How will higi connect to the internet: Wifi
Ship Date:
Delivery Date: 11/25/2025
Installation Date: 11/6/2025
Additional Info or special requirements
Robert Marx (off-site) cell 863-608-9972
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 11/13/25
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
Link to the Work Instruction, required checklist on page 5
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Forms/AllItems.aspx?id=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green%2FWI%2DST%2D345%20Higi%20Green%20Installation%20Process%2Epdf&parent=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green&p=true&ct=1724684970563&or=Teams%2DHL&ga=1
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
11/6/25 MFranks - Could not close w/o same day due to MM not receiving the unit.
11/3/25 AJinerson - Called POC Robert Marx and confirmed tech visit for 11/6 for install with eta between 11AM-2PM Robert said that should be no problem at all there will be plenty of staff on site that day.
10/27/25 AJinerson - Confirmed w/ tech SUP to send FSE RRivera to cover this.
Ready Date 10/30/25 BA
🔧Work Performed
Attempted to find any info of where abouts of kiosk , after leaving site , was informed kiosk just delivered
🔍Technician Findings
Upon arrival, Kiosk nowhere to be found, turned out was not delivered yet, nobody could verify any delivery info including Higi support
⚠️Problem Description
Special Instructions: Robert Marx (off-site) cell 863-608-9972
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 11/13/25
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
How will higi connect to the internet: Wifi
Ship Date:
Delivery Date: 11/25/2025
Installation Date: 11/6/2025
Additional Info or special requirements
Robert Marx (off-site) cell 863-608-9972
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 11/13/25
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
Link to the Work Instruction, required checklist on page 5
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Forms/AllItems.aspx?id=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green%2FWI%2DST%2D345%20Higi%20Green%20Installation%20Process%2Epdf&parent=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green&p=true&ct=1724684970563&or=Teams%2DHL&ga=1
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
📄Description
Higi Green Kiosk with a Wifi Installed and Storm Key pad
📞
Call
Completed Nov 6, 2025
Hello,
The kiosk is working as expected.
Publix 2043
CSA-2014124426
107311
PERIPHERALS
Component Manufacturer Model Online
ADA Keyboard Storm Interface Audio Nav EF 1400 series Online
Blood Pressure SunTech Advantage 2.0 Online
Lower Screen Unknown Unknown Online
Processor GenuineIntel Intel(R) Core(TM) i7-2700K CPU @ 3.50GHz Online
Secondary Monitor KeeTouch KOT-010G-022 Online
Weight Scale Mantracourt DSCUEASC Online
11/06/2025 12:01:01 pm -08:00 Session End 107311 In
📋
Outbound to +18636089972
Completed Nov 3, 2025
11/3/25 AJinerson - Called POC Robert Marx and confirmed tech visit for 11/6 for install with eta between 9am-11am - Robert said that should be no problem at all there will be plenty of staff on site that day.
Nov 6, 2025 3:10pm
@Nicole Floyd this serial needs to be CSA-2014124426 wrong kiosk was shipped here