How will higi connect to the internet: Wifi
Ship Date:
Delivery Date: 11/05/2025
Installation Date: 11/06/2025
Additional Info or special requirements
Issa Khalil (off-site) cell 407-748-9758
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 11/13/25
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
Link to the Work Instruction, required checklist on page 5
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Forms/AllItems.aspx?id=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green%2FWI%2DST%2D345%20Higi%20Green%20Installation%20Process%2Epdf&parent=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green&p=true&ct=1724684970563&or=Teams%2DHL&ga=1
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
11/3/25 AJinerson - Received call back from Issa confirming tech visit for 11/6 with eta between 12PM-3PM.
Staff will be on site from 9AM-5PM.
11/3/25 AJinerson - Called Issa 2nd time to follow up and needing to confirm tech visit for install on 11/6 between 12PM-3PM.
10/28/25 AJinerson - Called Issa to confirm scheduling tech visit. Left VM regarding currently have tech scheduled for 11/6 with eta between 12pm-3pm.
Ready Date 10/30/25 BA
🔧Work Performed
Installed the kiosk.
🔍Technician Findings
Kiosk was in the box.
⚠️Problem Description
Special Instructions: Issa Khalil (off-site) cell 407-748-9758
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 11/13/25
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
How will higi connect to the internet: Wifi
Ship Date:
Delivery Date: 11/05/2025
Installation Date: 11/06/2025
Additional Info or special requirements
Issa Khalil (off-site) cell 407-748-9758
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 11/13/25
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
Link to the Work Instruction, required checklist on page 5
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Forms/AllItems.aspx?id=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green%2FWI%2DST%2D345%20Higi%20Green%20Installation%20Process%2Epdf&parent=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green&p=true&ct=1724684970563&or=Teams%2DHL&ga=1
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
📄Description
Higi Green Kiosk with a Wifi Installed and Storm Key pad
📞
Call
Completed Nov 6, 2025
Hello,
The kiosk is installed and working as expected.
Publix 2096
CSA-2014124414
107306
PERIPHERALS
Component Manufacturer Model Online
ADA Keyboard Storm Interface Audio Nav EF 1400 series Online
Blood Pressure SunTech Advantage 2.0 Online
Lower Screen Unknown Unknown Online
Processor GenuineIntel Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz Online
Secondary Monitor KeeTouch KOT-010G-022 Online
Weight Scale Mantracourt DSCUEASC Online
11/06/2025 11:31:33 am -0
📋
Inbound from +14077489758
Completed Nov 3, 2025
11/3/25 AJinerson - Received call back from Issa confirming tech visit for 11/6 with eta between 12PM-3PM.
Staff will be on site from 9AM-5PM.
📋
Outbound to +14077489758
Completed Nov 3, 2025
11/3/25 AJinerson - Called Issa 2nd time to follow up and needing to confirm tech visit for install on 11/6 between 12PM-3PM.
📋
Outbound to +14077489758
Completed Oct 28, 2025
10/28/25 AJinerson - Called Issa to confirm scheduling tech visit. Left VM regarding currently have tech scheduled for 11/6 with eta between 12pm-3pm.