10/13 KKelch scheduled per logged email from Haley
10/13 KKelch sent Ash an email for scheduling
🔧Work Performed
performed the annual inspection on 69 pieces of equipment.
🔍Technician Findings
annual inspection due
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
71 Pcs
https://www.ebiotrack.com/inspection.php?iid=30429
📧
Email:Re: EMSAR Request for service at CareNow Corbin Park, KS #24764
Completed Oct 13, 2025
From: Haley.Sommer@hcahealthcare.com
To: Ash.Drake@hcahealthcare.com, kaitlyn.kelch@emsar.com
This is the first time you received an email from this sender (Haley.Sommer@hcahealthcare.com). Exercise caution when clicking links, opening attachments or taking further action, before validating its authenticity. Secured by Check Point Good afternoon,
That date and time works!
Thanks,
Haley Sommer RT(R)(CT)ARRTCenter Manager II CareNow-Corbin Park-Urgent CareHCA Healthcare13761 Metcalf Ave, O
📧
Email: EMSAR Request for service at CareNow Corbin Park, KS #24764
Completed Oct 13, 2025
To: ash.drake@hcahealthcare.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at CareNow Corbin Park, KS #24764
Body:
Hi Ash Drake,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at CareNow Corbin Park, KS #24764. This inspection is due in November, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 11/13 with an arrival window
📅
WO-01307192 - Inspection - Overland Park - CareNow Corbin Park, KS #24764
Nov 13, 2025 10:00am – 4:00pm
Work Order: WO-01307192
Account: HCA Urgent Care
Customer Case Number:
Location: CareNow Corbin Park, KS #24764
Address: 13761 Metcalf Ave, Overland Park, KS 66223
Manufacturer:
Model #:
Serial #:
Contact Name: Ash Drake
Contact Phone: 913-320-4060
Contact Email: ash.drake@hcahealthcare.com
Due
Timeline
📞
Case Linked Oct 1, 7:01 AM
Case Number:00531915
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Oct 1, 10:07 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳4.0 business days
👷
▶
2
Technician Assigned Oct 6, 9:54 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:4d 23h
⚠️5.0 business days
🗓️
▶
2
Status: Scheduled Oct 13, 2:13 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2025-11-13T15:00:00.000+0000
🚨22.0 business days
🔧
Status: Tech On Site by Thomas LangenbergNov 13, 9:31 AM
From:Scheduled
To:Tech On Site
Duration in Previous:30d 20h
⏱️
3x Labor Added Nov 13, 12:48 PM
Type:Labor, Travel
Status:Open
Qty:3.3166666666667, 0.6, 17
⏱️
▶
2
2x Labor Added Nov 13, 2:16 PM
2x Labor Added → Status: Completed
✔️
Status: Completed by Thomas Langenberg
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:4h 46m, 0m
⏳3.0 business days
📄
Status: Ready to Bill by Diane PattonNov 17, 11:33 AM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:3d 21h, 0m
⏳2.0 business days
🧾
Invoice Created Nov 18, 7:08 PM
Invoice Number:SM-246752
Bottlenecks
Ready for Scheduling
Duration: 4.0 business days (threshold: 1.0 business days)
Exceeded by 3.0 business days
Assigned
Duration: 5.0 business days (threshold: 4.0 business hours)
Exceeded by 4.5 business days
Scheduled
Duration: 22.0 business days (threshold: 2.0 business days)
Exceeded by 20.0 business days
Closed
Duration: 2.6 business days (threshold: 1.0 business days)