How will higi connect to the internet: Wifi
Ship Date:
Delivery Date: 11/11/2025
Installation Date: 11/12/2025
Additional Info or special requirements
Link to the Work Instruction, required checklist on page 5
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Forms/AllItems.aspx?id=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green%2FWI%2DST%2D345%20Higi%20Green%20Installation%20Process%2Epdf&parent=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green&p=true&ct=1724684970563&or=Teams%2DHL&ga=1
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
attached BOL for standard retail p/u at Emsar 11/6, deliver 11/11 to Publix 2009 dock, EMSAR to INSTALL 11/12.
Pick up boxed kiosk-
Emsar main warehouse 270 Davids Drive, Wilmington, OH 45177
Time available for pick up: 8:30am to 4pm
Thank You,
Page Proctor
Ready Date 11/6/2025 BA
🔧Work Performed
I unboxed Kiosk and placed on floor. I plugged Kiosk in and rebooted. Top monitor was scrolling ads and bottom monitor was on home screen ready for use. I logged into the Kiosk using the Higi app and checked my BP, stop button and weight. All were working. I contacted Tech support to deploy new PC and ensure no errors were present. I wiped down the outside of the Kiosk. I handed off Key to the pharmacy.
🔍Technician Findings
I arrived on site to install Kiosk. Kiosk was boxed up on a pallet.
⚠️Problem Description
Special Instructions: Karrie King (off-site) cell 423-813-9196
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 11/19/25
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
How will higi connect to the internet: Wifi
Ship Date:
Delivery Date: 11/11/2025
Installation Date: 11/12/2025
Additional Info or special requirements
Link to the Work Instruction, required checklist on page 5
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Forms/AllItems.aspx?id=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green%2FWI%2DST%2D345%20Higi%20Green%20Installation%20Process%2Epdf&parent=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green&p=true&ct=1724684970563&or=Teams%2DHL&ga=1
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
📄Description
Higi Green Kiosk with a Wifi Installed and Storm Key pad
📞
Call
Completed Nov 12, 2025
The install is complete, and kiosk is working as expected.
Publix 2009
CSA-2014103229
107348
Nov 4, 2025 1:46pm
@Nicole Floyd @Brandon Green @Jessica Sells BOL attached.
Nov 13, 2025 9:45am
@Joi Murray please attach the 7 quality pictures.