Work Order 360 View

10-16 Mburris email from POC to set ....Thank you Michael. We look forward to working with the technician on Monday between 10am and 11am.

Distribution – please deliver the pallet on Monday morning before the technician arrives. Thank you to all for your assistance.

Thank you!

Adelé R. Gribble

Office Tech. Coordinator

Ambulatory Care Services Administration

San Joaquin General Hospital

10-16 Mburris email from site that part received and ready to set replied with offer of 10-20 10am ........Good Morning All,

The loading dock has advised the shipment was delivered on a pallet this morning. I need to know when your technician is scheduled to do the repair so the team can deliver the pallet to our clinic located at 7777 Freedom Road.

Thank you to everyone for coordinating this delivery and repair.

Thank you!

Adelé R. Gribble

Office Tech. Coordinator

Ambulatory Care Services Administration

San Joaquin General Hospital

Ph: (209) 468-6372 | Fax: (209) 468-6114

10/16/25 lcoonrod

Steve Gills from Midmak called asking that we not call the location till the part arrives. It shipped with Oak Harbor expected delivery date was 10/19 but it still shows in transit.

OAKH Pro: 85684839

BOL: 20594059

Shipper Number: NS

Purchase Order: SR1467248

Shipper: MIDMARK CORP

Ship From: VERSAILLES, OH 45380

Consignee: SAN JOAQUIN GENERAL HOSPITAL

Ship To: FRENCH CAMP, CA 95231

Dest Term: Stockton, CA

Delivery Status: At Destination Terminal

Estimated Delivery: 10/15/25

Tracing

10-16 Mburris called site got fast busy signal / Email sent to POC about delivery of parts for this WORK ORDER

10-16 Mburris reached out to the site and left a voicemail. Will call back after 8am when site opens. 

10/16/25 lcoonrod

per case 00536007

Hello, EMSAR,

The parts for SR# 1467248 have not yet arrived at the clinic. EMSAR Tech @Angel Rios is scheduled to be there today and may need to reschedule.

The shipment was changed to ship to another address while in transit, which may’ve caused a delay. Tracking shows the parts arrived at the Stockton terminal early this morning.

 Please coordinate with the site as needed.10/09/2025 LHill-sent email to Adele-just rec'd update from Midmark. We are currently working on changing the shipping address for the parts on this SR. I will reach back out when we are able to change it. Thanks! Jenny Broerman

10/09/2025 LHill-rec'd email from Midmark-We are currently working on changing the shipping address for the parts on this SR. I will reach back out when we are able to change it. Thanks!

10/08/2025 LHill-sent email to Adele with shipping information. See logged email.

10/07/2025 LHill-rec'd email from Midmark-I apologize that our team didn’t note this on our dispatch. The parts are shipping to via lift gate and inside delivery to 1620 National Dr, Sacramento CA 95834. They are shipping to Adele Gribble’s attention. This was the direction given to our team after an MDS delivery needed additional service.

See logged email.

10/07/2025 LHill-spoke with Adele at 209-740-5204. She advised that her desk number is 209-468-6372. Confirmed 10/16 between 8-10. alt is CeCe at 209-953-3832 for the 16th.She is asking the delivery address to the equipment. (we will send Midmark an email) She requested when we have an answer to send her an email.

Name of person you are speaking with: Adele 

1. Onsite Access Requirements 

Are there any requirements for the technician to access the site? (credentialing, safety training, escorts, badges, PPE, etc.) 

Customer Response: No.  

Are there any additional requirements to access the equipment itself (locked room, gate, etc.)? 

Customer Response: No 

2. Parts Delivery (if applicable)   ETA is 10/13 

Have the shipped parts been received? ​☐​ Yes /​☒​ No  

(provide the list of Parts sent if known) 

Did they confirm each part number has arrived? ​☐​ Yes /​☐​ No 

(If No to the above): Did they confirm total number of parts? ​☐​ Yes /​☐​ No 

(If No to the above): Did they refuse to confirm parts? ​☐​ Yes /​☐​ No 

Where will the technician be able to locate the parts onsite?  

Customer Response:   

If parts have not arrived yet but have an ETA:  10/13 

Can the site place the parts near the equipment? ​☒​ Yes /​☐​ No 

(If No to the above): Is there a designated area for parts?  

Customer Response:  

3. Schedule Confirmation 

Confirm scheduled service date: 10/16 

Confirm arrival window (2–4 hrs): 8am-10am 

  (Note: Window should cover 1-2 hrs before and 1-2 hrs after expected arrival.) 

(Note: enter the time you believe the tech will arrive as the calendar "start time") 

4. Onsite Point of Contact (POC) 

Will you be the onsite POC on the scheduled date? ​☒​ Yes / ​☐​ No 

Best phone number for technician to use: 209-468-6372 

(If the above answer is NO): Onsite POC Name & Number: alt is CeCe at 209-953-3832 

10/07/2025 LHill-tracked parts-ETA is 10/13

10/6/25 SReich

10/1/25 SReich - Left a vm, gave her the WO # and told her someone would be reaching out to schedule around the arrival of parts.