Work Order 360 View

10/02/2025 LHill-rec'd email from Elizabeth-confirmed 10/8 between 9-11. See logged email.

10/02/2025 LHill-sent email to Elizabeth-

I do apologize but some scheduling issues have came up. Would it be possible for tech to come on 10/8 between 9-11?

10/02/2025 LHill-rec'd email from Elizabeth-

Yes, this date and time works for us.

Are there any requirements for the technician to access the site (credentialing, safety training, escorts, badges, PPE, etc,)? No

Are there any additional requirements to access the equipment itself (locked room, gate, etc.)? No

Parts Deliver (if applicable) N/A

Have the shipped parts been received? 

Can you confirm the parts numbers below have been received?

If part numbers cannot be confirmed, can you provide the quantity of parts received? 

If parts have been received: N/A

Where will the technician be able to locate them onsite? 

If parts have not yet arrived but have an ETA: N/A 

Can the parts be placed near the equipment? 

If not: Is there a designated area for parts? 

Onsite Point of Contact

Will you be the onsite point of contact on the scheduled date? Yes

Best phone number for the technician to use: 361-400-4355

If "No" above: Please provide the name and number of the onsite point of contact: 

10/02/2025 LHill-sent email to Elizabeth at lramon1@convivasolutions.com offerring to schedule for 10/7 with tech arrival between 11-1.

10/02/2025 LHill-Called 361-400-4355 for Elizabeth Ramon trying to schedule tech for inspection on HCP equipment.. Receptionist hung up on me. Was going to offer 10/07 with arrival between 11-1.

10/1/25 CDempsey- can be Arturo or Anthony.