Work Order 360 View

10/13/2025 SRobinson- due date updated to match tracking. Arrival 10/14. 1ZE444250374952804

10/10/2025 LHill-Called (508) 808-4288 spoke with Sebastian. He confirmed 10/16 between 8-10.

Name of person you are speaking with: Sebastian Saint-Vil 

1. Onsite Access Requirements 

Are there any requirements for the technician to access the site? (credentialing, safety training, escorts, badges, PPE, etc.) 

Customer Response: check in at the front desk 

Are there any additional requirements to access the equipment itself (locked room, gate, etc.)? 

Customer Response: No 

2. Parts Delivery (if applicable)    

Have the shipped parts been received? ​☐​ Yes /​☒​ No  

(provide the list of Parts sent if known) 

Did they confirm each part number has arrived? ​☐​ Yes /​☐​ No 

(If No to the above): Did they confirm total number of parts? ​☐​ Yes /​☐​ No 

(If No to the above): Did they refuse to confirm parts? ​☐​ Yes /​☐​ No 

Where will the technician be able to locate the parts onsite?  

Customer Response: parts will be in site managers office 

If parts have not arrived yet but have an ETA:  10/13 

Can the site place the parts near the equipment? ​☐​ Yes /​☐​ No 

(If No to the above): Is there a designated area for parts?  

Customer Response: parts will be in the site managers office. 

3. Schedule Confirmation 

Confirm scheduled service date: 10/16 

Confirm arrival window (2–4 hrs): 8am-10am 

  (Note: Window should cover 1-2 hrs before and 1-2 hrs after expected arrival.) 

(Note: enter the time you believe the tech will arrive as the calendar "start time") 

4. Onsite Point of Contact (POC) 

Will you be the onsite POC on the scheduled date? ​☒​ Yes / ​☐​ No 

Best phone number for technician to use:  (508) 808-4288 

(If the above answer is NO): Onsite POC Name & Number:   

10/10/2025 SRobinson- Order No: 731112

Customer PO No: SR1471126

Customer: Midmark No Charge

Service Request NO: 1471126

Ship To Name: NYULMC Cardio Center Delray

Ship To Address: 16244 S Military Trl Ste 560   

Ship To City/State: Delray Beach, FL 33484-6532

Waybill (Tracking #): 1ZE444250374952804

Carrier: UPS-Parcel-Ground

The following items have shipped from Midmark Corporation on: 09-OCT-2025

LINE NO: 1.1 QTY: 1 ITEM: 002-10061-00 SERIAL #: DESCRIPTION: KIT, MOVE SYSTEM, SWIVEL ARM ASS'Y L.H

10/7/25 SReich - Went to vm and the mailbox is full. Sending an email.