Performed initial annual inspection service on all medical equipment requested by the customer. The defibrillator (Asset #13271813) did not pass inspection due to an expired battery and defibrillation pads. Customer contact (Ben Umili) requested that EMSAR replace these accessories as soon as possible, preferably by next week. Photos of both expired accessories have been attached to the inspection record in eBioTrack.
🔍Technician Findings
Perform Initial Annual Inspection Service for medical equipment.
⚠️Problem Description
Inspection: Initial Annual Inspection Service
https://www.ebiotrack.com/inspection.php?iid=30496
📧
Email:RE: Quote for Service
Completed Oct 17, 2025
From: ben@richardalevymd.com
To: michael.burris@emsar.com
Good morning,
Please book that time.
If payment is required at the time of service, please let us know the amount.
Thank you
Ben
Benjamin Umili RN
Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should
📅
WO-01307731 - Inspection - San Francisco - Richard A. Levy, M.D.
Oct 21, 2025 1:00pm – 6:00pm
Work Order: WO-01307731
Account: Richard A. Levy, M.D.
Customer Case Number:
Location: Richard A. Levy, M.D.
Address: 3580 California St. # 302, San Francisco, CA 94118
Manufacturer:
Model #:
Serial #:
Contact Name: Contact Not GIven
Contact Phone: 111-000-1111
Contact Email:
Due Date: 11/11/20
Timeline
📞
Case Linked Oct 3, 2:11 PM
Case Number:00532854
Subject:do not see a contract 10/3 sent chatter
Status:Closed
📋
▶
2
Work Order Created Oct 3, 3:43 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Oct 3, 4:53 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Michael Burris
From:Ready for Scheduling
To:Assigned
Duration in Previous:1h 9m
⚠️9.9 business days
🗓️
▶
2
Status: Scheduled Oct 17, 10:33 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Michael Burris
Scheduled For:2025-10-21T17:00:00.000+0000
⏳3.0 business days
🔧
▶
3
Status: Tech On Site Oct 21, 7:21 PM
Status: Tech On Site → 3x Labor Added → Status: Completed
⏱️
3x Labor Added
Type:Labor, Travel
Status:Open
Qty:3, 95
✔️
Status: Completed by Angel Rios
From:Tech On Site
To:Completed
Duration in Previous:3m
⏱️
2x Labor Added Oct 22, 12:04 AM
Type:Labor
Status:Open
Qty:4.5, 3
🏁
Status: Closed by Angel RiosOct 22, 12:21 AM
From:Completed
To:Closed
Duration in Previous:4h 56m
⏳3.0 business days
📄
▶
2
Status: Ready to Bill Oct 24, 9:31 AM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
⏳2.0 business days
🧾
Invoice Created Oct 27, 4:37 PM
Invoice Number:SM-244646
Bottlenecks
Assigned
Duration: 9.4 business days (threshold: 4.0 business hours)
Exceeded by 8.9 business days
Scheduled
Duration: 3.0 business days (threshold: 2.0 business days)
Exceeded by 1.0 business days
Closed
Duration: 3.0 business days (threshold: 1.0 business days)