM@chc1.com
Sorry no, I’m on PTO this Thursday and Friday. Next week would be better.
Thank You,
Jesse Arnold
Regional Facilities Manager
Community Health Center
860-338-6164
On Sep 29, 2025, at 9:39 AM, Kourtney Smith <ksmith@emsar.com> wrote:
Good Morning Jesse, Just wanted to confirm if Friday works for your site? best regards, Kourtney smith account service coordinator I East District coordinator 937-366-1038 877-323-6
📧
Email:RE: CHC Mobile Dental (10448-01-010) -- EMSAR Inspection -- WO-01306391
Completed Sep 26, 2025
From: ThibeaM@chc1.com
To: ksmith@emsar.com, arnoldj@chc1.com
Jesse-see below does the date an time work for you?
Melissa Thibeault
Senior Manager
School Based Dental Programs
Waterbury Schools
A program of Community Health Center, Inc
(860)983-2990 Cell
thibeam@chc1.com <mailto:thibeam@chc1.com>
Register or update your child enrollment form online
www.sbhc1.com <https://protect.checkpoint.com/v2/r01/___https://urldefense.com/v3/__http:/www.sbhc1.com/__;!!Cfip
📧
Email: CHC Mobile Dental (10448-01-010) -- EMSAR Inspection -- WO-01306391
Completed Sep 26, 2025
To: thibeam@chc1.com
CC:
BCC:
Attachment: --none--
Subject: CHC Mobile Dental (10448-01-010) -- EMSAR Inspection -- WO-01306391
Body:
Hi Melissa,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at CHC Mobile Dental (10448-01-010) located at 33 Ferry St?
If not, would you have the contact information of the person I need to speak with?
If you are the correct person:
We
Work Order: WO-01306391
Account: Community Health Center CHC New Britain
Customer Case Number:
Location: CHC Mobile Dental (10448-01-010)
Address: 33 Ferry St., Middletown, CT 06457
Manufacturer:
Model #:
Serial #:
Contact Name: Melissa Thibeault
Contact Phone: 860-983-2990
Contact Email: thibea
Timeline
📞
Case Linked Sep 25, 5:57 PM
Case Number:00530534
Subject:Schedule new equipment inspections
Status:Closed
📋
▶
2
Work Order Created Sep 26, 9:28 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Leona Coonrod
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Status: Assigned Sep 26, 1:08 PM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Kourtney Smith
Technician:Edward Arias
⏳3.0 business days
🗓️
▶
2
Status: Scheduled Sep 30, 9:08 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2025-10-03T16:30:00.000+0000
🗓️
▶
2
Status: Scheduled Sep 30, 10:18 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2025-10-08T17:30:00.000+0000
⚠️7.0 business days
⏱️
2x Labor Added Oct 8, 11:25 AM
Type:Labor, Travel
Status:Open
Qty:0.25, 4
⏱️
▶
3
Labor Added Oct 8, 8:34 PM
Labor Added → Status: Completed → Status: Closed
✔️
Status: Completed by Edward Arias
From:Scheduled
To:Completed
Duration in Previous:8d 10h
🏁
Status: Closed by Edward Arias
From:Completed
To:Closed
Duration in Previous:1m
⏳2.4 business days
📄
▶
3
Status: Ready to Bill Oct 10, 10:50 AM
Status: Ready to Bill → Status: Invoice Pending → Status: Invoiced
📨
Status: Invoice Pending by Diane Patton
From:Billing Review
To:Invoice Pending
Duration in Previous:0m
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
⏳1.0 business days
🧾
Invoice Created Oct 13, 12:19 PM
Invoice Number:SM-243344
Bottlenecks
Assigned
Duration: 2.9 business days (threshold: 4.0 business hours)
Exceeded by 2.4 business days
Scheduled
Duration: 7.1 business days (threshold: 2.0 business days)
Exceeded by 5.1 business days
Closed
Duration: 2.0 business days (threshold: 1.0 business days)