Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 49
https://www.ebiotrack.com/inspection.php?iid=30442
This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
11/13 MOwens Danielle Wood the POC for this location called back and said that next Tues. 11/18 works to schedule the inspection visit. Eta will be between 11-12.
11/13 MOwens Called to speak to Sarah Vongohren. Left a vm for her to call back to schedule the inspection visit. Sent an email also.
11/10 MOwens Called to speak to Sarah. Left a vm for to call back to schedule the inspection visit during Nov.
🔧Work Performed
40 pieces of equipment tagged and inspected.
🔍Technician Findings
Annual Equipment Electrical Safety Test And Calibration
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 49
https://www.ebiotrack.com/inspection.php?iid=30442
This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
📋
Inbound from +13012926010
Completed Nov 13, 2025
Danielle Wood the POC for this location called back and said that next Tues. 11/18 works to schedule the inspection visit. Eta will be between 11-12.
📧
Email:Advanced Dermatology and Cosmetic Surgery - La Plata, MD Annual Tagged Equipment Inspection
Completed Nov 13, 2025
From: mowens@emsar.com
To: sarah.vongohren@adcsclinics.com
Sarah
I just called and left you a vm about scheduling the annual inspection on the tagged medical equipment at this location that is due this month.
I have openings next Monday or Tuesday (17th or 18th) if either of these days works for you. Please call or respond to this email.
Thanks
Melissa Owens
Account Service Coordinator
East District
mowens@emsar.com <mailto:mowens@emsar.com>
www.emsar.com <h
📋
Outbound to +14432391980
Completed Nov 13, 2025
Called to speak to Sarah Vongohren. Left a vm for her to call back to schedule the inspection visit.
📋
Outbound to +12409252277
Completed Nov 10, 2025
Called to speak to Sarah. Left a vm for to call back to schedule the inspection visit during Nov.
📅
WO-01307186 - Inspection - LA PLATA - Advanced Dermatology and Cosmetic Surgery - La Plata, MD #436
Nov 18, 2025 11:00am – 3:00pm
Work Order: WO-01307186
Account: Advanced Dermatology and Cosmetic Surgery (ADCS)
Customer Case Number:
Location: Advanced Dermatology and Cosmetic Surgery - La Plata, MD #436
Address: 101 Centennial St SUITE H, LA PLATA, MD 20646
Manufacturer:
Model #:
Serial #:
Contact Name: Sarah Watson
Conta
Timeline
📞
Case Linked Oct 1, 7:02 AM
Case Number:00531928
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Oct 1, 9:56 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Shelby Robinson
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Oct 1, 10:57 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:1h 1m
🚨30.0 business days
🗓️
▶
2
Status: Scheduled Nov 13, 2:12 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2025-11-18T16:00:00.000+0000
⏳4.0 business days
🔧
Status: Tech On Site by Michael HarrisNov 18, 10:48 AM
From:Scheduled
To:Tech On Site
Duration in Previous:4d 20h
⏱️
▶
2
3x Labor Added Nov 18, 11:38 PM
3x Labor Added → 5x Travel Added
🚗
5x Travel Added
Type:Travel, Expenses
Status:Open
Qty:123, 134
✔️
Status: Completed by Michael HarrisNov 18, 11:45 PM
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:12h 56m, 0m
⏳3.0 business days
🔩
▶
2
Parts Added Nov 21, 9:15 AM
Parts Added → Status: Ready to Bill
📄
Status: Ready to Bill by Diane Patton
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:2d 9h, 0m
🚨10.0 business days
🧾
Invoice Created Dec 8, 4:32 PM
Invoice Number:247326
Bottlenecks
Assigned
Duration: 30.0 business days (threshold: 4.0 business hours)
Exceeded by 29.5 business days
Scheduled
Duration: 3.6 business days (threshold: 2.0 business days)
Exceeded by 1.6 business days
Tech On Site
Duration: 1.6 business days (threshold: 1.0 business days)
Exceeded by 4.8 business hours
Closed
Duration: 3.0 business days (threshold: 1.0 business days)