Midmark Service Request Dispatch Authorization - WO-00109321
Closed
Zone 1
WD c644
Can ask for Trisha Gooding if Brittany Is unavailable. For assistance, troubleshooting, or parts identification, contact Veterinary
Tech Service at 844-856-1232, option 1. Thank you!
9/30 MOwens Called to speak to Brittany. Scheduled the visit for the first available on 9/30 from 4-6pm. She said that will work good for them.
Brittany and Trisha will be onsite on 9/30 during the repair visit. the main number is the best contact for both of them.
9/26/2025jsells
left a voicemail with the WO# and told them a coordinator would call them to schedule the visit
🔧Work Performed
9-30-25 CTM - Performed repair on M11 . Reposition door gasket , tightened door latch , cleaned inside filters , checked door motor. Put system through unwrapped cycle, pouches cycle. The system went through multiple cycle completely. Notified POC Trisha Gooding of findings and completion . Suggested to have her do a cycle while I was still onsite . Put through a pouch cycle . Cycle went through all steps .
🔍Technician Findings
9-30-25 CTM - Perform repair on M11 . Notify POC Trisha Gooding of findings and completion.
⚠️Problem Description
Zone 1
WD c644
Can ask for Trisha Gooding if Brittany Is unavailable. For assistance, troubleshooting, or parts identification, contact Veterinary
Tech Service at 844-856-1232, option 1. Thank you!
📄Description
Midmark Model M11 (Series) Self Contained Steam Sterilizer (Includes ALL M11 Models)
📋
Outbound to +19198251000
Completed Sep 29, 2025
Called to speak to Brittany. Scheduled the visit for the first available on 9/30 from 4-6pm. She said that will work good for them.
📋
Outbound to +19198251000
Completed Sep 26, 2025
left a voicemail with the WO# and told them a coordinator would call them to schedule the visit